We moeten groot dromen

Alles begint met een droom. Wie groot droomt wordt groot en wie klein droomt blijft klein. Wie geen droom heeft is verloren en wordt niet succesvol in het leven. Wie een droom heeft maar deze niet omzet in actie is aan het hallucineren. Mijn droom 20 jaar geleden was om op het prestigieuze MIT Sloan te mogen doceren (absolute top in de wereld).  Vorig jaar heb ik op MIT Sloan gedoceerd.

Een droom is een synoniem voor visie. Uw visie is een beschrijving van de wijze waarop u uw droom op de lange termijn wenst te realiseren. Bill Clinton (voormalige president van de VS) zei hierover: “We hebben een meer omvattende visie nodig. Zodra u weet waar u heen gaat, is het veel makkelijker te besluiten welke stappen er nodig zijn om daar te komen. Wanneer u niet weet waar u heen gaat, kunt u als een gek werken maar gaat u in de verkeerde richting lopen“. Om sucessvol en gelukkig te zijn moet u de betekenis van uw leven weten en de verantwoordelijkheid nemen om uw droom te ontdekken en deze op te schrijven. De zoektocht naar uw ziel en het ontdekken van uw lot begint met het definiëren en formuleren van uw droom. Eleanor Roosevelt (former first lady of the United States) zei eens: “De toekomst behoort aan hen die geloven in de schoonheid van hun dromen”.

Uw droom is uw persoonlijke vuurtoren die u op de koers houdt. U moet het op een opwindende en overtuigende manier formuleren en deze zichtbaar maken. Het grootste probleem waar mensen hierbij tegenaan lopen is het opschrijven hiervan en bang zijn om groot te dromen. U heeft bijna twee maal zoveel kans om uw droom te realiseren wanneer u deze opschrijft. De formulering is cruciaal voor het ontwikkelen en operationaliseren van uw droom.  Uw droom geeft aan waar u heen gaat, welke waarden, overtuigingen en principes u op uw weg zullen leiden, wat u wenst te bereiken, wat u met uw leven wenst te doen, wat uw intenties op lange termijn zijn, welke talenten, vaardigheden en ervaringen u nodig heeft om waarde te bieden aan anderen, waar u op het einde van uw leven wenst te zijn, wat u hoopt te worden, welke richting u zou willen dat u leven in ging, de ideale eigenschappen die u zou willen bezitten, uw ideale werksituatie en wat u wenst te zijn. Stel uzelf deze vragen en beantwoord ze eerlijk. Identificeer ook het gedrag dat u moet veranderen en begrijp hoe u uw waarden relevant voor anderen kunt maken. Uw visie (uw opgeschreven droom) zorgt voor innerlijke begeleiding en bepaalt de acties van vandaag om uw gewenste toekomst te bereiken. Het functioneert als een ethisch kompas dat betekenis aan uw leven geeft. Het is een concrete vertaling van uw diepste verlangens. Uw visie moet resulteren in betekenisvolle lange termijn acties en inspanningen om uw droom te realiseren. Het geeft richting aan uw handelen. Het vormt de basis waarop uw beslissingen over wat u wenst te bereiken gestoeld zijn. Uw visie is een spirituele zoektocht naar uw identiteit en een reis richting het realiseren van uw daaraan gerelateerde droom. Het bestaat uit een verzameling uitdagingen en ethische uitgangspunten die de context voor uw acties vormen. En de sleutel tot acties is het begrijpen van uzelf. Aan de hand van uw visie kunt u zichzelf managen en kunt u meer proactief, gedisciplineerd, effectief en verantwoordelijk voor uzelf worden. Uw visie stelt u zowel in staat uw talenten, droom, intenties, identiteit, idealen, waarden en drijfveren uit te drukken, als meer inzicht in uzelf te verkrijgen. Het is hierbij van belang dat we groot denken. Dit wil ik illustreren aan de hand van onderstaande foto die ik vorig jaar van Donald Trump ontving nadat ik hem een gesigneerd exemplaar van mijn nieuwste boek  Be The CEO of Your Life  had gestuurd. Hierop schreef hij: “To Hubert: ALWAYS THINK BIG“.

Uw droom is gebaseerd op een hogere roeping c.q. uw innerlijke opdracht. Iedereen heeft een hogere roeping. We moeten ons hiervan bewust zijn en de moed hebben deze te volgen. Iedereen heeft de verantwoordelijkheid zijn of haar eigen droom, hogere roeping en begaafdheden te identificeren en hierop te reageren met liefde en passie. Denk aan wat Oprah Winfrey hierover  zei: ‘Ik ben ervan overtuigd dat een ieder een innerlijke opdracht heeft welke uniek is en dat de beste manier om succesvol te zijn is te ontdekken wat deze opdracht precies is, wat uw droom is en wat de dingen zijn waarvan u houdt en vervolgens op basis van hard werken u dienstbaar aan anderen te stellen’. Op deze wijze wordt u een visionaire ziel. Visionairs zijn verbeeldingsvol, begaafd, idealisten, vernieuwers, innovatievellingen en ontwikkelaars. Zij kennen hun talenten, droom en innerlijke opdracht en weten wat de betekenis van het leven is. Zij zorgen ervoor dat de wereld blijft draaien, omdat alles start met ideeën, alles komt van hen en begint daar. Herinner wat George Bernard Shaw zei: ‘De mensen die vooruit komen op deze wereld zijn de mensen die opstaan en zoeken naar de omstandigheden die ze wensen, en, wanneer ze die niet kunnen vinden creëren ze deze’. U moet in staat zijn buiten de gebaande paden (out of the box) te dromen. Denk aan wat Walt Disney zei: ‘Als u het kunt dromen, dan kunt u het doen’. In mijn boek Authentic Personal Branding:  A new blueprint for building and aligning a powerful leadership brand geef ik in detail aan hoe u uw droom succesvol kunt formuleren en realiseren. Ter illustratie hiervan volgen hierna enkele voorbeelden van grote dromersdie groot zijn geworden: 

 30 jaar geleden was de droom van Bill Gates: Een PC op elk bureau. Recentelijk zei hij: ‘Toen ik 19 was zag ik de toekomst voor me en baseerde ik mijn carrière op wat ik zag. Ik had gelijk… De personal computer is het meest empowerde gereedschap dat we hebben gecreëerd waarmee de mens in staat wordt gesteld geweldige dingen te doen.’ Hij kende zijn begaafdheid op dat moment, namelijk het effectief vermarkten van PC software. Sinds die tijd doet hij hieraan gerelateerd werk met liefde en passie. Zijn personal brand begon met zijn droom. Jaren eerder verliet hij Harvard Business School, uitgevallen omdat hij het te druk had met het vervullen van zijn eigen droom om te wachten op een Harvard-titel. Hij probeert werkelijk een betere wereld te creëren met zijn geld, genie, personal brand en netwerk. De Bill & Melinda Gates Foundation is momenteel de grootste liefdadigheidsinstelling ter wereld.

De droom van Oprah Winfrey was/is: Female empowerment. Deze droom is het leidende principe van haar personal brand en de emotionele band met haar publiek. De tv talkshow gastvrouw, in armoede geboren in Mississippi waar zij seksueel misbruikt is door een aantal mannelijke familieleden, volgt haar passie en begaafdheid die zij 30 jaar geleden gedefinieerd heeft. Oprah staat er bekend om dat zij goede dingen doet in de wereld en doet wat ze zegt. Ze zei: ‘Creëer de hoogste, grootste visie mogelijk voor uw leven, omdat u wordt wat u gelooft… Houd u aan de hoogst mogelijke visie voor uw leven en het kan werkelijkheid worden… Ga voor de hoogste, grootste visie mogelijk voor uw leven en stem uw levensdoel af op de flow van uw leven… Volg uw passie… Vroeger of later zal uw passie het winnen en niemand zal u kunnen stoppen.’

De droom van JK Rowling was: Een professioneel schrijfster worden. Deze droom was het beginpunt van haar krachtige personal brand. Eens was zij een alleenstaande moeder, levend in een flat met enkel koud water in Eddinburgh, Schotland. Nu is zij het genie achter de Harry Potter serie. Zoals zij later zei: ‘Ik voelde me erg depressief, en ik moest iets bereiken. Zonder deze uitdaging zou ik compleet gestoord zijn geworden.’ Ze is nu een van de meest succesvolle schrijvers in de wereld en kan financieel voor haar familie zorgen op een manier die haar wildste dromen te boven gaat. JK is, net als Oprah, een van de rijkste vrouwen in de wereld en de enige schrijfster die voorkomt bij de rijkste personen ter wereld. Nu ze haar levensdroom heeft bereikt moedigt ze kinderen die willen schrijven aan om zoveel als zij kunnen te lezen.

De droom van Henry Ford was: Ik ga een auto voor de massa bouwen… gebouwd van de beste materialen, door de beste mensen die aangenomen kunnen worden, volgens het simpelste ontwerp dat de moderne techniek kan verzinnen… Die zal zo goedkoop zijn dat iedereen met een redelijk salaris er een kan kopen en samen met zijn gezin in Gods wijde natuur van zijn vrije tijd kan genieten.’ Deze droom reflecteerde zowel zijn personal brand als de brand van de Ford Motor Company. Hij was de eerste om de lopende band te introduceren in 1914, en te beginnen met de massaproductie van auto’s, wat deze betaalbaar maakte voor het grote publiek. Hij was een technisch genie dat zijn passie volgde en de creatieve kracht achter een industrie van ongekende grootte en rijkdom die in slechts enkele tientallen jaren het economische en sociale karakter van de Verenigde Staten veranderde.

De droom van Walt Disney was: Het leven aangenamer en leuker maken. Hij was een pionier op het gebied van animatie en ontwikkelde nieuwe manieren van leren. Zijn droom kwam voort uit zijn unieke vaardigheid het gehele plaatje te zien (een holistische kijk op zaken), op basis van zijn dierbare herinneringen uit het verleden en volhardendheid voor de toekomst. Hij was een pionier, creator, innovator, creatieveling en een esthetisch persoon die zijn droom met passie volgde; iemand met de meest vruchtbare en unieke verbeeldingskracht die de wereld ooit heeft gekend. Hij ontwikkelde zijn brand door zijn droom met passie na te jagen. Hij zei: ‘Ik droom, ik test mijn dromen aan mijn waarden, ik durf risico’s te nemen en ik implementeer mijn visie om mijn droom tot werkelijkheid te maken’.

100 jaar geleden was de droom van Albert Einstein: het universum begrijpen. Zijn genie heeft de manier waarop we naar het universum kijken fundamenteel veranderd. Zijn droom was het leidend principe van zijn brand (het zachtaardige genie). Hij zag het heelal als een puzzel en genoot ervan zijn mysteriën te proberen op te lossen. Alles wat hij nodig was om over de kosmos na te denken was zijn meest waardevolle wetenschappelijke instrument: zijn voorstellingsvermogen. Hij zei: ‘Voorstellingsvermogen is belangrijker dan kennis.’ Wanneer iemand hem vroeg welke vraag hij aan God zou stellen wanneer hij er slechts één kon vragen antwoordde hij: ‘Waarom is het universum gecreëerd? Want dan zou ik de betekenis van mijn eigen leven weten.’

De droom van Mahatma Gandhi was: vrijheid door middel van het niet gebruiken van geweld. Zijn personal brand weerspiegelde zijn levensstijl en morele en gedragscode, bepaald door zijn droom. Hij was de man die een belangrijke rol speelde bij het verkrijgen van onafhankelijkheid voor India van het Britse rijk door zijn eenvoudigheid en sterke wilskracht. Mohandas Karamchand Gandhi geloofde in een eenvoudig leven. Hij bewees aan de wereld dat vrijheid verkregen kon worden door het bewust niet gebruiken van geweld. Albert Einstein zei over Gandhi: ‘Toekomstige generaties zullen bijna niet kunnen geloven dat een dergelijke man van vlees en bloed ooit op deze aarde liep.’

De droom van Martin Luther King Jr was: free at last. Een deel van zijn I have a dream toespraak in 1964: ‘Ik heb een droom. Het is een droom die diep genesteld zit in de Amerikaanse droom. Ik heb een droom dat op een dag deze natie op zal staan en zal gaan leven naar de werkelijke betekenis van zijn geloofsovertuiging; Wij beschouwen deze waarheden als vanzelfsprekend, dat iedereen gelijk is. Ik heb een droom dat op een dag op de rode heuvels van Georgia de zonen van vroegere slaven en de zonen van vroegere slaveneigenaren in staat zijn samen aan de tafel van broederschap te zitten… En laat zo vrijheid uitstralen van de wonderlijke heuveltoppen van New Hampshire… En laat vrijheid klinken van de machtige bergen van New York…. Vanuit iedere berghelling, laat vrijheid klinken… Eindelijk vrij! Eindelijk vrij!’ Zijn personal brand kwam voort uit deze meedogenloze toewijding om deze droom te bereiken. Hij zei eens: ‘Breng uzelf in een geestesstaat waarbij u tegen uzelf zegt: “Hier is een mogelijkheid voor mij om te vieren zoals nog nooit te voren, mijn eigen kracht, mijn eigen vaardigheden om mijzelf te laten doen wat noodzakelijk is.”’

De droom van Nelson Mandela was: een vrije en rechtvaardige samenleving in Zuid-Afrika. Deze droom en levenslange passie vormden de pilaar van zijn personal brand. Mij maakte bewuste keuzes gebaseerd op waar hij daadwerkelijk voor stond en ontving lof voor zijn gepassioneerde toewijding aan zijn droom. Nelson Mandela is, net als Mahatma Gandhi en Martin Luther King Jr., een man van vrede die vecht tegen onderdrukking. Nelson Mandela is een vechter. In plaats van te buigen voor het onjuiste Apartheidssysteem van de regering is hij een levenslange vechter in de strijd om Zuid-Afrika te bevrijden geworden. De droom van Nelson Mandela om de racistische samenleving van Zuid-Afrika om te vormen in een multiraciale democratie duurde meer dan 50 jaar. Zijn vastberadenheid zijn droom met passie en liefde na te jagen, en te blijven vechten ondanks martelingen voor zowel zichzelf als zijn volk, brachten hem tot de dag in mei 1994 waarop hij president van Zuid-Afrika werd.

De droom van Mikhail Gorbachev was/is: vrijheid en openheid. Hij bouwde zijn personal brand rondom deze droom, wat resulteerde in zijn concept Perestrojka (herstructurering) en Glasnost (openheid), wat een grote breuk was met het autoritaire verleden van de Sovjet Unie. Hij zei: ‘Wij, onze generatie, waren niet verbonden aan de onderdrukking. Sterker, wijzelf waren ons bewust van de onderdrukking, en dit liet zijn teken op ons achter, omdat wij een opgeleide generatie waren, een generatie die zijn eigen waarde kende en wij in staat waren voor onszelf te denken. Toen wij onszelf vonden als actieve deelnemers in leven, werk en politiek begonnen we meer te zien en dit ook helderder te zien. Beetje bij beetje kwam het bewustzijn op dat in ons land, deze samenleving, dit systeem, ongeacht hoe hard we het ook proberen, ongeacht hoe oprecht onze overtuigingen waren, erg weinig bereikt kon worden. Hierdoor moest het systeem veranderd worden.’

De droom van Barack Obama is: het realiseren van echte verandering, verandering waar we in kunnen geloven. Zijn passie voor verandering is de bouwsteen van zijn personal brand. Enkele delen van zijn meest recente toespraken: ‘Amerika is een land van grote dromers en grootse hoop. Het is deze hoop die ons ondersteund heeft gedurende revolutie en burgeroorlog, depressie en wereldoorlog, de strijd voor civiele en sociale rechten en de rand van een nucleaire crisis. En het is doordat onze dromers droomden dat we uit iedere uitdaging meer verbonden, voortvarender, en meer bewonderd dan van te voren zijn gekomen… De werkelijke test voor de Amerikaanse droom is of wij in staat zullen zijn onze tekortkomingen te erkennen en samen op te staan om de uitdagingen van onze tijd aan te gaan. Of we onszelf laten vormen door gebeurtenissen en geschiedenis, of dat we actie ondernemen om onszelf te vormen. Of toeval of geboorte of gebeurtenissen de grote winnaars en verliezers in het leven bepalen, of dat we een samenleving bouwen waarin iedereen tenminste een kans heeft hard te werken, vooruit te komen en zijn dromen te bereiken… Verandering komt niet wanneer we wachten op iemand anders of op een andere tijd. Wij zelf zijn degenen waar we op hebben gewacht. Wij zijn de verandering die we zoeken… Ik accepteer niets minder dan echte verandering, fundamentele verandering, verandering die we nodig hebben, verandering waar we in kunnen geloven. Het is verandering waar ik de laatste twintig jaar voor heb gevochten. Omdat deze dromen, Amerikaanse dromen, het waard zijn om voor te vechten.’

Tot slot nog twee voorbeelden uit mijn nieuwste Engelse boek Be The CEO of Your Life van de oprichter van Sony en van de leider van Dubai (die van een woestijngebied met kamelen binnen korte tijd getransformeerd heeft tot een wereldstad en zijn land managed als een CEO):

Akio Morita’s dream was to change the world’s image of the term ”Made in Japan” from one of shoddy imitations to one of high technology and high reliability in miniature packages. His passion wasinnovation. As a result of his passion he helped steer Japanese industries toward creation of new technologies and introduced various innovative products to the world. The co-founder of the Sony Corporation developed innovative products people don’t even know they want: the Walkman, the Trinitron television, video watchman, the compact disc (CD), and more. With ingenuity in the design of electronics and cutting-edge business practices, it did not take long to see how or why his visions all became reality.

Sheikh Mohammed bin Rashid Al Maktoum’s dream is- Transforming Dubai and the UAE into international hubs for commerce and finance. The ruler of Dubai holds his country up as an example of extraordinary development based on excellent leadership, management, teamwork and timely decision-making. He started his project alone…by installing awareness in the people of the Emirates of the joint destiny of their small homeland and their larger home extending from the ocean to the Gulf. He said: We have learnt a lot. However, knowledge alone is not enough…We have a vision, which we exert all efforts to realize, of Dubai as a major trade centre for the East and the West and we believe that Dubai is well qualified to play this great role…Every man should have a vision and objectives and set himself a certain time in which to achieve them. .. When a man knows the way to the future, he should take the reins and advance, for this is our duty towards our people and our nation…..We are very realistic, despite our big dreams, and we work hard to be the best, relying on God and our citizens. ..The word ‘impossible’ is not in leaders’ dictionaries. No matter how big the challenges, strong faith, determination and resolve will overcome them. .. Waiting has never been our choice in the past, nor is it in the present. We are always striving, anticipating the future and preparing for it… We have to make history and approach the future with steady steps, not wait for the future to come to us … Before evaluating the future, we have to take a quick look at the past, for it is the foundation of tomorrow….We are proud of our past and our present and we face the future with unflagging determination…Unlike others, we are not content to settle for what was accomplished in the past, because life doesn’t stop and it doesn’t care about those who stop because they are content with what they have achieved…We have succeeded because we have always believed that tomorrow is a new day, that yesterday’s achievements are in the past and that history will record what we achieve in the future, not what we have achieved in the past”.

Ze hebben allen bewezen dat wanneer iemand een heldere authentieke droom heeft, erop reageert met liefde en passie, de moed heeft deze droom na te jagen, vertrouwen heeft in zichzelf en leeft conform de droom, deze droom die persoon in het leven zal begeleiden en zal leiden tot doelgerichte en resolute acties. Ze  namen de verantwoordelijkheid hun droom te identificeren en erop te reageren met liefde en passie. Neem ook het initiatief en de verantwoordelijkheid uw grote droom te identificeren, implementeren en cultiveren. Iedereen kan topprestaties leveren en succesvol zijn, omdat ieder van ons de talenten in zich heeft. Succes is niet iets dat automatisch komt of iets dat de wereld voor u zal bepalen. Het is iets wat u definieert in uw ambitieuze droom en het komt naar voren in de manier waarop u deze droom najaagt. Succes komt niet naar u toe, u dient naar succes toe te gaan. Als u uitzonderlijk succes verwacht, moet u een authentieke droom hebben, uw hart volgen en houden van wat u doet. U zult zeker succesvol worden, omdat succes wordt aangetrokken door mensen die het vragen, wensen, dromen, in hun hoofd vastzetten, visualiseren, voelen, toestaan en erop reageren met passie en integriteit.  Samenvattend: Droom het, hoop het, geloof het, zet het vast in uw hoofd, visualiseer het, accepteer het, reageer erop met liefde, passie en integriteit, geef het al uw aandacht en u zult het realiseren.

In mijn boek en masterclass geef ik in detail aan hoe u uw droom kunt definieren en duurzaam kunt realiseren.

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How to create a happy and engaged workforce

By Prof.Dr. Hubert Rampersad

Increasingly, successful companies are beginning to recognize that good brand relationships with their employees are more important than good brand relationships with their customers. They understand that employees should be happy first in order to make the customers happy and that corporate brand loyalty starts with employee’s engagement. This can be realized by aligning the employee’s brand with the corporate brand. This article proposes a successful method to realize this.

Alignment is needed because staff members don’t work with devotion or expend energy on something they do not believe in or agree with. If there is an effective match between their interests and those of the company, or if their values and the company’s values align, they will be engaged and will work with greater commitment and dedication towards realizing the company objectives. Identification with the corporate brand is the most important motive for them to dedicate themselves actively to the corporate objectives and to maximize their potential. When your personal brand is compatible with your corporate’s brand and combined in the best interest of both parties, the results will be higher brand equity, brand loyalty, and happy stakeholders. Doing work related to your personal and corporate brand that is interesting, exciting and provides learning opportunities has become a key personal driver. The emphasis here lies in intrinsic motivation. Intrinsic motivation is inherently pleasurable and it arises from within; most people do something because they enjoy doing it and love it. People work harder and better when they perceive that they are treated as human beings and when they do interesting and challenging work.

Aligning personal brand with the corporate brand has an impact on the organizational bonding of the employees. This energizes them and gives them the proud feeling that they count, that they are appreciated as human beings and that they make a useful and valuable contribution to the organization. Employees are stimulated in this way to commit and focus on those activities that create value for clients. This will create a strong foundation of peace and stability upon which creativity and growth can flourish, and life within the company will become a more harmonious experience. This has an important impact on employee engagement. Lack of engagement is endemic, and is causing large and small organizations all over the world to incur excess costs, under perform on critical tasks, and create widespread customer dissatisfaction.

The impact of engaged, happy and passionate employees on the company performance can be illustrated with the following important research data. There are 22 million actively disengaged employees in America, according to Gallup (Gallup Poll, 2005). Their dissatisfaction is manifested in employee absence, illness, and a variety of other big and small problems that occur when people are unhappy at work. Gallup statistics show that unhappy workers cost the American business economy up to $350 billion annually in lost labor productivity, and that earnings per share increase 2.6 times more if employees are engaged. Active engagement of employees in their jobs and work is mandatory if U.S. businesses are to enjoy high productivity in our global economy. However, research indicates that 70% of U.S. employees are not engaged at work (Hymowitz, 2007). Companies with such a large number of dissatisfied employees “have more absenteeism and lower labour productivity — as well as 51% higher turnover rates than those with engaged employees”, says James Harter, chief scientist for Gallup’s international management practice.  Employee disengagement is a global epidemic. According to the latest Gallup poll information:

  • 61% of the British workforce, 67% of the Japanese workforce, and a whopping 82% of the workforce in Singapore is not engaged.
  • Disengaged Employees Cost Singapore $4.9 Billion; the country’s workforce ranks among the lowest in the world in employee engagement.
  • 20% of Australian workers are actively disengaged at work and this costs the economy an estimated $31.5 billion per year; the survey of 1,500 Australian workers, found that only 18 % are engaged at work and thus providing their employers with high levels of productivity, profitability and customer service.
  • The percentage of engaged employees in organizations is less than 20% in Europe.
  • The highest recorded levels of engaged employees are in Brazil (31 %) and Mexico (40 %). The lowest recorded levels are in Asia.

The average U.S. worker wastes more than two hours a day, and that’s not including lunch, according to a new Web survey by America On-line and Salary.com. That means companies spend as much as $759-billion on salaries annually for which they receive no apparent benefit, the research found. Our own research indicates that no organization is free of the issue.  But what is being done about it? In the next section I will therefore introduce an advanced breakthrough model to build, implement, cultivate, and align an authentic, distinctive, relevant, and memorable personal and corporate brand, which forms the key to a highly engaged and happy workforce.

An Authentic Personal & Corporate Branding Model

I am including below a holistic blueprint and roadmap to help you formulating and implementing an authentic personal and corporate brand identity that is in line with yourself and with your company. This organic model consists of the following four phases (see Figure 1), which are the building blocks of a strong personal and corporate brand (Rampersad, 2009):

  1. Authentic personal branding: This phase involves defining, formulating, implementing and cultivating your authentic personal ambition, brand, and balanced scorecard.
  2. Alignment with yourself; Your personal brand should reflect your true self and must adhere to a moral and behavioral code set down by your personal ambition. This means that who you really are, what you care about, and  your passion should come out in your brand, and you should act and behave accordingly to build trust.
  3. Authentic corporate branding: This phase involves defining, formulating, implementing and cultivating the corporate ambition, brand, and balanced scorecard.
  4. Alignment with your corporation; The final step entails aligning and synchronizing the employee’s brand with the corporate brand, for the purposes of employee engagement and creating a challenged and happy workforce.

 

Figure 1: Authentic Personal and Corporate Branding Model (Rampersad, 2009)

In the following sections, each of the phases in the model will be discussed in depth.

 

Authentic Personal Branding

Building an authentic personal brand is a journey and an evolutionary process. It starts with determining who you are at your core authentic self, which is based on your dream, vision, mission, life philosophy, values, key roles, identity, self-knowledge, and self-awareness. Your personal brand should emerge from your search for your identity and meaning in life, and it is about getting very clear on what you want, fixing it in your mind, giving it all your positive energy, doing what you love and develop yourself continuously.

 

This step in the model consists of the following four phases:

A. Define and formulate your personal ambition; This phase involves defining and formulating your personal ambition in an exciting and persuasive manner and making it visible. Your personal ambition is the soul, starting point, core intention and the guiding principles of your personal brand. It’s the fuel for your brand and encompasses your personal vision, mission, and key roles, related to four perspectives, that should be in balance: internal, external, knowledge & learning, and financial perspectives. Mission is aimed at being and vision at becoming. It is about identifying yourself and figuring out what your dreams are, who you are, what you stand for, what makes you unique and special, why you are different than anyone, what your values are, and identifying your genius. You are almost twice as likely to accomplish your brand if you write this down. Formulation is critical to building a strong brand. So take the time to think about your life and to write down your personal ambition statement, which includes your dream. Barack Obama’s dream is: Bring about real change, change that we can believe in. He identified and leveraged his dream, responded to it with love and passion and succeeded by living according to it. My personal mission statement is: Enjoy the freedom to develop and share knowledge, especially if this can mean something in the life of others.  

B. Define and formulate your personal brand; This phase involves defining and formulating an authentic, distinctive, relevant, and memorable personal brand promise, and use it as the focal point of your behavior and actions. First of all, perform a personal SWOT analysis and define what you want your personal brand to accomplish. You also need to determine your specialization, concentrating on a single core talent, your main specific services, your key characteristics, your single leading and most powerful attribute, your audience and what their greatest needs are. Your personal brand statement also includes your Unique Value Proposition. The next step in this stage is to define your personal brand story (Elevator Pitch), which is the essence of what you want to say about your personal brand in order to produce a positive emotional reaction. Finally you should design your personal logo, which is a single graphical symbol that represents your personal brand. My personal brand statement is: Passionate and compassionate to inspire learning individuals to unlock their potential and dedicated to energize innovative organizations within the service and manufacturing industry. Using my holistic insight and innovative Total Performance Scorecard principles, I promise to help my customers to realize their dreams. It summarizes me. I have formulated this for myself to be used as guidance for my Personal Brand story and to keep me moving in the right direction.

C. Formulate your Personal Balanced Scorecard (PBSC); Your personal personal brand has no value unless you take action to make them a reality. Therefore the emphasis in this stage is developing an integrated and well balanced action plan based on your personal ambition and personal brand to reach your life and brand objectives and to eliminate any negative elements. It’s about translating your personal brand into action. Your PBSC entails your personal critical success factors that are related to your Personal Ambition and Brand and the corresponding objectives, performance measures, targets and improvement actions. It is divided into the four perspectives: internal, external, knowledge & learning, and financial perspectives. Your PBSC translates your personal ambition and personal brand into manageable and measurable personal objectives, milestones and improvement actions in a holistic and balanced way (Rampersad, 2006). Your PBSC is needed to improve and manage yourself continuously. It’s an effective tool that you can use to manage and master yourself and your brand.

D. Implement and cultivate your personal brand; Your personal brand has no value unless you  implement  it to make it a reality. Therefore the next step is to implement, maintain, and cultivate your ambition, brand and PBSC effectively. You have to articulate your personal brand with love and passion, be committed to change, and improve your perceived value in the marketplace and yourself continuously. In addition, try to build credibility and become an expert in your field. Get the word out through a variety of media channels, do work you love which is consistent with your personal brand and values, gain experience in areas of your brand in which you are weak, promote yourself, market your brand frequently and consistently, make conscious choices about the people you associate with, build a strong network, deliver on your brand promise, and in short live according to your brand promise.  To guide you in this process I have introduced a unique learning cycle called the Plan-Deploy-Act-Challenge cycle, which should be followed continuously. This is necessary to let your brand awareness grow gradually. You need to refine your Personal Brand promise as you go along, figuring out which parts work and which don’t, and make adjustments as necessary. You should continually refine your brand promise in the light of new insights, challenges, and experiences. There will always be competing brands ready to fill any gap you leave behind. The more you strengthen, maintain, protecting, and cultivate your brand, the more successful you’ll be. It needs constant updating to reflect the new challenges you take, the lessons you have learned, and the growth of yourself and your brand.

 

 

Alignment with yourself

Having a great personal brand identity can make you a big looser if your personal brand doesn’t reflect your true character and if you don’t deliver on your related promise. Not delivering on your promise is a secure way to ruin your reputation and career. So commit yourself to live and act according to your authentic brand promise and be careful to ensure that you can deliver. If you don’t do this, personal branding will be cosmetic, selfish, egocentric, and a dirty greedy business. People relate to you as your word, and how you fulfill on that. If you say you will do something, you should do that with no excuses. Each time you make or break a promise you are affecting your personal brand image. You should also keep promises that you make to yourself. If you break a promise to yourself you will not have inner peace and will not develop personal charisma and transparency, which will affect your personal brand. You have to live your values consistently on a day-to-day basis and show transparency and accountability. A personal brand built on lies will crash (truth always comes out), and a brand built on the person’s true character is sustainable and strong. To borrow Dwight Eisenhower’s words: a person that values its privileges above its principles soon loses both.

By aligning your personal brand with yourself you will create a stable basis for your trustworthiness, credibility, and personal charisma. Who you really are, what you care about, and were your passions lie should come out in your brand, and you should act and behave accordingly (you should be yourself) to build trust. Trust will be built faster when others believe you are real and when they witness you being true to your beliefs and aligned with who you really are. You will build trust when your values connect to your attitudes and actions and when you will be true to yourself. The result of this brand building process is a personal brand identity that is not a not fake, not cosmetic, not an ego trip, not selfish, not focused on just promoting yourself, and not a dirty business. This inner alignment is an important step towards lasting personal growth and reinforcing integrity, honesty, trustworthiness, credibility, transparency, and personal charisma. People with this perspective on life value others’ lives and create a stable basis for others to feel they are credible, truthful, and trustworthy. They:

  • Practice what they preach.
  • Keep their word; their actions match their words and their personal brand.
  • Keep their brand promises; there is consistency between their personal brand and their behavior.
  • Do what they said they would do, despite the obstacles.

You should reflect during this alignment process on the following questions:

  • Do I act in accordance with my conscience and my values? Is there consistency between what I am thinking and what I am doing?
  • How do my ideals, ambitions, intentions, needs, deepest desires, and personal brand fit my present actions?
  • Are my thoughts and my practices the same? Do I act consistently in accordance with my personal brand? Do my personal brand reflect my desire to act ethically? Are there contradictions in my personal ambition and personal brand?
  • In what way does my behavior influence my views, and vice versa? Do I keep promises that I make to myself? How do others perceive me and my values? Do they witness me being true to my core beliefs and me staying in alignment with who I really am?

The best way to look at success is to ask:

  • Have I followed my conscience consistently?
  • Have I followed my personal brand consistently?
  • Have I given it my best effort consistently?
  • Have I done what was right consistently?

Authentic Corporate Branding

This section emphasizes on corporate branding that has a similar base as the authentic personal branding process. This process consists of the following four phases:

A. Define and formulate the corporate ambition; This phase involves defining and formulating the shared corporate ambition. The corporate ambition is the soul of and the fuel for the corporate brand. It encompasses the corporate vision, mission, and core values, related to the four perspectives, which should be in balance. As with the personal ambition, the following 4 basic perspectives have been chosen, however, the contents have different meanings: internal, external, knowledge & learning, and financial perspectives.  A successfully formulated corporate ambition shows employees how their activities contribute to the larger whole. In an organization without a corporate ambition, employees are exposed to ad hoc decisions and short-term plans. The corporate ambition functions as a lighthouse keeping the company steadily on the course of its dream.

B. Define and formulate the corporate brand; This phase involves defining and formulating an authentic, distinctive, enduring, and memorable corporate brand promise, which is in harmony with the corporate ambition, and used as the focal point of company’s culture and actions. As with the personal brand, first of all you should perform a company SWOT analysis and evaluate the performance and culture of the company. This relates to the corporate brand objectives. The company should also determine its specialization, what its main specific services are, what its most powerful attribute is, and what its audience (domain) and their greatest needs are. The corporate brand statement entails the total of corporate ambition, brand objectives, specialty, service, dominant attribute, and domain. It also includes a Unique Value Proposition (UVP).

C. Formulate the Corporate Balanced Scorecard (CBSC); as with the PBSC, the emphasis in this stage is developing an integrated and well balanced action plan based on your corporate ambition and brand to reach the corporate objectives. The CBSC entails the related company critical success factors, objectives, performance measures, targets and improvement actions. It’s divided into four perspectives: internal, external, knowledge & learning, and financial perspectives. The CBSC is needed to improve the business processes continuously based on the corporate ambition and brand in order to satisfy its customers and to make them happy.

D. Implement and cultivate the corporate brand; You need to implement your corporate brand to make it a reality. Therefore the next step is to implement, maintain, and cultivate the corporate brand identity  effectively in order to deliver peak performance and to create competitive advantage. To guide you in this process I have introduced the Plan-Deploy-Act-Cultivate cycle (PDAC cycle), which should be followed continuously. This is necessary to let the corporate brand awareness grow gradually. Once you implement and launch the corporate brand, it should be maintained continuously. The more you strengthen, maintain, and cultivate the corporate brand, the more successful the company will be. To operate in accordance with the corporate ambition, brand and related CBSC, through its implementation using the PDAC cycle, results in a journey towards business success.

Alignment with your corporation

By aligning and synchronizing employee’s ambition and brand with their corporate ambition and brand you can realize the ‘best fit’ between employee and company. Matching the personal brand with the corporate brand has to do with reaching a higher degree of compatibility between personal and corporate objectives and mutual value addition (as shown in Figure 3). A study, by CO2 Partners (2007), found that 30% of US workers values mismatch with the company:

  • One in three U.S. workers said their employer’s core values are not consistent with their own.
  • 44 per cent said their values were consistent.
  • 11 per cent said they were uncertain about their own core values but never uncomfortable working for their employer.
  • 10 per cent said they didn’t feel their core values had much connection to the work they do.

Another study, by Towers Perrin (2005), found that instead of matching the right employee to the right position for long-term success, most US companies and H/R departments put the emphasis on simply filling the position as quickly as possible. As a result, American businesses are losing money as fast as they are losing employees.

It has become essential to get the optimal fit between the personal brand and the corporate brand in order to enhance labor productivity and to stimulate engagement, commitment, love, and passion in the company. This has to do with reaching a higher degree of compatibility between personal and organizational objectives and mutual value addition. People do not work with devotion or expend energy on something they do not believe in or agree with. Clarity and uniformity of personal and organizational values and principles are therefore essential for the active involvement of employees. A study by Towers Perrin (2005), found that while many people are keen to contribute more at work, the behavior of their managers and culture of their organizations is actively discouraging them from doing so. It shows that there is a vast reserve of untapped “employee performance potential” that could drive better financial results if only companies could tap into this reserve.

It is therefore recommended to encourage managers and employees to formulate their personal ambition/brand and to let them reflect about the balance between their own personal ambition/brand and the corporate ambition/brand. I, therefore, recommend introducing an ambition meeting within companies between the line-manager or superior and his/her employees. The ambition meeting is a periodical, informal, voluntary and confidential meeting of a maximum duration of one hour between line-manager and his/her employees, with the employee’s personal ambition/brand/PBSC and the corporate ambition/brand/CBSC as topics. It is recommended that the meeting is held structurally at least once every two months, preferably more often. The outcome of these informal meetings should be highly confidential and should be kept out of the personnel file and not be used against the employee. The line-manager or supervisor plays a crucial role in worker well-being and engagement. During the alignment process, the manager should act as a trusted and informal coach and provide social support to the employees by being a good listener, providing help, and being someone the employee can rely on.

The ambition meeting will help you clarify if your personal ambition/brand and those of your company are in harmony and where they are in conflict. The line-manager can make a selection of the following ambition questions, which he/she can use during in the ambition meeting with you—

  • Does your personal ambition/brand correspond with the corporate ambition/brand? Do they conflict? Are there compatibilities? Are there linkages?
  • Can you identify yourself with the corporate ambition/brand? In doing this, do you feel personally involved and addressed by the corporate ambition/brand?
  • Is it possible that your personal ambition/brand level or that of the company should be lowered?
  • Are your most important personal values done justice here? Which points in your personal ambition/brand are strengthened and which are in conflict with the corporate ambition/brand? Which ones are neglected?
  • Is there a win-win situation between your own interests and the ones of your company? What makes you feel good at work? Are you proud of working for the company? Whose life is improved because of your work? Which skills do you need to be a pillar of the organization and thus realize the corporate ambition/brand? What do you want to gain through this?
  • Are your developmental expectations in tune with those of the company? Do your job requirements match your capabilities and needs?
  • Have you considered a job change?

Don’t expect a perfect match or alignment, but the more alignment the better. You should decide, based on the results of this alignment process, to stay and struggle or to leave. If your ambition/brand doesn’t align at all with the corporate brand/ambition, and if it probably never will finding an other job where there is a better fit is the best option. Some of my customers decided to look for another job after they discovered that their ambition/brand did not well align with their employer’s ambition/brand. It prevented stress and burnout. Sometimes this can be the best option for both yourself and the company.

This article is based on Dr. Hubert Rampersad’s new book Authentic Personal Branding:  A new blueprint for building and aligning a powerful leadership brand’(Information Age Publishing, USA, 2009; Pearson Malaysia, 2008).     www.tps-international.com

Please fill out the registration form below if you are interested in our related training program.

Authentic Personal Branding: An Interview with Hubert Rampersad in BusinessWeek by Marshall Goldsmith

Authentic personal branding starts with the real you.  Hubert Rampersad explains how to create a professional brand from your personal values.  ….. read further  ….http://www.businessweek.com/managing/content/sep2009/ca20090929_228578.htm

www.tps-international.com

Personal Leadership Branding

personal leadership branding

How to build a powerful political leadership brand, develop credibility, build a solid reputation, and position yourself and your political party effectively.

Authentic Personal Branding is the positioning strategy behind the world’s most successful people like Barack Obama, Oprah Winfrey,  Richard Branson, and Bill Gates. It’s important to be your own brand and to become the CEO of your life. Everyone has a personal brand but most people are not aware of this and do not manage this strategically, consistently, and effectively. You should take control of your brand and the message it sends and affect how others perceive you. obamaBy way of this unique program, Dr. Hubert Rampersad will offer you an advanced breakthrough formula and a new blueprint to build, implement, and cultivate an authentic and distinctive political leadership brand, which forms the key to enduring personal success. This innovative branding system is based on his bestselling books, in which Barack Obama has been included as role model (with his official permission):

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This personal branding system will help you to unlock your potential and build a trusted image of yourself that you want to project in everything you do. It also opens your view to new ideas, possibilities and opportunities. It is combined with powerful tools to deliver peak performance and to create a stable basis for trustworthiness, credibility, and personal charisma.

Dr. Rampersad’s innovative political personal branding methodology is spiritual, measurable, holistic, organic, authentic and sustainable. It taps deeply into self-awareness and helps others to develop innovative ways of doing business with social media and to position themselves strongly in this individual age. It has been proven in practice to produce sustainable results, not only for politicians but also for their political party. It’s neither cosmetic nor cloudy, and therefore clients are experiencing concrete results within 2 months, based on this continuous learning process. View testimonials and coaching success stories.

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With this program you will gain understanding about:

  • building and implementing a distinctive and compelling political leadership brand.
  • building a strong reputation that is aligned with your vision and your political party
  • building credibility and a solid reputation
  • developing personal integrity and charisma
  • putting you above your competitors
  • positioning yourself effectively with social media marketing

Who should attend

This highly practical process has been specially designed for politicians who wish to differentiate themselves, set themselves apart from other politicians, position themselves strongly in relation to competitors, and build credibility and a solid reputation. It is geared to politicians who wish to develop their personal leadership brand, enhance their effectiveness, become a visionary political leader, attain their full potential, and create awareness for their personal integrity.

Coaching Program

Please visit this page Authentic Personal Leadership Coaching for detailed information about our related coaching program. Our related training documentation is in English, Spanish, Brazilian, Russian, Chinese, Korean, German, French, Japanese, Indonesian, Vietnamese, Turkish, Polish, Finnish and Dutch language (click on the country names).

Interviews/articles Dr. Rampersad in Fortune Magazine, BusinessWeek and BrandChannel.

BANNER 9FORTUNE MAGAZINE

 

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                                                                                                                              Related Articles:  10 Tips for Developing an Effective Authentic Personal  Leadership Brand | Become a Certified Authentic Personal Brand Coach |  Female Entrepreneurial Leadership Branding | Dream BIG | Authentic Governance | Authentic Police Branding

Please fill out the registration form below if you are interested in this program.

 

Innovation University of Silicon Valley

12 S. First St. Suite 203, San Jose, CA 95113, USA

Tel: +1-786-537-7580 | info@iusv.university | http://www.iusv.university

Get Your Supply Chain Management Book Published in America

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Many competent Supply Chain Management managers and consultants with great innovative ideas are struggling to get their own strategic or integrated project management book published in the USA, because they are too busy, don’t have good connections with US-publishers or their book concept is not authentic/holistic enough to get accepted by American publishers.

Research shows that many supply chain management (SCM) projects fail (check Google).  Read also  Why some management and leadership concepts from Harvard Business School fail” .  Increasing complexity of supply chains requires a more authentic, agile, ethical, organic, humanized and holistic supply chain management system to enhance the performance in a sustainable way. We are therefore pleased to help you to strengthen your Supply Chain boxManagement concept and get your own innovative Supply Chain Management book published in the USA and in many other countries and languages (as sole author).

Our book project team, led by dr. Hubert Rampersad, has inspired many executives and professionals globally to become a best-selling author in integrated Supply Chain Management, strategic project management, innovation excellence, global leadership, innovative entrepreneurship, change management, performance management, corporate governance, quality management, coaching, innovation management, engineering,… by helping them to strengthen and publish their manuscript in America and in many other countries and languages within 6 months.  Some examples are included below and some are confidential and cannot be disclosed.

Your Book Publisher in the USA

iuf-university-pressThe publisher is IUF University Press in Miami, Florida, USA. Some books published by IUF University Press: Authentic Personal Branding for Real Estate Agents and Authentic Governance For Banks. The royalty rate for digital books (eBooks) is 50%. Your e-book will be on Amazon.com in 1 month! Hard copies can be printed on demand.

Your Ph.D. degree based on your book

Your new book will be considered as part of your fast track Ph.D. research at the  Technological University of the Americas (www.tua.university). Your TUA PhD degree will be equivalent with a PhD degree from top (regional) accredited universities in the United States of America!

Our book project team

Our book project team is led by dr. Hubert Rampersad, who is a Harvard Business School endorsed best-selling author of 15 books and former MIT Sloan guest professor. He has a passion for inspiring professors, leaders, executives, project managers, coaches and senior consultants to strengthen their management and leadership concept (by making it more authentic/holistic/measurable/sustainable) and helping them to get their manuscript published globally in many languages. His best selling management and entrepreneurial leadership books have been published in 20 languages: English, Spanish, Brazilian, Russian, Chinese, Korean, German, French, Japanese, Indonesian, Vietnamese, Turkish, Polish, FinnishDutch …. Your new book will be introduced to these publishers as well. His best selling Total Performance Scorecard book was foreworded by Harvard Business School Innovation Professor Dorothy Leonard.

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Examples

Dr. Rampersad has inspired many others to become a best-selling author. Some examples we may disclose: He co-authored a book with Dr. Rudy Garrity, Founder/CEO at American Learnership Forum, Inc. from Washington DC , Saleh Hussain from Bahrain, Customer Centricity book for executive in Riyadh Saudi Arabia, and Dr. Anwar El-Homsi from New York, which have been published globally. The  management book for the Dutch entrepreneur Roger Lenssen  is doing well in the Netherlands. Sometimes he acts as co-author if needed. 

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Check also his latest Chinese best selling book with Zhang Tong “Find the blue ocean in you; practical strategy to personal branding” published by the leading publisher CITIC Publishing House in Beijing and forworded by Yang Yuanqing, the chairman and CEO of Lenovo, the world’s largest maker of personal computers.  Now available in all book stores in China and in book stores on all large Chinese Airports.

book shop   Dr. Rampersad is proficient in coaching, global leadership, innovative entrepreneurship, innovation management, branding, governance, project management, change management, engineering and cover in pptengineering disciplines and is a holistic out of the box thinker. Check also his new book: Authentic Personal Brand Coaching; Entrepreneurial Leadership Brand Coaching for Sustainable High Performance.

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Dr. Rampersad has a BSc/MSc in Innovative Technology and Engineering and a PhD in Industrial Engineering & Management Science (Cum laude) from leading AACSB/EFMD accredited universities. His Ph.D thesis (finished within 1 year) was published globally by the prestigious publisher John Wiley, check this page. He is author of 15 books published in many languages by leading publishers and 300 articles in leading journals,  he was also guest professor at MIT Sloan, and he is member of the Editorial Advisory Board of the Journal Training and Management Development Methods (UK), Journal Measuring Business Excellence (UK), the TQM Magazine (UK), Singapore Management Review, and Journal of Testing and Evaluation (USA). Check his interviews in Fortune Magazine and BusinessWeek  video, and  testimonials .

We expect you will find this proposal a wondrous way to broaden your talents and inspire many executives, professionals and students with your new book. We hope that this will be a sufficient incentive to accept this win-win proposal.

Please fill out the registration form below.

 

Check also other book publishing programs:

Get Your Leadership Branding Book Published | Get Your Leadership Book Published |

Get Your Good Governance Book Published |  Get Your Project Management Book Published | Get Your Supply Chain Management Book Published |   Get Your Agile Coaching Book Published | Publish your Own Personal Brand Coaching Book & Start Your Own Personal Brand Coaching Business

Tel: +1-786-537-7580 | info@tua.university | http://www.tua.university

Get Your Project Management Book Published in America

 

 

 

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Get Your Project Management Book Published in the USA and earn a US recognized BSc/MSc/MBA/DBA/PhD degree in Project Management

Many competent program and project managers with great innovative ideas are struggling to get their own innovative project management book published in the USA, because they are too busy, don’t have good connections with US-publishers or their book concept is not authentic/holistic enough to get accepted by American publishers.

Many large scale project executions fail because of the non-holistic, non-authentic and non-sustainable project management approaches introduced by Project Management Institute (PMI) and other leading project management bodies. According to the Cranfield School of Management in the UK, 68% of projects are destined for failure. Read also Why some management and leadership concepts from Harvard Business School fail” . Business society needs a more authentic, agile, ethical, organic, humanized and holistic project management system to enhance the project performance in a sustainable way. We are therefore pleased to help you to strengthen your project management concept and get your own innovative project management book published in the USA and in many other countries and languages (as sole author).

We are ready to help innovative project leaders and managers to strengthen their own project management concept and get it published as e-book or hardcopy book in the USA. They can also earn a US recognized BSc/MSc/MBA/DBA/PhD degree in Project Management (recognized by the Department of Education in America, USA).

BANNER 4Our book project team, led by Harvard Business School endorsed best-selling author and MIT Sloan guest professor dr. Hubert Rampersad, has inspired many executives and professionals globally to become a best-selling author in strategic project management, innovation excellence, global leadership, innovative entrepreneurship, change my booksmanagement, performance management, corporate governance, quality management, coaching, innovation management, engineering,… by helping them strengthen and publish their book in the USA within 3 months. Tons of examples are available on request.

Your Book Publisher in the USA

The publisher is IUF University Press in Silicon Valley, California, USA. Some books published by IUF iuf-university-pressUniversity Press: Authentic Personal Branding for Real Estate Agents and Authentic Governance For Banks.  Your e-book will be availably on Amazon.con with an American ISBN number. The fee for the publication of your e-book is $2500 usd. The process takes max 3 weeks after submission of your manuscript.

Your BSc/MSc/MBA/DBA/Ph.D. in Project Management

Your new book can be considered as part of your BSc/MSc/MBA/DBA/Ph.D. study at the Technological University of the Americas (TUA) in South America (www.tua.university).

dorothy leonardOur book project team

Our book project team is led by dr. Hubert Rampersad, who is a Harvard Business School endorsed best-selling author of 20 books and former MIT Sloan guest professor. He has a passion for inspiring professors, leaders, executives, project managers, coaches and senior consultants to strengthen their management and leadership concept (by making it more Saudisustainable and helping them to get their manuscript published globally in many languages. His best selling management and entrepreneurial leadership books have been published in 20 languagesEnglish, Spanish, Brazilian, Russian, Chinese, Korean, German, French, Japanese, Indonesian, Vietnamese, Turkish, Polish, FinnishDutch …. Your new book will be introduced to these publishers as well. His best selling Total Performance Scorecard book was foreworded by Harvard Business School Innovation Professor Dorothy Leonard.

trumpExamples

Dr. Rampersad has inspired many others to become a best-selling author. Some examples we may disclose: He co-authored a book with Dr. Rudy Garrity, Founder/CEO at American Learnership Forum, Inc. from Washington DC , Saleh Hussain from Bahrain, Customer Centricity book for executive in Riyadh Saudi Arabia, and Dr. Anwar El-Homsi from New York, which have been published globally. The  management book for the Dutch entrepreneur Roger Lenssen  is doing well in the Netherlands. Sometimes he acts as co-author if needed. 

lenovo--Check also his latest Chinese best selling book with Zhang Tong “Find the blue ocean in you; practical strategy to personal branding”  forworded by Yang Yuanqing, the chairman and CEO of Lenovo, the world’s largest maker of personal computers.

cover in pptDr. Rampersad is proficient in coaching, global leadership, innovative entrepreneurship, innovation management, branding, governance, project management, change management, engineering and engineering disciplines and is a holistic out of the box thinker. Check also his new book: Authentic Personal Brand Coaching; Entrepreneurial Leadership Brand Coaching for Sustainable High Performance.

BANNER 6Dr. Rampersad has a BSc/MSc in Innovative Technology and Engineering and a PhD in Industrial Engineering & Management Science (Cum laude) from leading AACSB/EFMD accredited universities. His Ph.D thesis (finished within 1 year) was published globally by the prestigious branding bookpublisher John Wiley, check this page. He is author of 20 books published in many authentic governancelanguages by leading publishers and 300 articles in leading journals,  he was also guest professor at MIT Sloan, and he is member of the Editorial Advisory Board of the Journal Training and Management Development Methods (UK), Journal Measuring Business Excellence (UK), the TQM Magazine (UK), Singapore Management Review, and Journal of Testing and Evaluation (USA). Check his interviews in BusinessWeek  video, and  testimonials .

We expect you will find this proposal a wondrous way to broaden your talents and inspire many executives, professionals and students with your new book. We hope that this will be a sufficient incentive to accept this proposal.

Please fill out the registration form below.

tua logo klein3cropped-innovation-university1.jpg

Technological University of the Americas (www.tua.university) & Innovation University of Silicon Valley (http://www.iusv.university/)

+1-786-537-7580 | info@tua.university | info@iusv.university

Silicon Valley, California, USA

TUA News: TUA graduate from Ghana became author in America based on his PhD dissertation.

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Check also other book publishing programs:

Get Your Leadership Branding Book Published | Get Your Leadership Book Published |

Get Your Good Governance Book Published |  Get Your Project Management Book Published | Get Your Supply Chain Management Book Published |   Get Your Agile Coaching Book Published | Publish your Own Personal Brand Coaching Book & Start Your Own Personal Brand Coaching Business

Get Your Corporate Governance Book Published in America

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Many competent corporate governance executives and professionals with great innovative ideas are struggling to get their own innovative corporate governance book published in the USA, because they are too busy, don’t have good connections with US-publishers or their book concept is not authentic/holistic enough to get accepted by American publishers.

Business society needs a more authentic, agile, ethical, organic, humanized and holistic corporate governance system to enhance the ethical performance in a boxsustainable way.  ReadWhy some management and leadership concepts from Harvard Business/Law School suck” and “Why Corporate Governance Fails”. We are therefore pleased to help you to strengthen your corporate governance concept and get your own innovative corporate governance book published in the USA and in many other countries and languages (as sole author).

Our added value

Our book project team is led by dr. Hubert Rampersad, who is a Harvard Business School endorsed bestselling author of 20 management and leadership branding books and former MIT Sloan guest professor. Check his 2 latest books (book 1 and corporate governance book 2 )  published in the US recently. He has 9783319031125helped many executives and professionals globally to become a best-selling author in corporate governance, innovation excellence, thought global leadership, innovative entrepreneurship, change management, project management, coaching .… by helping them strengthen and publish their manuscript globally within 6 months. Some examples are available and some are confidential and cannot be disclosed.

Your Book Publisher in the USA

The publisher is IUF University Press in Miami, Florida, USA. Some books published by IUF iuf-university-pressUniversity Press: Authentic Personal Branding for Real Estate Agents and Authentic Governance For Banks. The royalty rate for digital books (eBooks) is 50%. Your e-book will be on Amazon.com in 1 month! Hard copies can be printed on demand.

Your Ph.D. degree based on your book

Your new book will be considered as part of your fast track Ph.D. research at the  Technological University of the Americas (www.tua.university).Your TUA PhD degree will be equivalent with a PhD degree from top (regional) accredited universities in the United States of America!

Our book project team

Dr. Hubert Rampersad  has a passion for inspiring professors, leaders, and professionals to strengthen their corporate governance, management and leadership concept (by making it more authentic/holistic/measurable/sustainable) and helping them to get their manuscript published in the USA and in many other countries and in many languages. His best selling management and entrepreneurial leadership books have been published in 20 languages: English, Spanish, Brazilian, Russian, Chinese, Korean, German, French, Japanese, Indonesian, Vietnamese, Turkish, Polish, FinnishDutch …. Your new book will be introduced to these publishers as well. His best selling Total Performance Scorecard book was foreworded by Harvard Business School Innovation Professor Dorothy Leonard.

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Examples

Dr. Rampersad has inspired many others to become a best-selling author. Some examples we may disclose: He co-authored a book with Dr. Rudy Garrity, Founder/CEO at American Learnership Forum, Inc. from Washington DC , Saleh Hussain from Bahrain, Customer Centricity book for executive in Riyadh Saudi Arabia, and Dr. Anwar El-Homsi from New York, which have been published globally. The  management book for the Dutch entrepreneur Roger Lenssen  is doing well in the Netherlands. Sometimes he acts as co-author if needed. 

12985386_824638520974245_2646527565497204144_nCheck also his latest Chinese best selling book with Zhang Tong “Find the blue ocean in you; practical strategy to personal branding” published by the leading publisher CITIC Publishing House in Beijing and forworded by Yang Yuanqing, the chairman and CEO of Lenovo, the world’s largest maker of personal computers.  Now available in all book stores in China and in book stores on all large Chinese Airports.

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Dr. Rampersad is proficient in corporate governance, coaching, global leadership, innovative entrepreneurship, innovation management, branding, project management, change management, and technology engineering disciplines and is a holistic out of the box thinker. 

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Dr. Rampersad has a BSc/MSc in Innovative Technology and Engineering and a PhD in Industrial Engineering & Management Science (Cum laude) from leading AACSB/EFMD accredited universities. His Ph.D thesis (finished within 1 year) was published globally by the prestigious publisher John Wiley, check this page. He is author of 15 books published in many languages by leading publishers and 300 articles in leading journals,  he was also guest professor at MIT Sloan, and he is member of the Editorial Advisory Board of the Journal Training and Management Development Methods (UK), Journal Measuring Business Excellence (UK), the TQM Magazine (UK), Singapore Management Review, and Journal of Testing and Evaluation (USA). Check his interviews in Fortune Magazine and BusinessWeek  video, and  testimonials .

We expect you will find this proposal a wondrous way to broaden your talents and inspire many executives, professionals and students with your new book. We hope that this will be a sufficient incentive to accept this win-win proposal.

Please fill out the registration form below.

Tel: +1-786-537-7580 | info@tua.university | http://www.tua.university

Check also other book publishing programs:

Get Your Leadership Branding Book Published | Get Your Leadership Book Published |

Get Your Good Governance Book Published |  Get Your Project Management Book Published | Get Your Supply Chain Management Book Published |   Get Your Agile Coaching Book Published | Publish your Own Personal Brand Coaching Book & Start Your Own Personal Brand Coaching Business

Entrepreneurial Leadership Coaching for Sustainable High Performance

Leaders, entrepreneurs, executives, managers and directors have an enormous role to play in creating a sustainable high human performance culture. They must understand the great potential authentic personal leadership coaching has as a vehicle for their leadership development, organizations’ cultural change and business success. In addition, they have to utilize effective coaching to improve engagement and workforce productivity as well as the career and skills development of their employees.

Dr. Hubert Rampersad’s unique authentic personal leadership coaching system is fundamental to effective entrepreneurial leadership and organizational performance. It begins with a focus on self-awareness and the fundamentals of defining your dreams. It includes a powerful framework for translating your
dreams into actions and manage yourself as a business based on this. Authentic cover in pptpersonal leadership coaching is a spiritual, measurable, holistic, organic, authentic and sustainable way to help people discover all that is within themselves and become successful in life. It’s based on Dr. Rampersad’s new book:Authentic Personal Brand Coaching; Entrepreneurial Leadership Brand Coaching for Sustainable High Performance’

The emphasis is on excelling in everything you do, making the right choices in developing your future, having a happier and more fulfilling life and successfully facing new life challenges. It focuses on leaders, managers and HR directors who would like to become effective trusted coaches, coach their employees successfully to enhance their engagement, empower their employees, create trust and a real learning organization, increase employee’s self-responsibility, and ultimately, enhance sustainable organizational effectiveness. This coaching system is endorsed by the world’s leading coaching expert Marshall Goldsmith.

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This coaching system will help you to unlock your potential and it will open your view to new ideas, possibilities and opportunities. It is combined with powerful tools to deliver peak performance and to create a stable basis for trustworthiness, credibility, and personal charisma.

Dr. Rampersad’s innovative coaching methodology is spiritual, measurable, holistic, organic, authentic and sustainable. It taps deeply into self-awareness and helps others to develop innovative ways of doing business with social media and to position themselves strongly in this individual age. It has been proven in practice to produce sustainable results, not only for individuals but also for  companies. It’s neither cosmetic nor cloudy, and therefore clients are experiencing concrete results within 2 months, based on this continuous learning process. View testimonials and coaching success stories.

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Learning Objectives

  • Enhance your personal effectiveness and deliver peak performance.
  • Establish an effective mentoring and coaching programme in your organization.
  • Coach and facilitate improved behavior in others in a holistic way.
  • Develop your full potential and the potential of your coachees/employees.
  • Develop personal responsibility and personal integrity.
  • Coach your employees/coachees to utilize their talents effectively.
  • Develop employee engagement
  • Create work-life balance.
  • Create conditions for trust and a real learning organization.
  • Bring about the best fit between employee’s and organization’s objectives and create lasting conditions for self-guidance, inner involvement, commitment and enjoyment at work.

Who should attend

This highly practical and individual coaching process has been specially designed for leaders, executives, managers and entrepreneurs who wish to differentiate themselves, set themselves apart from others, build credibility and a solid reputation.

Program

Duration of the individual coaching program for you only by Dr. Rampersad: 10 individual coaching sessions of 1 hour via skype and webcam, plus 5 hours additional personal coaching by him to help you position yourself and your political party effectively with social media marketing. Face to face coaching is also possible if the client pays the travel expenses. Please also visit this page Authentic Personal Leadership Coaching for detailed information about the program. Our related training documentation is in English, Spanish, Brazilian, Russian, Chinese, Korean, German, French, Japanese, Indonesian, Vietnamese, Turkish, Polish, Finnish and Dutch language (click on the country names).

Interviews/articles Dr. Rampersad in Fortune Magazine, BusinessWeek and BrandChannel.

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                                                                                                                              Related Articles:  10 Tips for Developing an Effective Authentic Personal  Leadership Brand | Become a Certified Authentic Personal Brand Coach |  Female Entrepreneurial Leadership Branding | Dream BIG | Authentic Governance | Authentic Police Branding |Start Your Own Authentic Personal Brand Coaching Business 

Please fill out the registration form below if you are interested in the political leadership coaching program.

Innovation University of Silicon Valley

12 S. First St. Suite 203, San Jose, CA 95113, USA

Tel: +1-786-537-7580 | info@iusv.university | http://www.iusv.university

AUTHENTIC GOVERNANCE LICENSE AGREEMENT

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AUTHENTIC GOVERNANCE LICENSE AGREEMENT

This Agreement is made the …..day of  ………, 2014

BETWEEN

  1. ” Licensor ” Authentic Governance Institute (AGI), 4280 SW 125Th LN, Miramar, Florida 33027, USA, lawfully represented by Dr. Hubert Rampersad, in his function as Founder and Chairman.

” Licensee ” …………………….

RECITALS 

  1.  The Licensor has developed and licensed the Certified & Licensed Authentic Governance ConsultantTM (CAGC) program and Certified & Licensed Master Certified Authentic Governance ConsultantTM (Master CAGC) program and the delivery of these programs (“the Business”), and has expended time, effort, expertise and money in development of these brands.
  2. The Licensee wishes to acquire from the Licensor the right to operate the Business in accordance with the terms of this Agreement.

NOW IT IS AGREED AS FOLLOWS     

DEFINITIONS  

In this Agreement the following words or phrases shall have the following meanings

“Business”                                        as defined above

“Franchisee’s Business”                     means the business carried on by the Franchisee using the brands in the Territory on non-exclusive basis.

“Territory”                                          means ……

“Term”                                               means the period of five (5) years from the date hereof, and subsequent renewals

“Trade Mark”                                      such registered and unregistered trade marks, trade names and logos set out below and such others as may from time to time be specified by the Franchisor.

“AGI Code of Ethics”                          see appendix 

  1. GRANT OF LICENSE

2.1        In consideration of the payment of the Licensee Fee, by the Licensee to the Licensor on the due payment dates and subject to strict compliance by the Licensee of the terms of this Agreement, the Licensor hereby grants to the Licensee.

  1. the right to operate the Licensee’s Business in the Territory on non-exclusive basis according to the AGI Code of Ethics (see appendix)
  2. to use the Trademark specified by the Licensor

2.2 The Licensee agrees not grant any sub‑license of the Licensee’s Business or any part thereof or delegate any rights granted hereunder to any third parties.

2.3 The Licensee agrees not to certify any third parties in this system.

3. COMMENCEMENT OF FRANCHISE AND TERM  

This Agreement shall commence on the date hereof and shall continue in force. This is a lifetime certification & license program.

4. LICENSOR’S OBLIGATIONS  

In order to assist the Licensee in the commencement of the Licensee’s Business and in consideration of the payment of the License Fee, Licensee will get the following when he/she becomes a Certified & Licensed Authentic Governance ConsultantTM :

  • An accelerated intensive classroom training plus related individual coaching, receive our complete hands-on program, training in how to use the system, a lifetime certification & license, and a road map that shows exactly what to do and how to do it, including templates, samples, forms, exercises, and specific guidelines read here code of ethics–which guide you step-by-step through our system with every client. Duration of the Certified Authentic Governance ConsultantTM program: 3 full day Exclusive Master Class AUTHENTIC GOVERNANCE  http://goo.gl/nIDVri plus 15 hours personal coaching and support by AGI as the consulting experience unfolds. Duration of the Master Certified Authentic Authentic Governance ConsultantTM program: 4 full day Exclusive Master Class AUTHENTIC GOVERNANCE  http://goo.gl/nIDVri  plus 25 hours personal coaching and support by AGI as the consulting experience unfolds. You receive your certification immediately upon graduation.
  • One signed copy of Dr. Hubert Rampersad’s Authentic Governance  9783319031125book and all his other books in PDF format. He/she will also get 30% discount for purchases of all Dr. Hubert Rampersad’s related books
  • Licensee will be listed on a registry that is available to potential clients and employers at the Authentic Governance Institute website www.authenticgovernance.org
  • Licensor’s related training materials in digital format.
  • Licensor’s promotional marketing materials and e-flyers in digital format.
  • One professionally produced binder, complete with forms, templates, and samples to use with Licensee’s clients.
  • Use of the Authentic Governance Institute logo. Licensee will receive logo graphics to certify that Licensee is a certified licensee. Licensee may use these graphics on its website and all other marketing materials.
  • An official certificate, designating you as a Certified & Licensed Authentic Governance Consultant (CAGC) or Certified & Licensed Master Certified Authentic Governance Consultant. This document will be signed personally by the AGI creator, Dr. Hubert Rampersad – and Licensee can hang it in his/her office for his/her clients to see.
  • A listing in the AGI Membership Directory. Every certified licensee gets a free listing in Licensor’s online AGI directory with a headshot, professional biography and live link back to Licensee’s website.
  • AGI boot camps. Every year, Licensee will have the opportunity to spend 1 day with Dr. Hubert Rampersad and his team in Silicon Valley, California at Licensee’s own expense. This experience will teach best practices and new developments in this area.
  • Skype conference. Two times a year, Licensee will be able to participate in a skype conference call with a Certified & Licensed Master Certified Authentic Governance Consultant on a topic of special interest to licensees.
  • Licensee will get a recommendation from Dr. Hubert Rampersad on his/her LinkedIn profile.
  • Certified & Licensed Master Certified Authentic Governance Consultants are eligible to become an AGI Chapter leader in their home town or region. The AGI Chapter leader will receive 25% profit of the profit generated by his/her chapter.
  • Certified & Licensed Master Certified Authentic Governance Consultants are eligible to publish joined articles with Dr. Hubert Rampersad.
  • Certified & Licensed Master Certified Authentic Governance Consultants are will become co-author of a new book, to be published within 6 months after their master certification.
  • Licensee will receive 10% commission on each participant enrolled via licensee.
  • Everything listed above is included in the one-time certification & licensing fee. After Licensee’s investment, he/she will not incur any additional costs. No renewals and no fancy upgrades. This is truly a one-time investment for a lifetime license & certification.

PAYMENT OF FEES  

5.1       The Licensee shall pay to the Licensor on the date hereof a one-time Certification & License Fee of $9,950 (Nine Thousand Nine Hundred and Fifty USD) in full, for the Authentic Governance Consultant program, within one week after signing this agreement. The one-time Certification & License Fee lifetime for the Master Licensed Certified Authentic Governance Consultant program entails $ 20,000 (Twenty Thousand USD). Travel expenses are not included in these fees.

6.         COMPLIANCE WITH THE BRANDS

6.1  The Licensee shall ensure that the Licensee’s Business at all times complies with the AGI Code of Ethics (see appendix).

7.         TRADE MARKS

7.1       The Licensee confirms that he/she will not in any way infringe or harm the rights of the Licensor thereof to the Trade Marks and the Trade Names.

7.2 The Licensee recognizes that the copyright property of the mentioned brands shall at all times be and remain the property of the Licensor.

7.3       The Licensee shall not take any action with regard to the infringement of the Trade Marks or any intellectual property rights in his own name without the express prior written consent of the Licensor which it may withhold in it’s absolute discretion.  

7.4       The Licensee agrees and acknowledges that the copyrights in any amendments to the mentioned brands proposed or made by the Licensee shall belong to the Licensor absolutely.

8. PRODUCTS AND SERVICES

8.1       The Licensee shall offer training, coaching and consulting services to his/her clients related to AGI’s brands. The Licensee and it’s employees may be required to undergo further training before being permitted to offer additional Products and Services at the Licensee’s expense who shall also be responsible for any travel, accommodation and subsistence expenses.

8.2       The Licensee undertakes and agrees to adhere strictly and continuously in the operation of the Licensee’s Business to the Licensor’s rules regulations and standards.

9. CONTROL OF STANDARDS

9.1       The Licensor and Licensee mutually accept and agree the necessity in the public interest of achieving and maintaining the highest standards and that all the clauses in this Agreement are reasonably necessary in pursuance of these agreed objectives.

9.2       The Licensee undertakes and agrees to adhere strictly and continuously in the operation of the Licensee’s Business to the Licensor’s rules regulations and standards.

9.3       The Licensee confirms to comply with the AGI Code of Ethics (see appendix) and in particular shall not put any material on the Internet that would reflect badly on the Licensor or the Licensee’s Business including information of an illegal or distasteful nature. If the Licensee is uncertain regarding the appropriate nature of certain information the Licensor’s prior written approval shall be obtained.  The Licensee shall fax or email the Licensor and in the event that approval is not granted within three (3) business days of the application such approval shall be deemed to be refused.

9.4       The Licensor shall have the right from time to time to remove change or add to the design quality range and diversity of the Services and Products in order to incorporate at its discretion all pertinent new developments including procedures for improved efficiency.

9.5       The Licensee shall be responsible for all operating expenses (including losses) of the Licensee’s Business.

10. INDEMNITY

10.1      The Licensee shall indemnify the Licensor against all actions, claims, damages, expenses and demands made against the Licensor in respect of any injury, loss or damage, and against all legal costs and expenses incurred by the Licensor as a result of any act, default or omission of the Licensee in breach of this Agreement and in connection with the carrying on of the Licensee’s Business.

11. MARKETING AND ADVERTISING

11.1      The Licensee shall, at his own expense, actively develop the Licensee’s Business within the whole of the Territory.

11.2      The Licensor may make available to the Licensee from time to time Marketing Materials that the Licensee shall use and display maintain and distribute.

12. SALE OF LICENSEE’S BUSINESS OR SHARES

12.1 The Licensee shall not be entitled to sell or assign the whole or any part of the benefit of this Agreement at any time without the Licensor’s consent.

 13.       TERMINATION  

3.1      The Licensor shall have the right summarily to terminate this Agreement by notice in writing to the Licensee in any of the following circumstances:

13.1.2   if the Licensee shall fail to operate the Licensee’s Business in accordance with this Agreement.

13.2      Licensee may terminate the relationship for any reason with 30 days notice.

14.       RESERVATION OF RIGHTS  

14.1      All rights not expressly and specifically granted to the Licensee by this Agreement are reserved to the Licensor.

15.   INTERPRETATION  

15.1      This Agreement shall be governed by the USA law in every particular including formation and interpretation.                                           

15.2      Any dispute by the Licensee against the Licensor shall be submitted by the Licensee to arbitration in accordance with the above mentioned provisions.

Signed on behalf of the Licensor: _____________________________________                                                                  Dr. Hubert Rampersad

Founder & Chairman Authentic Governance Institute

Signed by the Licensee:               ______________________________________

…………………..

APPENDIX: AGI Code of Ethics

AGI believes in the importance of ethical behavior in the field of Authentic Governance (AG). That’s why we provide resources to help you consider your situation and to use your best ethical judgment. As practitioners of authentic governance, we are committed to doing what is right and honorable continuously. We set high standards for ourselves and we aspire to meet these standards in all aspects of our lives—at work, at home, and in service to our profession. This AGI Code of Ethics and Professional Conduct describes the expectations that we have of ourselves and our fellow practitioners in the global authentic governance community. It articulates the behaviors that are mandatory in our professional roles. The purpose of this Code is to instill confidence in the authentic governance profession, by establishing a profession-wide understanding of appropriate behavior. We believe that the credibility and reputation of the authentic governance profession is shaped by the collective conduct of individual AGI practitioners.

CHAPTER 1.

APPLICABILITY

1.1 Persons to Whom the Code Applies

The AGI Code of Ethics and Professional Conduct applies to all AGI members

1.2 Structure of the Code

The AGI Code of Ethics and Professional Conduct is divided into sections that contain standards of conduct which are aligned with the values that were identified as most important to the AG community.

1.3 Values that Support this Code

Practitioners from the AG community were asked to identify the values that formed the basis of their decision making and guided their actions. The values that the AGI community defined as most important were: responsibility, respect, fairness, and honesty. This AGI Code affirms these four values as its foundation.

1.4 Aspirational and Mandatory Conduct

Each section of the AGI Code of Ethics and Professional Conduct includes both aspirational standards and mandatory standards. The aspirational standards describe the conduct that we strive to uphold as practitioners. Although adherence to the aspirational standards is not easily measured, conducting ourselves in accordance with these is an expectation that we have of ourselves as professionals—it is not optional. The mandatory standards establish firm requirements, and in some cases, limit or prohibit practitioner behavior. Practitioners who do not conduct themselves in accordance with these standards will be subject to disciplinary procedures before AGI’s Ethics Review Committee.

CHAPTER 2. RESPONSIBILITY

2.1 Description of Responsibility

Responsibility is our duty to take ownership for the decisions we make or fail to make, the actions we take or fail to take, and the consequences that result.

 2.2 Responsibility: Aspirational Standards

As AG practitioners in the global AG community:

2.2.1 We make decisions and take actions based on the best interests of society, public safety, and the environment.

2.2.2 We accept only those assignments that are consistent with our background, experience, skills, and qualifications.

2.2.3 We fulfill the commitments that we undertake – we do what we say we will do.

2.2.4 When we make errors or omissions, we take ownership and make corrections promptly. When we discover errors or omissions caused by others, we communicate them to the appropriate body as soon they are discovered. We accept accountability for any issues resulting from our errors or omissions and any resulting consequences.

2.2.5 We protect proprietary or confidential information that has been entrusted to us.

2.2.6 We uphold this AGI Code and hold each other accountable to it.

2.3 Responsibility: Mandatory Standards

As practitioners in the global AG community, we require the following of ourselves and our fellow practitioners:

2.3.1 We inform ourselves and uphold the policies, rules, regulations and laws that govern our work, professional, and volunteer activities.

2.3.2 We report unethical or illegal conduct to appropriate management and, if necessary, to those affected by the conduct.

2.3.3 We bring violations of this AGI Code to the attention of the appropriate body for resolution.

2.3.4 We only file ethics complaints when they are substantiated by facts.

2.3.5 We pursue disciplinary action against an individual who retaliates against a person raising ethics concerns.

 CHAPTER 3. RESPECT

3.1 Description of Respect

Respect is our duty to show a high regard for ourselves, others, and the resources entrusted to us. Resources entrusted to us may include people, money, reputation, the safety of others, and natural or environmental resources. An environment of respect engenders trust, confidence, and performance excellence by fostering mutual cooperation—an environment where diverse perspectives and views are encouraged and valued.

3.2 Respect: Aspirational Standards

As AGI practitioners in the global AG community:

3.2.1 We inform ourselves about the norms and customs of others and avoid engaging in behaviors they might consider disrespectful.

3.2.2 We listen to others’ points of view, seeking to understand them.

3.2.3 We approach directly those persons with whom we have a conflict or disagreement.

3.2.4 We conduct ourselves in a professional manner, even when it is not reciprocated.

 3.3 Respect: Mandatory Standards

As AG practitioners in the global AG community, we require the following of ourselves and our fellow practitioners:

3.3.1 We negotiate in good faith.

3.3.2 We do not exercise the power of our expertise or position to influence the decisions or actions of others in order to benefit personally at their expense.

3.3.3 We do not act in an abusive manner toward others.

3.3.4 We respect the property rights of others.

CHAPTER 4. FAIRNESS

4.1 Description of Fairness

Fairness is our duty to make decisions and act impartially and objectively. Our conduct must be free from competing self interest, prejudice, and favoritism.

4.2 Fairness: Aspirational Standards

As AG practitioners in the global AG community:

4.2.1 We demonstrate transparency in our decision-making process.

4.2.2 We constantly reexamine our impartiality and objectivity, taking corrective action as appropriate.

4.2.3 We provide equal access to information to those who are authorized to have that information.

4.2.4 We make opportunities equally available to qualified candidates.

4.3 Fairness: Mandatory Standards

As practitioners in the global AG community, we require the following of ourselves and our fellow practitioners:

4.3.1 We proactively and fully disclose any real or potential conflicts of interest to the appropriate stakeholders.

4.3.2 When we realize that we have a real or potential conflict of interest, we refrain from engaging in the decision-making process or otherwise attempting to influence outcomes, unless or until: we have made full disclosure to the affected stakeholders; we have an approved mitigation plan; and we have obtained the consent of the stakeholders to proceed.

4.3.3 We do not hire or fire, reward or punish, or award or deny contracts based on personal considerations, including but not limited to, favoritism, nepotism, or bribery.

4.3.4 We do not discriminate against others based on, but not limited to, gender, race, age, religion, disability, nationality, or sexual orientation.

4.3.5 We apply the rules of the organization (employer, AGI, or other group) without favoritism or prejudice.

CHAPTER 5. HONESTY

5.1 Description of Honesty

Honesty is our duty to understand the truth and act in a truthful manner both in our communications and in our conduct.

5.2 Honesty: Aspirational Standards

As AG practitioners in the global AG community:

5.2.1 We earnestly seek to understand the truth.

5.2.2 We are truthful in our communications and in our conduct.

5.2.3 We provide accurate information in a timely manner.

5.2.4 We make commitments and promises, implied or explicit, in good faith.

5.2.5 We strive to create an environment in which others feel safe to tell the truth.

5.3 Honesty: Mandatory Standards

As AG practitioners in the global AG community, we require the following of ourselves and our fellow practitioners:

5.3.1 We do not engage in or condone behavior that is designed to deceive others, including but not limited to, making misleading or false statements, stating half-truths, providing information out of context or withholding information that, if known, would render our statements as misleading or incomplete.

5.3.2 We do not engage in dishonest behavior with the intention of personal gain or at the expense of another.

Glossary

Abusive Manner. Conduct that results in physical harm or creates intense feelings of fear, humiliation, manipulation, or exploitation in another person.

Conflict of Interest. A situation that arises when an AG practitioner is faced with making a decision or doing some act that will benefit the AG practitioner or another person or organization to which the practitioner owes a duty of loyalty and at the same time will harm another person or organization to which the AG practitioner owes a similar duty of loyalty. The only way practitioners can resolve conflicting duties is to disclose the conflict to those affected and allow them to make the decision about how the practitioner should proceed.

Duty of Loyalty. A person’s responsibility, legal or moral, to promote the best interest of an organization or other person with whom they are affiliated.

AGI:  The totality of the Authentic Governance Institute, including its committees, groups, and chartered components such as chapters, colleges, and specific interest groups.

AGI Member. A person who has joined the Authentic Governance Institute as a member.

AGI-Sponsored Activities. Activities that include, but are not limited to, participation on a AGI Member Advisory Group, AGI standard development team, or another AGI working group or committee.

AGI Practitioner. A person engaged in an activity that contributes to the management of a project, portfolio, or program, as part of the AG profession.

AGI Volunteer. A person who participates in AGI-sponsored

Get Your Leadership or Management Book Published in America

 

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Many competent executives and professionals with great innovative ideas are struggling to get their own management or leadership book published in the USA, because they are too busy, don’t have good connections with US-publishers or their book concept is not authentic/holistic enough to get accepted by American publishers.

Business society needs a more authentic, agile, ethical, organic, humanized and holistic leadership and management system to enhance the performance in a sustainable way. Read Why some management and leadership concepts from Harvard Business School fail” . We are therefore pleased to help you to strengthen your leadership and/or management concept and get it published as e-book or hardcopy book in the USA. They can also earn a US recognized BSc/MSc/MBA/DBA/PhD degree in Project Management (recognized by the Department of Education in America, USA).

Our book project team, led by dr. Hubert Rampersad, has inspired many executives and professionals globally to become a best-selling author in innovation excellence, global leadership, innovative entrepreneurship, change management, performance management, corporate governance, quality management, project management, coaching, innovation management, engineering,… by helping them to strengthen and publish their e-book or hard copy in the USA.

Your Book Publisher in the USA

The publisher is IUF University Press in  Silicon Valley, California, USA. Some books published by IUF University Press: Authentic Personal Branding for Real Estate Agents iuf-university-pressand Authentic Governance For Banks. Your e-book will be availably on Amazon.con with an American ISBN number. The fee for publishing your e-book is $2500 usd. The process takes max 4 weeks after submission of your manuscript. 

Your new book will be considered as part of your  BSc/MSc/MBA/DBA/Ph.D. study at the Technological University of the Americas (TUA) (www.tua.university).

Our book project team

Our book project team is led by dr. Hubert Rampersad, who is a Harvard Business School endorsed best-selling author of 20 books and former MIT Sloan guest professor. He has a passion for inspiring professors, leaders, executives, project managers, coaches and senior consultants to strengthen their management and leadership concept (by making it my booksmore authentic/holistic/measurable/sustainable) and helping them to get their manuscript published globally in many languages. His best selling management and entrepreneurial leadership books have been published in 20 languages: English, Spanish, Brazilian, Russian, Chinese, Korean, German, French, Japanese, Indonesian, Vietnamese, Turkish, Polish, FinnishDutch …. Your new book will be introduced to these publishers as well. His best selling Total Performance Scorecard book was foreworded by Harvard Business School Innovation Professor Dorothy Leonard.

Dr. Hubert Rampersad’s Harvard Business School Endorsed Books in 20 Languages http://tpsint.wixsite.com/tpsi/clients

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Dr. Rampersad has inspired many others to become a best-selling author. Some examples we may disclose: He co-authored a book with Dr. Rudy Garrity, Founder/CEO at American Learnership Forum, Inc. from Washington DC , Saleh Hussain from Bahrain, Customer Centricity book for executive in Riyadh Saudi Arabia, and Dr. Anwar El-Homsi trumpfrom New York, which have been published globally. The  management book for the Dutch entrepreneur Roger Lenssen  is doing well in the Netherlands. Sometimes he acts as co-author if needed. 

Check also his latest Chinese best selling book with Zhang Tong “Find the blue ocean in you; practical strategy to personal branding” published by the leading publisher CITIC Publishing House in Beijing and forworded by Yang Yuanqing, the chairman and CEO of Lenovo, the world’s largest lenovo--maker of personal computers.

Dr. Rampersad is proficient in coaching, global leadership, innovative entrepreneurship, innovation management, branding, governance, project management, change management, engineering and engineering disciplines and is a holistic out of the box thinker. Check also his new book: Authentic Personal Brand Coaching; Entrepreneurial Leadership Brand Coaching for Sustainable High SaudiPerformance.

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توازن القوة البشرية لنجاح الاعمال

  توازن القوة البشرية لنجاح الاعمال

عن الأستاذ الدكتور هوبرت رامبرساد

عن الأستاذ الدكتور هوبرت رامبرساد البروفيسور هوبرت رامبرساد ، دكتوراه ، ماجستير ، بكالوريوس ، هو جنسيته الوطنية هولندي مقيم في الولايات المتحدة الأمريكية ، وهو مستشار محايد وموثوق به إدارة بالشركات العائلية ، و شخصية رائدة دولية في إعادة الهيكلة المستدامة والحكم الرشيد و القيادة ، وإدارة الأداء البشري و إدارة التغيير . هومدرب رقم 1 في أمريكا في تدريب المتكامل وقابل للقياس والتنمية المستدامة للأعمال. وهو حاصل على درجة الدكتوراه . في الهندسة الصناعية و الإدارة، و ماجستير . في الأتمتة الصناعية ، و البكالوريوس . في الهندسة الميكانيكية من الجامعات الرائدة المعتمدة في هولندا. هو الرئيس التنفيذي لشركة TPS انترناشيونال و رئيس كلية إدارة الأعمال للأمريكيتين في ولاية فلوريدا ، الولايات المتحدة الأمريكية ، ومؤلف بارز من 15 كتابا . وهو أيضا مؤلف الكتب الأكثر مبيعا الدولية ” بطاقة الأداء للنقاط الإجمالية ،إعادة تعريف الإدارة لتحقيق الأداء مع النزاهة ” ، ” بطاقة الأداء المتوازن الشخصية ؛ الطريق إلى السعادة الفردية، النزاهة الشخصية و الفعالية التنظيمية ” ، ” TPS-نظرية الحيود السداسية ستة سيغما ؛ الربط القوة العاملة بستة سيغما – مخطط جديد ل إنشاء شركات عالية الأداء ” ، ” حجية العلامات التجارية الشخصية: خطة جديدة لبناء العلامة التجارية الخاصة بك و التوفيق “كن الرئيس التنفيذي ل حياتك”: الطريقة المعتمدة لأبراز العلامة التجارية الخاصة بك ” ، ” إدارة الجودة الشاملة ” ، ” إدارة الجودة الشاملة : دليل التنفيذي عن التطوير المستمر ” ، و” حجج تحكمية ” ، والتي تم نشرها في 20 لغة في 100 بلد (اليابان، الصين ، الولايات المتحدة الأمريكية ، روسيا ، ألمانيا، فرنسا ، البرازيل ، الخ ) . وقد أيد كتبه منDSC_0095 قبل أساتذة الرائدة المرموقة في مدرسة هارفارد للأعمال ، معهد ماساتشوستس للتكنولوجيا و مدرسة ييل للإدارة . لقد كتب مقدمة كتابه الأخير ” حجج تحكمية ” من قبل سعادة الدكتور فهد المبارك ، محافظ مؤسسة النقد العربي السعودي ، و معالي رشيد محمد المعراج، محافظ مصرف البحرين المركزي .

الدكتور هوبرت رامبرساد لديه أيضا في مجلة فورتشن و بيزنيس كان أستاذ عضو ضيف في معهد ماساتشوستس للتكنولوجيا سلون المرموقة في أمريكا . لديه أكثر من 25 عاما من الخبرة في التحول التنظيمي وإعادة الهيكلة ، وعملية إعادة هندسة الأعمال ، والتدريب الشركات العائلية الرائدة للمشاريع المعقدة لإدارة التغيير . حضر في جميعTPS_Riyadh_26112006_2 أنحاء العالم على هذه المواضيع للمنظمات الرائدة مثل نوكيا، فيليبس للإلكترونيات ، لوسنت التكنولوجيا، بنك بنك ابنامرو ، شركة شل للنفط ، كوكا كولا ، تويوتا ، سابك ، البنك الإسلامي للتنمية ، الهيئة العامة للاستثمار ، شركة الاتصالات السعودية ، شركة السلام للطائرات عالم دبي. الدكتور هوبرت رامبرساد هو أيضا عضو في المجلس الاستشاري مارشال غولدسميث المرموقة الفكر القيادي في الولايات المتحدة الأمريكية و واحدة من 35 قادة الفكر حاليا في الولايات المتحدة الأمريكية في مجال تنمية المهارات القيادية و إدارة الأداء الإنساني . وهو أيضا أستاذ في جامعة جنوب الاورال الدولة في روسيا. حصل على أعلى وسام الشرف من الجيش البرازيلي و اعتراف من باراك أوباما. وجاري أيضا استخدام برامجه الفريدة و مبتكرة لإدارة من قبل شركة فورد للسيارات ، جيش الولايات المتحدة و القوات الجوية الأمريكية .

أجرى الدكتورهوبرت رامبرساد أيضا حلقات دراسية ناجحة لكبار المسؤولين التنفيذيين في البحرين، و طلاب video logoماجستير إدارة الأعمال في جامعة الفيصل، الخ

 يرجى الدخول على الإنترنت لمشاهدة http://youtu.be/hLV063VxBuM 1 ساعة مقابلة الدكتور هوبرت رامبرساد لدى قناة التلفزيون السعودي 2: “رحلة نحو التميز المستدام”

حول عملنا ونحن ننصح ، وندرب الأفراد والمنظمات بشأن الأداء البشري ، وإدارة التغيير ، والقيادة ، وتنظم المشاريع ، وحوكمة الشركات ، وإدارة سلسلة التوريد ، والابتكار وإعادة الهيكلة بطريقة منتجة . هدفنا هو رفع النتائج للأفراد والمنظمات على مستوى أعلى. لدينا برنامج انطلاقة فريدة من نوعها الدولية المعترف بها أن يزيد من سرعة ، ويقلل من النفايات، و يحفز القوى العاملة ، يرضي الزبائن ، و يرفع الأرباح بطريقة قابلة للقياس ، أصيلة وشاملة. انها طريقة مبتكرة ، الشاملة وقابلة للقياس و حجية لإنشاء المستدامة عالية الأداء . ويبدأ مع القيم الشخصية، و السلامة الشخصية، و معرفة الذات والتعلم الذاتي وتغير الشخصية. لأن : ” في سورة الرعد: إِنَّ اللَّهَ لا يُغَيِّرُ مَا بِقَوْمٍ حَتَّى يُغَيِّرُوا مَا بِأَنفُسِهِمْ[الرعد:11] ” – آل القرآن الكريم ،. نتذكر أيضاو ما قال النبي محمد ، صلي الله عليه وسلم : ” تعلم ل تعرف نفسك ” . بسبب هذا علينا أن ننجز نتائج عالية من خلال الحكم الحججية فريدة من نوعها، بطاقة الأداء الإجمالية للنقاط ، بطاقة الأداء المتوازن الشخصية ، حجية الشخصية و الشركات العلامات التجارية ، و نظام TPS- ستة سيغما . لهذا الغرض لدينا فريق متعدد التخصصات من نحو 50 من كبار الاستشاريين في مجال الإدارة من ذوي المهارات العالية من الولايات المتحدة الأمريكية وأوروبا (MBA / دكتوراه في إدارة سلسلة التوريد والنقل والإمداد ، إدارة التغيير ، إدارة الموارد البشرية ، إدارة الجودة ، الإدارة الإستراتيجية و إدارة الأداء000037 ) . لدينا استشاريين والمدربين ، و المدربين التنفيذيين يتمييزون من خلال خبراتهم ، والإبداع ، والكفاءة المهنية ، والعاطفة، والنزاهة. هم الميسرين الذين يعرفون كيفية خفض التكاليف ، وتعزيز إنتاجية القوى العاملة وتحسين القدرة التنافسية للمؤسسة الخاصة بك. هم من الّين يحلون المشاكل الموسمية ،و يساعدونك جنبا إلى جنب معكم للتنفيذ يافكارهم المبدعة ، ، و مساعدتك في التنفيذ الناجح . خبرائنا معرفة كيفية إنشاء الالتزام ، والثقة، والملكية داخل المؤسسة. لدينا أيضا خبراء السعودية المحلية في فريقنا يقوم على ” تدريب المدربين” و ” تدريب المدرب ” برنامجنا. نتيجة التنفيذ للطرق لدينا هي ثقافة عالية الأداء ، مما يسمح للموظفين لتحقيق كامل إمكانياتهم والمساهمة بشكل خلاق، في حين أن الفوائد المنظمة من زيادة الربحية ، والحصة السوقية ، ورضا العملاء . ولكن عن إعادة هيكلة و إعادة هندسة فعاله و خفض التكاليف وتعزيز الإنتاجية . ما يجعلنا فريدين من نوعنا، خاصين و مختلفين عن الآخرين في هذا المجاله لأن النظام لدينا هو : كلي ، أصيل ، قابل للقياس ، وبالتالي المستديم . ونحن نضمن النتائج !

الموظفين اولا ثم العملاء و بعد ذالك الشركاء:

لن تستطيع ان نرضي عملائك إذا لم تستطيع ارضاء الموظفين و لن تستطيع ارضاء الشركاء إذا لم تراضي العملاء.

دراسة اجريت بمدرسة بهارورد التجارية بان الشركات التي تركز على موظفيها تنموا 4 اضعاف و ينموا فيها التوظيف 8 اضعاف الشركات التي فقط تفكر في زيادة المال للشركاء. Outcomes When Implementing

الحلول الأستشارية موضحة بالصورة سترفع رضى الموظفين الى 40%

و رضى العملاء الى 20%

العمل أكثر ذكاء وموجهة نحو تحقيق النتائج

تحسين تشجيع الصبر والضبط الثقة بالنفس و اخلاقيات تجارية

تحول الى منظمة تعليمية حقيقية و و اعلى درجة الابتكارات

20% زيادة في انتاجبة القوة العاملة

20% تكالبف اقل للعمليات

 انشطتنا هي

تدريب TPS نحن نقدم الحكم الحجية، وحوكمة الشركات، وإدارة الأداء، وإدارة المواهب، والعلامات التجارية و-ستة سيغما ، وبرامج التدريب وورش العمل لدعم أنشطتنا الأساسية.

الاستشارات نقدم المشورة وتنفيذ الحلول لمعاملات إدارية معقدة على أساس انظمة الفريدة من نوعها حجية الحكم ذات الصلة إجمالي بطاقة تقييم الأداء، بطاقة تقييم الأداء المتوازن الشخصية، TPS-ستة سيغما ، والمفاهيم الشخصية والعلامات التجارية للشركات. تغيير الشخصية والتنظيمية المستدامة وإعادة هندسة الأعمال تلعب دورا هاما و رئيسيا.photo Prince

تدريب نحن ندرب المديرين التنفيذيين لتطوير وفعالية القيادة الشخصية ، استنادا لدينا مفهوم التدريب اختراق الشخصية. نساعدهم على أن تكون أكثر استباقية، وأكثر ذاتية واعية، والعمل الموجه وأكثر ذكاء. ويركز هذا البرنامج على القادة الذين يرغبون في تطوير القيادة الشخصية وفعاليتها؛ تحسين أداء الموظفين؛ تعزيز مشاركة الموظفين؛ تمكين موظفيها وأعضاء الفريق؛ خلق الثقة ومنظمة التعلم الحقيقي؛ زيادة المسؤولية الذاتية الموظف وقوة العمل سعيدة؛ وفي نهاية المطاف، وتعزيز الفعالية التنظيمية المستدامة.

نحن نحول الشركات القائمة على خدماتنا من خلال توجيههم من خلال عملية التحسين بأكمله، من البداية إلى النهاية، مع الدعم التقني الشامل. أولا، وتقييم الأهداف التجارية الاستراتيجية لعملائنا وفهم بنيتها التنظيمية والثقافة. ثم، نحن نخصص برنامج تحسين يركز على الأولويات لضمانات التجارية والمالية نجاحها بعد تقييم نخصص نحن تماما خدماتنا لزيادة الإنتاجية وتلبية احتياجات العملاء.

برامجنا التدريبية مصممة خصيصا لدينا على أساس الفريد والمبتكر للكتب الأكثر مبيعا للدكتور رامبرساد نشرت في العديد من اللغات والبلدان

حوكمة الشركات المستدامة يبدأ حوكمة الشركات المستدامة مع تنمية القيادة الأخلاقية، على أساس التأمل الذاتي وتضمين القيم الشخصية في ذهن الرئيس، الرئيس، الرئيس التنفيذي، المدير المالي والمديرين والموظفين، وتدريب لهم على التفكير في هذه القيم بصدق وبشكل مستمر. هذه هي وسيلة للحياة وجهد مستمر، وليس مشروعا لمرة واحدة.figure 3 بهذه الطريقة حوكمة الشركات جيدة وسوف تكون مستدامة وتتسم بالثقة والمصداقية، والشفافية، والصدق، والمسؤولية، وعملية التعلم المستمر، جزءا لا يتجزأ من ثقافة أخلاقية عالية الأداء. وهذا التحول الثقافي يكون لها أثر إيجابي في المجتمع.

مقدمة من سعادة الدكتور فهد المبارك، محافظ مؤسسة النقد العربي السعودي يتناول هذا الكتاب الممتاز إخفاقاتphoto Governor أخلاقية كارثية في كثير من السنوات القليلة الماضية للشركات، بما في ذلك البنوك. نحن بحاجة إلى نهج إنساني واستدامة لحوكمة الشركات التي تضع المزيد من التركيز على السلامة الشخصية. القدرة على النظر في نفسه بصدق وصراحة هي المهارة الأقوى والأكثر أهمية في الحكم الأفراد والشركات “. الحوكمة الجيدة للشركات هو كل شيء عن الأمانة الفكرية والقيم الأخلاقية والالتزام مع مجموعة ذات الصلة من القواعد والأنظمة. الكتاب يأخذ القارئ في التفاصيل من خلال كيفية تنظيم بوضوح حوكمة الشركات بشكل فعال وبطريقة مستدامة. ينبغي أن يطلب من هذا الكتاب المهم القراءة للقادة، والإدارة العليا والعاملين في البنوك والمؤسسات المالية الأخرى على مستوى العالم.

tps-book-us بطاقة الشاملة لتقييم الأداء (إدارة التغيير) TPS (بطاقة الشاملة لتقييم الأداء) هو “الداخل الى الخارج” النهج الذي يستخدم جوهر الهوية الفردية كنقطة انطلاق لتحقيق التغيير التنظيمي المستديم، والسماح للمحاذاة الكمال من طموحات الأفراد والشركات. باستخدام TPS، وسوف تخلق بيئة متوازنة وخالية من الخوف ، والولاء، والعمل الذكي وتصبح سلوكيات الموظف لا يتجزأ مما أدى إلى نجاح الشخصية والتنظيمية. TPS يعظم التنمية الشخصية والقدرات الفردية من أجل تحقيق أداء المنظومة.

 بطاقة تقييم الأداء الذاتي ( تطوير الفعالية الشخصية ) يمكنك تحسين فعالية الشخصية واكتشاف دوافع اللاوعي الخاص بك ، والتعامل مع الصراعات الداخلية بطريقة أفضل ، وخلق طاقة إيجابية ، والتفكير والتصرف على نحو أكثر فعالية وتوسيع حدود أدائك علىبإستخدام بطافتنا بطاقة تقييم الأداء الذاتي. في السنوات الأخيرة، قمنا تطبيق هذا النظام الجديد في العديد من الشركات في العديد من البلدان ، و لقد لوحظ أن تنفيذpbsc book خطوة بخطوة طريقة بطاقة تقييم الأداء الذاتي PBSC النتائج إلى زيادة في السعادة الفردية ، والوعي ، والتعلم الذاتي والإبداع، في العمل وكذلك كما في الحياة بشكل عام. باستخدام طريقة PBSC بطاقة تقييم الأداء الذاتي ، فإنه من السهل لتحقيق إدارة فعالة و تدريب نفسك والآخرين . أنه يؤدي إلى التطوير المستمر و استخدام مواهبهم ، و زيادة الوعي الفرد للمسؤوليات و الانضباط الذاتي ، وتنمية السلوكيات الأخلاقية. هذا النهج الفريد يختلف جوهريا عن التدريب الشخصي التقليدي وأساليب بطاقات الأداء ” . ان يجلب عملية تعلم ملهمة و الوعي الذاتي الذي يمكن قياسه ، بشكل ملموس و بشكل روتيني يحسن فعالية الشخصية ، و يعزز التوازن بين العمل / الحياة.

العلامة التجارية الشخصية الأصيلة ونحن نقدم أيضا صيغة متقدمة مخترقة لبناء وتنفيذ وصيانة وزراعة أصيلة ومتميزة وذات الصلة، وتذكر العلامة التجارية الشخصية، التي تشكل مفتاح النجاح الدائم للشخصية التجارية. مخطط العلامة التجارية الشخصية الجديد ينطوي على رحلة منتظمة ومتكاملة نحو الوعي الذاتي، والسعادة، و نجاح التسويق المستديم. إذا وصفت نفسك في هذا الطريق الكلي، سوف تجذب تلقائيا النجاح وكذلك الشعب والفرص التي هي مثتاليا بالنسبة لك. سيكون لدينا نهج العلامة التجارية الشخصية العضوية والشاملة والأصيلة تساعدك على فتحus-edition_pb قدراتك وبناء الصورة الذاتية التي سوف تريد المشروع في كل ما تفعله. والعلامة التجارية التي هي في وئام مع أحلامك، وغرض الحياة، والقيم، والعاطفية، والكفاءات، التفرد، العبقرية، والتخصص، والخصائص، والأشياء التي تحب القيام به.

 العلامة التجارية القيادية الشخصية؛ كن الرئيس التنفيذي لحياتك العلامة التجارية القيادية الشخصية هي التوجه الاستراتيجي خلف الناس الأكثر نجاحا في العالم. وبالتالي فإنه من المهم أن تكون العلامة التجارية الخاصة بك وتصبح الرئيس التنفيذي لحياتك. كل شخص لديه شخصية العلامة التجارية ولكن معظم الناس لا يدركون هذا ، ولإدارة هذه الاستراتيجية ، على الدوام، و على نحو فعال. يجب السيطرة على العلامة التجارية الخاصة بك و يرسل رسالة وتؤثر على كيف يرى الآخرون لك. مع العلامة التجارية الشخصية الأصيلة ، ويمكن أقوى الخصائص الخاصة بك، سمات ، والقيم فصل لكم من الحشد. دون ذلك، كنت تبدو وكأنها مجرد أي شخص آخر . عن طريق ورشة العمل هذه فريدة من نوعها ، ونحن نقدم لكم صيغة اختراق المتقدمة و مخططا جديدا لبناء وتنفيذ و زراعة و العلامة التجارية الشخصية الأصيلة والمتميزة و القوية ، والتي تشكل مفتاح النجاح الدائم للشخصية. بناء العلامة التجارية الشخصية الحجية هو عملية تطورية و العضوية و رحلة نحو حياة ناجحة . العلامة التجارية الشخصية الخاصة بك ينبغي أن تظهر من يحثك عن هويتك ومعنى في الحياة ، وأنها على وشك الحصول على وضوح جدا على ما تريد، و تحديد ذلك في عقلكم ، ويعطيها كل ما تبذلونه من الطاقة الإيجابية ، تفعل ما تحب و تطوير نفسك باستمرار. ورشة العمل هذه توفر لك إطارا شاملا وكاملا العلامات التجارية التي من شأنها أن تساعدك على خلق هوية العلامة التجارية الشخصية القوية ، وأصيلة، وتنسى أن يبني صورة موثوق بها لنفسك ، وسوف تساعدك على إثراء علاقاتك مع الآخرين ، والسيطرة على نفسك ، وفتح قدراتك ، تطوير احترام الذات، وخلق التوازن بين العمل و الحياة. عن طريق مواءمة العلامة التجارية الشخصية الخاصة بك مع نفسك سوف أيضا تنشاء أساس الثقة المستقر لديك ، والمصداقية، و الكاريزما الشخصية. عن طريق مواءمة العلامة التجارية الشخصية الخاصة بك مع العلامة التجارية للشركات الخاصة بك وسوف تخلق قوة عاملة متحمسة وسعيدة ( مشاركة الموظفين ) . ورشة العمل هذه هي تجربة من شأنها أن تعزز جوهر العلامة التجارية الخاصة بك للقيادة الشخصية . وتهدف هذه البرامج نحو المديرين التنفيذيين والمهنيين الذين يرغبون في تمييز أنفسهم ، يحددونه لانفسهم بغض النظر عن الآخرين ، وضع نفسهم بقوة في ما يتعلق المنافسين، و be the CEO of your life coverبناء المصداقية و سمعة راسخة بطريقة مستدامة . سوف تتعلم كيفية بناء و زراعة أصيلة للعلامة التجارية القيادية الشخصية ، وكيفية بناء سمعة قوية على أن تتماشى مع أحلامك ، و كيفية إدارة الأعمال التجارية القائمة على نفسك و على نحو فعال على سجل النتائج المتوازن الشخصي

العلامات التجارية للشركات وقد ثبت لدينا نهج العلامات التجارية في الممارسة العملية لتحقيق نتائج مستدامة، وليس فقط للأفراد ولكن أيضا بالنسبة للشركات. عن طريق مواءمة ومزامنة موظفيك الحجية العلامة التجارية الشخصية مع العلامة التجارية الخاصة بالشركة او الشركات، يمكنك تحقيق “الأنسب” بين الموظف الخاص والشركات الخاصة بك. وهذا النهج خلق قوة عاملة انخراطا للغاية وسعيدة وسوف نبني أساسا قويا للسلام والاستقرار التي تقوم عليها الإبداع والنمو ويمكن أن تزدهر. والحياة داخل المؤسسة ستصبح تجربة أكثر انسجاما. يتوفر لدينا مفهوم العلامات التجارية للشركات بخطة جديدة لصياغة وتنفيذ وزراعة مستدامة وقوية، وأصيلة العلامة التجارية للشركات.

إدارة الجودة الشاملة العولمة قد غيرت الطريقة عملائنا إجراء الأعمال التجارية . لا تترك بيئة اليوم التنافسية مجالtqm tatatqm springer للخطأ. هذا هو السبب أصبحت إدارة الجودة الشاملة (TQM ) جزء من ثقافتنا . بل هو وسيلة للحياة منضبطة داخل المنظومة بأكملها حيث انها عملية مستمرة وتحسين ذات المركزية. ويؤكد هذا المفهوم تغطية المنظومة بأكملها من أجل تلبية احتياجات العملاء بشكل مستمر. هي رحلة مثيرة لاكتشاف الذات ، والعمل ، وتحسين ، والتغيير. و هذه الورشة التي ستستمر 3 أيام دليل لكم على تلك الرحلة التي لا تنتهي . من خلال العمل بشكل منهجي و روتيني وفقا لفلسفة إدارة الجودة الشاملة في كل ما تفعلونه داخل مؤسستك ، سوف تكون قادرا على إضافة زيادة القيمة للعملاء الداخليين والخارجيين و باستمرار وفاء بهم . وهذه بالطبع عملية و تفاعلية تساعد المشاركين على فهم هذا المفهوم و تقنيات لإدارة ومراقبة وتحسين الجودة الشاملة و إدارة الجودة الشاملة .

TPS ستة سيغما TPS – ستة سيغما تساعد أي منظومة تعزيز الأداء المالي من خلال تقييم وإدارة وتحسين العمليات التجارية بطريقة متكاملة ويدوية. نعرض لكم كيفية تنفيذ هذه الطريقة والحد من عملية التغيير في كل ما تفعله. عن طريق الحد من التباين، منظمتكم يمكن أن تقلل إلى حد كبير من التكاليف، وتحسين دورة مرات، والأمور tps-lssعلى شكاوى العملاء، وتحسين الخط بشكل كبير للشركات الخاصة بك. وهذا برنامج قوي تزويد المشاركين ثبت TPS- أدوات وتقنيات ستة سيغما، بالإضافة إلى الخبرة العملية لايصال المنظمة تجاه الوضع “الطراز العالمي”. العديد من الشركات في جميع أنحاء العالم واعتماد منهجية ستة سيغما في محاولة رفع الجودة وخفض التكاليف وزيادة خدمة العملاء.

إدارة المواهب محاذاة الكفاءات والمواهب في المؤسسة الخاصة بكم ودائما تحقيق يكسب العلاقة مع المنافع المتبادلة لكل من الفرد والمنظمة باستخدام مفاهيمنا إدارة مبتكرة وفريدة من نوعها المذكورة أعلاه. التنفيذ الناجح لإدارة الكفاءات يوفر أساسا مستقرا لتنظيم التعلم من خلال ربط استراتيجي الاستراتيجية المؤسسية مع رأس المالقوة العاملة البشرية.

تقويم التدريب لاصحاب، من الرئيس والرؤساء والمديرين التنفيذيين يمكن أن يتم تسليم برامجنا فريدة وعملية وتفاعلية في شركة التدريب في مكتبك أو في مكان اختاره لك (على سبيل المثال في دبي) وعلى تواريخ اختيارك. وسوف يتم تفصيل دورات لمؤسستك، ويمكن أن تكون 1-5 أيام. وسوف جميع المشاركين الحصول على شهادة حضور من كلية إدارة الأعمال للأمريكتين في ولاية فلوريدا، الولايات المتحدة الأمريكية. الرسوم لدينا دورات في الشركة تعتمد على الحجم الكلي للتدريب وتحجز على عدد المندوبين لكل دورة. التدريب عالية الجودة يحتاج المدربين جودة عالية. مدربينا خبراء إدارة عاطفي درجة عالية من المهارة والأكثر مبيعا الكتاب، مع ما لا يقل عن 20 عاما من الخبرة في هذا المجال، مع ما لا يقل عن درجة الماجستير في إدارة الأعمال أو الدكتوراه من الجامعات الرائدة المعتمدة في الولايات المتحدة الأمريكية وأوروبا، والذين يفهمون الثقافة العربية.

كيفية تعزيز الأداء واستمرارية الشركات العائلية

كيفية إدارة الشركات العائلية بشكل فعال بطريقة مهنية وموجهة نحو نتيجة كيفية خلق مناخ من الثقة والوئام والسلام family businessوالمحبة، والعاطفة، والنزاهة والأداء داخل الشركات العائلية. كيفية نقل قيادة الشركات العائلية من جيل إلى جيل فعال كيفية الوقاية من أزمات متتالية كيفية تمكين الجيل القادم بفاعلية لحمل الأشياء إلى الأمام بنجاح كيفية صياغة ميثاق الأسرة الناجحة التي تحدد رؤية العائلة، والمهمة، القيم الأساسية والأخلاق ومواءمة ذلك مع رؤية الشركات العائلية، والرسالة والقيم الأساسية، وحوكمة الشركات الأخلاق بعد التمديد.

إدارة التغيير التنظيمي الأخلاقي نحو عاليي لأداء فعال كيفية إنشاء و المحافظة على الأداء العالي الفعال و ثقافة الشركات الأخلاقية استنادا إلى القيادة الفعالة

الحكم المعتمدة تزازن الحكم الشخصية مع حوكمة الشركات وانطلاقة جديدة ومستدامة خطة حوكمة الشركات كيفية تهيئة الظروف للحكم المستدامة كيفية خلق ثقافة عالية الأداء التي المختصة بالشخص و أخلاقياته للأعمال التجارية هي وسيلة للحياة كيفية تعزيز الإنتاجية بارتباط الموظف و القوى العاملة كيفية إنشاء الإنسجام المثيل بين شخصية و أهداف الشركة كيفية زيادة الاحتفاظ بحق الموظف كيفية تحسين الأداء الفردي و الشركات التدريب أصيلة القيادة الشخصية استراتيجية عالمية للأداة الفعال للقائد كيف تصبح مدرب القيادة الشخصية الفعالة تنفيذ و إدارة إدارة الجودة الشاملة بنجاح تعلم أحدث تقنيات وأدوات إدارة الجودة الشاملة بطاقات تسجيل الأداء البشري قوة بشرية جديدة العلامات التجارية للشركات كيف لخلق هوية العلامة التجارية للشركات القوية ،معتمدة، وتنسى أن يبني صورة موثوقة لشركتك

تقويم التدريب لمديري المستوى الاوسط والتشغيليين والموظفين يمكن أن يتم تسليم برامجنا فريدة وعملية وتفاعلية في التدريب داخل شركتكم في مكتبك أو في مكان الذي تختارونه لكم وعلى تواريخ اختياركم. وسوف يتم تفصيل دورات لمنظومتكم، ويمكن أن تكون 1-5 أيام أو أسبوع 1 -2 أسابيع. وسوف يحصل جميع المشاركين على شهادة حضور من كلية إدارة الأعمال الأمريكيتين في ولاية فلوريدا، الولايات المتحدة الأمريكية.

30 برامج التدريبية الداخلية للشركات للأفراد المدراء التشغيليين والموظفين
. تطوير القيادة التنفيذية إدارة الموارد البشرية وإدارة المواهب الفعالة التدريب على القيادة
. مهارات القيادة للمدراء والمشرفين تقييم الأداء الفعال و تحفيز والتقييم . اصبح مدرب شخصي معتمد
كيفية تعزيز الأداء واستمرارية الشركات العائلية العمل الجماعي الفعال إدارة التغيير؛ إدارة التغيير التنظيمي بفعالية عالية الأداء
الحكم حجية؛ حوكمة الشركات المستدامة كيفية عقد اجتماعات فعالة تعزيز مشاركة الموظفين وإنتاجية القوى العاملة
إدارة التكاليف بشكل فعال إدارة الوقت تسويق وسائل الاعلام الاجتماعية
إدارة المبيعات الفعالة الإبداعية حل المشاكل وصنع القرار العلامات التجارية للشركات
إدارة التسويق الفعال تنمية مهارات الاتصال والتعامل مع الآخرين الفعالة تنفيذ وإدارة إدارة الجودة الشاملة بنجاح؛ عملية التحسين المستمر
التميز في خدمة العملاء التخطيط الاستراتيجي الفعال تنفيذ وإدارة ستة سيغما العجاف بنجاح
إدارة المشاريع الفعالة إدارة الأداء؛ بطاقة الأداء أداء الإنسان ستة سيغما العجاف الحزام الأخضر، الحزام الأسود، وماجستير الحزام الأسود شهادة الإنسان
إدارة الناس القيادة العلامات التجارية الشخصية تطوير القيادة الريادية الإناث
تفاصيل التدريب على حدا
التدريب دراسة الاهداف العناوين المغطاه للتدريب
تطوير القيادة التنفيذية وهذا التدريب تفاعلي يساعدك على تطوير وزراعة مهارات القيادة الخاصة بك والتغلب على نقاط الضعف. عليك بناء الثقة، ومصدر إلهام الالتزام، وقهر التحديات، وإقناع الآخرين لارتكاب لأفكارك، ومصدر إلهام أداء أعلى من فريقك، وتجنب العثرات في طريقك صعودا وتصبح زعيم أصيل والبصيرة. بناء نمط القيادة التنفيذية التي تخلق الثقة، وتحدد رؤية واضحة وأدلة فريقك بأكمله نحو مزيد من الأداء والأرباح. اكتساب نظرة ثاقبة مهارات القيادة التنفيذية الرئيسية والتقنيات التي تحتاجها لإنشاء استراتيجية ناجحة. استكشاف المفاهيم الأساسية للقيادة التنفيذية • نموذج من القيادة التنفيذية الفعالة • تحديد متطلبات القيادة التنفيذية للقرن 21 • تحديد خطة التنمية القيادة التنفيذية الخاصة بك • كيفية محاذاة الرؤية الشخصية مع الرؤية التنظيمية الخاصة بك • تطوير أسلوب القيادة الخاص بك للحصول الالتزام من موظفيك • مطابقة أسلوب القيادة لاحتياجات التنموية موظفيك، الخ
مهارات القيادة للمدراء والمشرفين في هذا التدريب التفاعلي للمشرفين وتطوير مهاراتهم القيادية لمواكبة التطور أدوار ومسؤوليات الإدارة. تطوير الفعالية الشخصية وتمكين موظفيك. • أصبح مدرب فعال • تطوير المهارات الشخصية التي تساعد على تطوير العمل الجماعي وتعزيز أداء الفريق. • أصبح أكثر فعالية في التأثير على الآخرين. • إنجاز الأهداف. • المناقشات الأداء التي تؤدي إلى عقد السلوك المتغيرة وزيادة الإنتاجية. كيفية تطوير الفعالية الشخصية • كيفية تمكين موظفيك • كيفية بناء المصداقية والثقة • تطوير مهارات التدريب الفعال • أدوات صنع القرار لقيادة فعالة • كيفية تطبيق تقنيات حل المشاكل من أجل حل المشاكل الفعلية • كيفية تطوير بناء فريق العمل.
كيفية تعزيز الأداء واستمرارية الشركات العائلية كيفية إدارة الشركات العائلية بشكل فعال بطريقة مهنية ونتيجة المنحى. • كيفية تعزيز القدرة التنافسية للشركات العائلية بطريقة مستدامة من خلال وضع الموظفين أولا، الزبائن الثاني والثالث المساهمين. • كيفية خلق مناخ من الثقة والوئام والسلام والمحبة، والعاطفة، والنزاهة والأداء داخل الشركات العائلية. • كيفية نقل قيادة الشركات العائلية من جيل إلى جيل على نحو فعال. • كيفية تمكين الجيل القادم بفاعلية لحمل الأشياء قدما بنجاح. • كيفية صياغة ميثاق الأسرة الناجحة التي تحدد رؤية العائلة، والمهمة، القيم الأساسية والأخلاق ومواءمة ذلك مع رؤية الشركات العائلية، والرسالة والقيم الأساسية، وحوكمة الشركات من الأخلاق. خلق مناخ من الثقة والوئام والسلام، والعاطفة، والنزاهة والأداء داخل الشركات العائلية. • نقل قيادة الشركات العائلية من جيل إلى جيل على نحو فعال. • منع أزمة خلافة. • تمكين الجيل القادم بفاعلية لحمل الأشياء قدما بنجاح. • مشروع ميثاق الأسرة الناجحة التي تحدد رؤية العائلة، والمهمة، القيم الأساسية والأخلاق ومواءمة ذلك مع رؤية الشركات العائلية، والرسالة والقيم الأساسية، وحوكمة الشركات من الأخلاق. • تطوير المهارات القيادية لريادة الأعمال. • تطوير ثقافة الأعمال الأخلاقية وتعزيز حوكمة الشركات. • الصراعات الإدارية بشكل فعال. • محاذاة أهداف الشركات العائلية مع أهداف الأشقاء.
الحكم حجية وحوكمة الشركات المستديمة . كيفية تهيئة الظروف لحوكمة الشركات المستدامة. • كيفية خلق ثقافة عالية الأداء التي هي وسيلة للحياة و السلامة الشخصية وأخلاقيات الأعمال التجارية. • كيفية تطوير القيادة الشخصية الأخلاقية واليد العاملة التي تعمل إلى حد كبير على أساس المعايير الأخلاقية العالية. • وضع وتنفيذ الحكم شخصية اساسية وحوكمة الشركات بشكل فعال. • تعزيز القانون الحالي من حوكمة الشركات. • خلق الظروف الملائمة لحوكمة الشركات المستدامة. • تطوير ثقافة السلامة الشخصية التي وأخلاقيات العمل هو وسيلة للحياة. نموذج الحكم الحجية والحكم حجية الشخصية، والطموح الشخصية، بطاقة الأداء المتوازن الشخصية، وكيفية تطوير القيادة الشخصية الأخلاقية، وكيفية تطوير السلامة الشخصية، وحوكمة الشركات الاساسية، طموح الشركات، بطاقة تقييم الأداء المتوازن للشركات، حوكمة الشركات، وضع وتنفيذ القانون الخاص لحوكمة الشركات على نحو فعال، وكيفية تطوير مشاركة الموظفين.
إدارة التكاليف بشكل فعال في هذا التدريب التفاعلي للغاية وسوف تتعلم كيفية تحديد مختلف التكاليف المرتبطة عملك، وتحديد كيفية حساب التكاليف وكيفية إدارة التكاليف ذات الصلة للعمل على نحو فعال. • تعلم كيفية تحديد مختلف التكاليف المرتبطة عملك. • تحديد كيفية حساب التكاليف. • تعلم كيفية إدارة التكاليف ذات الصلة للعمل على نحو فعال. تحديد مختلف التكاليف المرتبطة في عملكم • كيفية حساب تكاليف • كيفية إدارة التكاليف
إدارة المبيعات الفعالة  في هذا التدريب التفاعلي للغاية سوف تتعلم التعزيز لأداء المبيعات الخاص بك وتصبح مدير المبيعات أكثر فعالية. • كيفية تطوير مهارات المبيعات الخاص بك. • كيفية تحسين أداء المبيعات الخاص بك. • كيف تصبح مدير المبيعات أكثر فعالية. بيئة المبيعات • إدارة التسويق والمبيعات الفعالة • أفضل الممارسات في مجال مهارات البيع • بناء الفريق • اتخاذ القرارات الإبداعية وتقنيات حل المشكلة .
إدارة التسويق الفعال في هذا التدريب التفاعلي للغاية سوف تتعلم الأساسيات التسويق الناجح وتعلم كيفية تطوير المهارات والتقنيات اللازمة لتصبح المسوق الناجح. • كيفية وضع خطة تسويقية فعالة. • كيفية تطبيق مبادئ وممارسات التسويق بنجاح. • كيفية خلق القيمة للعملاء، ورضا وولاء. دور مهارات التسويق • التسويق والأدوات والتقنيات لتحديد وتقييم وحل المشاكل التسويقية. • خطة التسويق. • طرق مبتكرة لتطبيق مبادئ وممارسات التسويق. • مكونات المزيج التسويقي. • خلق القيمة للعملاء، ورضا وولاء.
التميز في خدمة العملاء في هذا التدريب التفاعلي للغاية، وسوف تقوم بتطويرها المهارات التي تحتاج إليها لتعزيز العلاقات مع العملاء وتأمين ميزة تنافسية من خلال التميز في خدمة العملاء. • زيادة رضا العملاء. • تعرف على عملائك. • زيادة مصداقيتك مع العملاء
  • خدمةالعملاء. •رضا العملاء. • إدارةتوقعات العملاء. •استجابةبفعالية لسلوكيات محددة من العملاء. • خلقولاء العملاء.
إدارة المشاريع الفعالة إدارة المشروع أمر حاسم لنجاح كل مؤسسة. تشير البحوث الصناعة أن 74 ٪ من جميع المشاريع ما يزيد على الميزانية أو في وقت متأخر . و 28 ٪ من هذه المشاريع تفشل تماما. تواجه مديري المشاريع الضغط المستمر لخفض التكاليف ، وتنفيذ المشاريع بسرعة، و تقديم نوعية عالية. دون تخطيط مدروس وتنفيذ و رصد الجهود، و المنظومات تفقد الأعمال لتلك التي تدير المشاريع بشكل فعال . تم تصميم هذا التدريب تفاعلية لمساعدة مديري المشاريع و أعضاء المشروع الذين يحتاجون إلى مهارات وتقنيات إدارة المشاريع لتنفيذ مشاريعهم بنجاح. سيتم تنشيط مديري المشاريع وقادة المشروع من قبل هذه الدورة عملية و تفاعلية لإدارة مشاريعهم و أعضاء المشروع على نحو فعال. • توفير مديري المشاريع ، وقادة المشروع و أعضاء المشروع من ذوي المهارات ذات الصلة لتنفيذ مشاريعهم بنجاح. • توفير لهم الأدوات والتقنيات اللازمة ل إدارة مشاريعهم و أعضاء المشروع على نحو فعال. تحديد نطاق المشروع • فهم الصعوبات الكامنة في إدارة المشاريع • تعريف معالم المشروع • اللاعبون المشروع • دور مدير المشروع • مشروع الميثاق • إدارة المخاطر • مراحل المشروع وهيكل تقسيم دورة الحياة • تخطيط المشاريع • العمل • تقارير المشروع (الاتصالات) • مراقبة تقدم المشروع • إظهار القيادة والتواصل الفعال لتحفيز المشاركين • تتبع تقدم المشروع وتحديد الأهداف الأولية من المغادرين
إدارة الناس وهذا التدريب تزويد المديرين بالمهارات ذات الصلة لتحفيز الموظفين والحصول على أفضل النتائج من شعوبها. سيتم تنشيط هذه الدورة من قبل مديري العملية والتفاعلية التي من شأنها تطوير المهارات الإدارية وموظفيها. تتاح لكل مندوب الفرصة و سيكون لهم تطوير مهاراتهم. وسوف تكون للمندوبين أيضا فرصة للتفكير في فريقهم وكيف يمكن تنفيذ المواد المشمولة في دور إدارتها وخلق مناخ من الثقة والوئام، والعاطفة، والنزاهة والأداء داخل الشركة. دور الإدارة • الحصول على أفضل النتائج من الناس • الهدف وتحديد الأهداف • التغلب على مشاكل التفويض • تحفيز الموظفين والأداء • التواصل لفريق • إعطاء ردود فعل فردي • إدارة الاجتماعات الفعالة • فريق الرصد والسيطرة على الأداء للموظفين • إجراء التقييمات بنجاح • التدريب الناجح.
إدارة الموارد البشريةوإدارة المواهب الفعالة في هذا التدريب التفاعلي للغاية وسوف تتعلم ما هو دور الموارد البشرية كمساهم حيوي لنجاح مؤسستك ووضع استراتيجيات لاجتذاب واستبقاء أفضل المواهب. وسوف أيضا نحلل لامور الموارد البشرية والتعرف على خصائص نظام تعويض فعال لمؤسستك. سوف تتعلم أيضا عن التطوير الوظيفي، والتخطيط للخلافة، واستراتيجيات استبقاء الموظفين، وتطوير الموظفين. دور الموارد البشرية وظيفة HR عملية التوظيف. التعويض • إدارة الأداء •فوائد التنظيمية وتطوير الموظفين
تقييم الأداء الفعال والتحفيز والتقييم في هذا التدريب سوف تتفاعل مع تطوير المهارات تحتاج إلى العمل بفعالية في فريق وتعزيز أداء الفريق والإبداع. • تحقيق أهداف واستراتيجيات المنظمة. • تحسين معنويات الموظفين. • تحسين الأداء. • ثقافة عالية الأداء. • بناء مناخ من الانفتاح والثقة. إدارة الأداء • كيفية صياغة الأهداف / الأهداف ومؤشرات الأداء الرئيسية، والكفاءات، ومعايير الأداء. • الأداء • مهارات إجراء المقابلات التخطيط والتحضير للتقييم. • إجراء تقييم • تحديد احتياجات التدريب والتطوير.
العمل الجماعي الفعال في هذا التدريب سوف تفاعلية على تطوير المهارات تحتاج إلى العمل بفعالية في فريق وتعزيز أداء الفريق والإبداع. اجتماعات فريق • السلوك فعالة ومنتجة • التواصل الفعال وتبادل الأفكار وتبادل الأفكار • حل النزاعات وخلق شراء في لأفكار جديدة • كن زعيم فريق عمل فعال • تطوير أداء الفريق عالية اجتماعات فريق عمل فعال ومثمر • التواصل وتبادل الأفكار والأفكار • فرق الطليعة • كيف تكون تقنيات قائد الفريق • الإبداع • فعالية صنع القرار
كيفية عقد اجتماعات فعالة الاجتماعات مكلفة. هذا التدريب العالي التفاعل سوف يساعدك على تنظيم الاجتماعات الفعالة التي توفر الوقت وزيادة الإنتاجية. سوف نقدم لك الأدوات اللازمة لقياس وتحسين عملية مستمرة الاجتماع. وسنقدم لك أيضا أمثلة من واقع الحياة، والأساليب العملية والتمارين والتقنيات التي يمكن أن تضع للعمل فورا. • إجراء اجتماعات مثمرة وفعالة. • إجراء مناقشات فعالة واتخاذ قرارات فعالة. • تقليل تكلفة الاجتماعات بكثير. أدوات لقياس وتحسين عملية مستمرة للاجتماع. • أمثلة الحياة الواقعية، وأساليب عملية، وتمارين والتقنيات. • تحديد وخلق الاجتماعات الفعالة • إعداد جداول الأعمال • مهارات الناس • المناقشات الفعالة والقرارات.
إدارة الوقت في هذا التدريب التفاعلي للغاية وسوف تتعلم أن تكون موجهة نحو الهدف، وتحديد الأولويات، والجدول الزمني وقتك على نحو أكثر فعالية، والبقاء على المسار الصحيح، بحيث يمكن أن تكون أكثر فعالية وإنتاجية. • كيفية تعيين وتحقيق الأهداف. • كيفية تحديد الأولويات، والجدول الزمني وقتك على نحو أكثر فعالية، والبقاء على المسار الصحيح. • كيفية تحسين التركيز والكفاءة. • كيف يمكنك أن تكون أكثر فعالية وإنتاجية. • كيفية إنشاء وإعادة شحن الطاقة الإيجابية. BSC الشخصية • الأشياء التي تضيع وقتك الشخصي • التعامل مع الانحرافات الذاتية وانقطاع • زيادة الإنتاجية • الحياة الرصيد والعمل
مشكلة حل الإبداعية وصنع القرار في هذه الورشة التفاعلية للغاية سوف تتعلم كيفية استخدام إيجاد الحلول مختلفة للمشاكل و استخدام الأدوات والتقنيات الفعالة لتصنع القرار. سوف تتعلم تحليل المشاكل، وتوليد الحلول الإبداعية، والتي تقرر الحل الأكثر تطابقا يطابق احتياجاتهم. وسوف أيضا تطور مهارات حل المشاكل. • كيفية حل المشاكل بشكل منهجي والبت في الحلول المناسبة لها. • استخدام الأساليب والأدوات لاكتشاف السبب الكامن وراء مشكلة. • استخدام تقنيات التفكير الإبداعي لتوليد الحلول الممكنة للمشاكل. • تقنيات صنع الاستخدام القرار. • إنشاء خطة عمل لتنفيذ الحلول المناسبة لها. إيجاد الحلول للمشكلات وصنع الأدوات والتقنيات القرار. • الأساليب والأدوات لاكتشاف السبب الكامن وراء مشكلة. • تقنيات التفكير الإبداعي لتوليد الحلول الممكنة. • تقنيات صنع القرار. • خطة عمل لتنفيذ الحلول المناسبة لها.
تنمية مهارات الاتصال والتعامل مع الآخرين فعالة .وهذا التدريب تفاعلية يساعدك على تطوير وزراعة التواصل ومهارات التعامل مع الآخرين الخاص من أجل تحقيق النجاح في الممارسات والمشاريع التجارية الخاصة بك. • سوف تقوم بتطوير مهارات العلاقات الشخصية والاتصالات لضمان الوضوح والفهم عند التعامل مع الآخرين، وتعظيم التفاعل لعملك لتحقق أهدافك. • تطوير غرس التواصل ومهارات التعامل مع الآخرين الخاص من أجل تحقيق النجاح في الممارسات والمشاريع التجارية الخاصة بك. عملية الاتصال غير اللفظي • مهارات التواصل واللفظي • • استراتيجيات الاتصالات الشخصية لمساعدتك على تحقيق أهدافك • إدارة الصراع
التخطيط الاستراتيجي الفعال في هذا التدريب التفاعلي للغاية سوف تتعلم كيفية تطوير الشركات الخاصة بك الطموح والأهداف والمقاييس والاستراتيجيات وتنفيذ هذه بفعالية لتصبح منظومة عالية الأداء. • كيفية تطوير طموحك والأهداف والمقاييس في الشركات ، واستراتيجيات فعالة. • كيف تصبح منظومة عالية الأداء. عملية التخطيط الاستراتيجي • الطموح التنظيمية الخاصة بك • تحليل مواطن القوة والضعف • تحديد ميزة تنافسية الخاصة • تنفيذ التخطيط الاستراتيجي
إدارة الأداء بطاقة تقييم الأداء الإنساني في هذا التدريب التفاعلي للغاية وسوف تتعلم كيفية العمل في نتيجة المنحى بطريقة أكثر مع بطاقة الأداء المتوازن • تحسين رضا العملاء ورضا الموظفين • وضع أقصى نمو الشخصية في موظفيك • تحسين أداء الموظفين وتحقيق أقصى قدر من التنمية الشخصية للموظفين من خلال تنمية المواهب الفعالة • تقليل التكاليف والهدر وتعزيز إنتاجية العمل • تحفيز مزيد من الالتزام في العمل • تحقيق أداء اختراق والتمتع عمل أكثر من ذلك. أساسيات ومفاهيم بطاقة الأداء المتوازن للشركات والذاتي • استمرار تحسين الشخصية • محاذاة الشخصية والشركات بطاقة الأداء المتوازن • تطبيق سجل الأداء المتوازن على جميع المستويات المنظومة الفعالة • • إدارة المواهب إدارة التغيير بفعالية
علامات التجارية القيادية الشخصية في هذا التدريب التفاعلي للغاية وسوف تتعلم كيفية بناء علامة تجارية(ماركة) قوية الشخصية القيادية، وتطوير مصداقية، وبناء سمعة راسخة، وتعزيز أداء الشخصية، وضع نفسك على نحو فعال، وكنت وضعت أعلاه منافسيك. تطوير العلامة التجارية الشخصية القوية والشركات • تطوير القيادة الشخصية أصيلة • تعزيز أداء المبيعات الخاص بك • وضع نفسك على نحو فعال. العلامات التجارية الشخصية والشركات، والقيادة الشخصية الأصيلة، وتطوير الرؤية الخاصة بك، وتطوير BSC الشخصية، تنفيذ العلامة التجارية الخاصة بك، وتطوير السلامة الشخصية، والتوفيق بين العلامة التجارية الشخصية الخاصة بك مع العلامة التجارية للشركات الخاصة بك، يصبح مدربا شخصية العلامة التجارية، والتسويق وسائل الاعلام الاجتماعية.
  1. 21. التدريب على القيادة

 

في هذا التدريب التفاعلي للغاية سوف تتعلم كيف تصبح مدرب القيادة الفعالة، وتعزيز فعالية الشخصية وتسليم اعلى الأداء، و: • إنشاء والتوجيه الفعال وبرنامج التدريب في المؤسسة الخاصة بك. • تدريب موظفيك للاستفادة من مواهبهم بشكل فعال. • تطوير مشاركة الموظفين • إنشاء التوازن بين العمل والحياة. • تهيئة الظروف للثقة ومنظومة التعلم الحقيقية. • إحضار حول أفضل تناسب بين الموظف وأهداف المنظمة وتهيئة الظروف دائمة للتوجيه الذاتي، والمشاركة الداخلية والالتزام والتمتع في العمل. نموذج العلامة التجارية الشخصية أصيلة ، إطار التدريب، والعلامة التجارية الكفاءات الأساسية شخصية المدرب، تدريب المهارات، وكيفية تدريب موظفيك، لقاء الطموح.
اصبح مدرب شخصي معتمد يؤكد لدينا التدريب عملية التصديق المعتمد لتعليم والتدريب الشخصية الخاصة بك، واستمرار التطوير المهني والالتزام بأعلى المعايير الأخلاقية. إطار التدريب لدينا سوف يساعدك على إنشاء العلامة التجارية التي تبني صورة موثوق بها لنفسك، وسوف تساعدك على إثراء علاقاتك مع الآخرين، والسيطرة على نفسك، وفتح قدراتك، وتطوير احترام الذات. نموذج معتمد العلامة التجاريةالذاتية، إطار التدريب، والعلامة التجارية الكفاءات الأساسية شخصية المدرب، تدريب المهارات، وكيفية تدريب موظفيك، الوصول الى الطموح.
إدارة التغيير؛ إدارة التغيير التنظيمي بفعالية عالية الأداء في هذا التدريب التفاعلي الغاية سوف تتعلم كيفية إنشاء وإدامة ثقافة فعالة عالية الأداء المبنية على قيادتنا الفعالة في جميع أنحاء العالم، وعلى نهج أيد مدرسة هارفارد للأعمال منهجية إدارةطرق التغيير الشامل. تطوير القيادة الأخلاقية، وإعادة تحديد استراتيجية الشركة الخاصة بك / الطموح، وتطوير ثقافة الأعمال الأخلاقية وتعزيز حوكمة الشركات. أنت أيضا سوف تتعلم كيفية تعزز إنتاجية القوى العاملة لتلبية المعايير العالمية. لدينا نظام إدارة التغيير ينشط ويحفز الموظفين المشاركة والالتزام والنزاهة، والعاطفة داخل المنظومة. أنهم يعملون أكثر ذكاء والتركيز على الأنشطة التي تخلق قيمة للعملاء. الفهم المشترك عن ما هي الثقافة، ما هو الواقع الحالي للثقافة شركتك، ما يجب أن تتغير وكيفية تغييرها بشكل فعال. • كيف سيتم دعم المديرين التنفيذيين تغيير العمل أو استراتيجية بنجاح، مع طرق جديدة للعمل والتدريب والثقافة التنظيمية. • كيفية تنفيذ وإدارة التغيير التنظيمي على نحو فعال، وما هي الطرق العمل الجديدة المطلوبة. • تعليم وتغير الممارسة القيادية والمهارات الشخصية التي تجعل من السهل لتشجيع شراء في تغيير في جميع أنحاء المنظمة.
تعزيز مشاركة الموظفين وإنتاجية القوى العاملة في هذا التدريب التفاعلي للغاية وسوف تتعلم كيفية إنشاء الصلة المثيلة بين الأهداف الشخصية والشركات • كيفية زيادة استبقاء الموظفين • كيفية تحسين الأداء الفردي والشركات • كيفية خلق والحفاظ على ثقافة فعالة عالية الأداء. وهذا يؤدي إلى زيادة مشاركة الموظفين والاحتفاظ بهم وتعزيز إنتاجية القوى العاملة، بناء على العمالراضين. بطاقة التقييم للاداء الشاملة، سجل النتائج المتوازن الشخصية، وسجل النتائج المتوازن للشركات، والتوفيق بين بطاقة الأداء الأفراد والشركات، وربط ذلك مع إدارة المواهب الفعالة.
تسويق. وسائل الاعلام الاجتماعية                               تسويق وسائل الاعلام الاجتماعية هي الآن واحدة من أهم قنوات التسويق الرقمي. وهذا التدريب تفاعلي تساعدك على كيفية تخطيط وإدارة اتصالاتك والتسويق من خلال الشبكات الاجتماعية المؤثرة بما في ذلك الفيسبوك وتويتر و LinkedIn و Google الناشئة بسرعة و. سوف تحصل التقنيات والأدوات اللازمة لتسخير الفرص التي توفرها أفضل الممارسات وسائل الاعلام الاجتماعية التسويق والعلاقات العامة على شبكة الإنترنت. سوف تتعلم كيفية توليد مزيد من الاتصالات، وبناء العلاقات مع العملاء وتعزيز الأرباح الخاصة بك. • كسب المزيد من الاهتمام من خلال شبكات وسائل الإعلام الاجتماعية. • تخطيط وإدارة اتصالاتك والتسويق من خلال الشبكات الاجتماعية. • كيفية استخدام وسائل الاعلام الاجتماعية التسويق لزيادة حركة المرور الخاصة بك على الإنترنت، وبناء عملك والعلامة التجارية للشركات تطوير الشخصية. العلامة التجارية الشخصية • • العلامات التجارية للشركات تقنيات وأدوات وسائل الإعلام الاجتماعية • الشبكات الاجتماعية بما في ذلك الفيسبوك وتويتر و LinkedIn و Google • بناء عملك مع وسائل الاعلام الاجتماعية • دراسات حالة من الشركات التي تستخدم وسائل الاعلام الاجتماعية على نحو فعال لبناء المجتمعات العملاء وإدارة العلامة التجارية على الانترنت.
العلامات التجارية للشركات العلامة التجارية هي أكثر أهمية من التسويق والمبيعات. وهذا التدريب تفاعلي يساعدك على كيفية خلق هوية العلامة التجارية للشركات القوية، وأصيلة، وتنسى أن يبني صورة موثوق بها الشركة. سوف تتعلم أيضا كيفية بناء المصداقية وسمعة الشركات القوية • وضع شركتك أعلا منافسيك • موقف الشركة بشكل فعال • بناء سمعة قوية، ووضع صورة فعالة لشركتك. بناء وتنفيذ العلامة التجارية للشركات مميزة، ومقنعة. • نموذج العلامات التجارية للشركات • طموح الشركات • العلامة التجارية للشركات • BSC الشركات • بناء عملك مع وسائل الاعلام الاجتماعية.
تنفيذ وإدارة إدارة الجودة الشاملة بنجاح؛ عملية التحسين المستمر وهذا التدريب تفاعلي يساعدك على كيفية استخدام •الأدوات والتقنيات في سياق إدارة الجودة الشاملة. • تطوير مهارات الاتصال الشخصية الخاصة بك وتطبيقها على جميع جوانب عملك. • العمل بفعالية كفريق واحد وكيفية تدريب فرق بنجاح. • تحسين التوجه العملاء من منظمتكم. • تنفيذ عمليات التحسين بطريقة متعددة التخصصات ومنظم من أجل حل المشاكل التنظيمية بطريقة منهجية. • تنظيم تنفيذ إدارة الجودة الشاملة بنجاح. • التعامل مع مقاومة التغيير. تعريف إدارة الجودة الشاملة • مبادئ إدارة الجودة الشاملة • التركيز على العملاء • التقنيات المستخدمة في إدارة الجودة الشاملة؛ التواصل بين الأشخاص، العمل الجماعي، وتحسين عملية، المقارنة المعيارية، السبب والنتيجة، والقياس، تكلفة الجودة • تنفيذ إدارة الجودة الشاملة على نحو فعال؛ مبادئ في القيادة والالتزام والمشاركة، الثقافة التنظيمية، إدارة التغيير • تنظيم إدارة الجودة الشاملة
تنفيذ وإدارة ستة سيغما العجاف بنجاح في هذا التدريب التفاعلي للغاية وسوف تقوم بتطوير المهارات التي تحتاج إليها لتخلص من النفايات ومعالجة الشواغل الأساسية من الصناعات التحويلية والخدمات بطريقة أكثر استدامة ومنسجمة. وسوف تكون قادراًعلى تصميم وتنفيذ ونشر العملاء ووالقوة العاملة لديك تركز المبادرات ستة سيغما في المؤسسة الخاصة بك. • سوف تكون أنت قادرا على إدارة المشروع ستة سيغما بنجاح. • تعلم تقنيات لتهيئة الظروف الملائمة لتنظيم التعلم الحقيقي وثقافة عالية الأداء. ستة سيغما المفاهيم والفلسفة • المقاييس ستة سيغما • نشر ستة سيغما • أدوات وتقنيات ستة سيغما • برامج إصدار الشهادات ستة سيغما.
ستة سيغما الحزام الأخضر، الحزام الأسود، وماجستير الحزام الأسود شهادة الإنسان هذا التدريب لدينا فريد من نوعه يسهل الشركات في الحد من التفاوت والقضاء على النفايات بطريقة مستدامة استنادا TPS-منهجية ستة سيغما. نعرض لكم كيفية تنفيذ TPS-ستة سيغما وعملية خفض التباين في كل ما تفعله. عن طريق الحد من التباين، يمكن أن تقلل التكاليف إلى حد كبيرمن منظمتكم ، وتحسين دورة عدد المرات، والقضاء على شكاوى العملاء، وتحسين الخط بشكل كبير للشركات الخاصة بك. وهذا برنامج قوي تزويد المشاركين ثبت TPS-العجاف أدوات وتقنيات ستة سيغما، بالإضافة إلى الخبرة العملية لايصال المنظمة تجاه الوضع “الطراز العالمي”. دمج العجاف وتقنيات ستة سيغما عملية إدارة والمفاهيم باستخدام DMAIC (تعريف القياس، تحليل، تحسين-التحكم) منهجية – دمج ستة سيغما وستة سيغما البشرية باستخدام بطاقة الأداء تحسين عمل منهجية الاستراتيجية إجمالي الأداء – تحليل عملية وأدوات الإدارة – فهم إدارة ستة سيغما – تطوير القدرة على حل مشكلة باستخدام النظار ومنهجية DMAIC – فهم القيمة الصحيحة، رسم، وخلق QFD الطاقة، كايزن، بالإضافة إلى أكثر من ذلك بكثير
تطوير القيادة الريادية الإناث لتصبح ناجحة باعتبارها امراة أنه من المهم أن تكون العلامة التجارية الخاصة بك وتصبح الرئيسة التنفيذية لحياتك. عن طريق هذه الورشة التفاعلية والعملية وسوف نقدم لكم صيغة اختراق المتقدمة وخطة جديدة لبناء وتنفيذ وصيانة وزراعة أصيلة للإناث العلامة التجارية القيادية الريادية االاساسية والمتميزة والغير منسية، الذي يشكل مفتاح النجاح الدائم للشخصية . سوف تتعلمين كيفية بناء العلامة التجارية الريادية القيادة للشخصية القوية، ووضع مصداقية، وبناء سمعة راسخة، وتعزيز أداء الشخصية، ضع نفسك على نحو فعال، وكنت وضعت أعلاه منافسيك. العلامة التجارية الشخصية، القيادة شخصية أصيلة، وتطوير الرؤية الخاصة بك، وتطوير BSC الشخصية، تنفيذ العلامة التجارية الخاصة بك، وتطوير السلامة الشخصية، والتوفيق بين العلامة التجارية الشخصية الخاصة بك مع العلامة التجارية للشركات الخاصة بك، يصبح مدربا شخصية العلامة التجارية، والتسويق وسائل الاعلام الاجتماعية.

Our Executive Programs

Our Executive Programs:

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Outcomes When Implementing

TRAINING CALENDAR 2015

Our unique, practical and highly interactive in-company training programmes can be delivered at your office or at a location chosen by you and on dates of your choice. The courses will be tailored for your organization and can be 1-day, 2-days, 3-days, 4-days or 5-days. All participants will receive a certificate of attendance from the Business School of the Americas in Florida, USA. The fees of our in-company courses depend on the total volume of training you book and on the number of delegates per course. High quality training needs high quality trainers. Our trainers are highly skilled passionate management experts and bestselling authors, with at least 20 years of experience in this field, with at least an MBA or PhD degree from leading accredited universities in USA and Europe.

COURSE DESCRIPTION PER TRAINING
TRAINING LEARNING OBJECTIVES TOPICS COVERED IN THIS TRAINING
  1. Developing executive leadership
This highly interactive training will help you develop and cultivate your leadership skills and overcome weaknesses. You’ll build trust, inspire commitment, conquer challenges, and persuade others to commit to your ideas, inspire top performance from your team, avoid missteps on your way up and become an authentic and visionary leader. Build an executive leadership style that creates trust, sets a clear vision and guides your entire team toward greater performance and profit. Gain insights into the key executive leadership skills and techniques you need to create a winning strategy. Exploring the fundamental concepts of executive leadership • The model of effective executive leadership • Identifying the executive leadership requirements for the 21st century • Defining your Executive Leadership Development Plan • How to align your personal vision with your organizational vision • Developing your leadership style to gain commitment from your employees •                Matching your leadership style to your employees’ developmental needs, etc.
  1. Leadership skills for managers and supervisors
In this highly interactive training supervisors will develop their leadership skills to keep up with evolving management roles and responsibilities. Develop personal effectiveness and empowering your employees. •       Become an effective coach •   Develop interpersonal skills that help you develop teamwork and enhance team performance. •              Become more effective at influencing others. • Accomplish goals. • Hold performance discussions that result in changed behavior and enhanced productivity. How to develop personal effectiveness • How to empower your employees • How to build credibility and trust • Develop effective coaching skills • Decision-making tools for effective leadership • How to apply problem solving techniques to solve actual problems • How to develop team building.
  1. How to enhance the performance and continuity of family businesses
How to manage family businesses effectively in a professional and result oriented way. • How to enhance the competitiveness of family businesses in a sustainable way by putting employees first, customers second and shareholders third. • How to create a climate of trust, harmony, peace, love, passion, integrity and performance within family companies. •               How to transfer leadership of a family business from one generation to the next effectively.

  • How to empower the next generation effectively to carry things forward successfully. • How to draft a successful family charter which sets out the family’s vision, mission, core values, and ethics and align this with the family business’s vision, mission, core values, and corporate governance code of ethics.
Create a climate of trust, harmony, peace, passion, integrity and performance within family companies. • Transfer of leadership of a family business from one generation to the next effectively. • Prevent a crisis of succession. • Empower the next generation effectively to carry things forward successfully.

  • Draft a successful family charter which sets out the family’s vision, mission, core values, and ethics and align this with the family business’s vision, mission, core values, and corporate governance code of ethics.• Develop entrepreneurial leadership skills.
  • Develop an ethical business culture and strengthen corporate governance. • Managing conflicts effectively. • Aligning the family corporate goals with the goals of the siblings.
  1. Authentic governance; Sustainable corporate governance  
How to create conditions for sustainable corporate governance. • How to create a high performance culture in which personal integrity and business ethics are a way of life.• How to develop ethical personal leadership and a highly engaged workforce based on high ethical standards. • Developing and implementing authentic personal governance and corporate governance effectively. • Strengthening your current Code of Corporate Governance.

  • Creating conditions for sustainable corporate governance.
  • Developing a culture in which personal integrity and business ethics is a way of life.
Authentic Governance Model, Authentic Personal Governance, Personal Ambition, Personal Balanced Scorecard, How to develop ethical personal leadership, How to develop personal integrity, Authentic Corporate Governance, Corporate Ambition, Corporate Balanced Scorecard, Corporate Governance, Develop and implement your Code of Corporate Governance effectively, How to develop employee engagement.
  1. Managing your costs effectively
In this highly interactive training you will learn how to identify the various costs associated with your work, determine how to calculate costs and how to manage costs related to your work effectively. • Learn how to identify the various costs associated with your work. • Determine how to calculate costs. • Learn how to manage costs related to your work effectively. Identifying the various costs associated with your work • How to calculate costs • How to manage costs
  1. Effective sales management
In this highly interactive training you will learn to enhance your sales performance and become a more effective sales manager. • How to develop your sales skills. • How to enhance your sales performance. • How to become a more effective sales manager. Sales environment • Effective sales management

  • Best practices in sales skills • Team-building
  • Creative decision-making and problem solving techniques
  1. Effective marketing management
In this highly interactive training you will learn the fundamentals behind successful marketing and learn how to develop the skills and techniques necessary to become a successful marketer. • How to develop an effective marketing plan. • How to apply marketing principles and practices successfully. • How to create customer value, satisfaction and loyalty. The role of marketing • Marketing skills, tools and techniques to identify, evaluate and solve marketing problems. • Marketing plan. • Creative ways to apply marketing principles and practices. • Components of the marketing mix. • Creating customer value, satisfaction and loyalty.
  1. Customer service excellence
In this highly interactive training, you will develop the skills you need to enhance customer relationships and secure competitive advantage through customer service excellence. • Increase customer satisfaction. • Know your customers.

  • Increase your credibility with customers
  • Customer service. • Customer satisfaction. • Managing customer expectations. • Responding effectively to specific customer behaviors. • Creating customer loyalty.
  1. Effective Project Management
Project management is critical to the success of every organization. Industry research indicates that 74% of all projects are over budget or are late. And 28% of these projects fail altogether. Project managers face constant pressure to cut costs, implement projects quickly, and deliver high quality. Without thoughtful planning, execution and monitoring of efforts, organizations will lose business to those that effectively manage their projects. This highly interactive training is designed to help project managers and project members who need project management skills and techniques to execute their projects successfully. Project managers and project leaders will be energized by this practical and interactive course to manage their projects and their project members effectively. • Provide project managers, project leaders and project members with the relevant skills to execute their projects successfully. • Provide them tools and techniques to manage their projects and their project members effectively. Defining project scope •     Understanding the difficulties inherent in project management • Defining project parameters • Project Players • Project Manager’s Role • Project Charter • Risk management • Project Phases and Life Cycle • Project Planning •                Work Breakdown Structure • Project Reporting (Communications) • Monitoring the project’s progress • Demonstrating leadership and communicating effectively to motivate those involved • Tracking the project’s progress and identifying departures from initial goals
10. People management This training will provide managers with the relevant skills to motivate staff and get the best out of their people. Managers will be energized by this practical and interactive course that will develop their people management skills. Each delegate will have the chance to develop their skills. Delegates will also have the opportunity to reflect on their team and how they can implement the material covered in their management role and create a climate of trust, harmony, passion, integrity and performance within the company. The Management Role •    Getting the Best Out of People • Goal and Objective Setting• Overcoming Delegation Problems • Staff Motivating and Performance • Communicating to the Team •                Giving Individual Feedback • Managing Effective Team Meetings • Monitoring and Controlling Staff Performance • Conducting Appraisals Successfully

  • Successful Coaching.
11. Human resource management & effective talent management In this highly interactive training you will learn what HR’s role is as a vital contributor to your organization’s success and develop strategies to attract and retain top talent. You will also analyze HR issues and learn about the characteristics of an effective compensation system for your organization. You will also learn about career development, succession planning, employee retention strategies, and employee development. Role of HR • HR Function • Employment Process • Compensation • Performance Management • Benefits • Organizational and Employee Development
12. Effective performance appraisal and evaluation In this highly interactive training you will develop the skills you need to work effectively in a team and enhance team performance and creativity. • Achievement of organization goals and strategies. • Improved staff morale. • Performance improvement. • High performance culture. • Build a climate of openness and trust. Performance management • How to formulate goals/objectives, key performance indicators, competencies, and performance standards. • Performance interviewing skills • Planning and preparing for the appraisal. • Conducting the appraisal • Identifying training and development needs.
13. Effective teamwork In this highly interactive training you will develop the skills you need to work effectively in a team and enhance team performance and creativity. • Conduct effective and productive team meetings • Communicate effectively and share thoughts and share ideas • Resolve conflicts and create buy in for new ideas • Be an effective team leader • Develop a high team performance Effective and productive team meetings • Communicating and sharing thoughts & ideas • Leading teams • How to be an effective Team Leader • Creativity Techniques • Decision Making
14. How to conduct effective meetings Meetings are expensive. This highly interactive will help you organize effective meetings that save time and increase productivity. We’ll provide you tools to measure and continuously improve your meeting process. We will also give you real-life examples, practical methods, exercises and techniques you can put to work immediately. • Conduct productive and effective meetings. •               Have effective discussions and make effective decisions. • Reduce much meetings cost. Tools to measure and continuously improve your meeting process. • Real-life examples, practical methods, exercises and techniques.• Defining and creating effective meetings • Preparing agendas

  • People skills • Effective discussions and decisions.
15. Time management In this highly interactive training you will learn to be goal oriented, set priorities, schedule your time more effectively, and stay on track, so that you can be more effective and productive. • How to set and accomplish goals. • How to set priorities, schedule your time more effectively, and stay on track. • How to improve concentration and efficiency. •                How you can be more effective and productive. • How to create and recharge positive energy. Personal BSC • Personal time-wasters • Dealing with self-distractions and interruptions • Increasing productivity • Balance life and work
16. Creative problem solving & decision making In this highly interactive workshop you will learn how to use various creative problem solving and decision making tools and techniques effectively. You will learn to analyze problems, generate creative solutions, and decide which solution most closely matches their needs. You will also develop problem solving skills.• How to systematically solve problems and decide on appropriate solutions. • Use methods and tools to discover the underlying cause of a problem. •             Use creative thinking techniques to generate possible solutions to problems. • Use decision making techniques. • Create an action plan to implement appropriate solutions. Creative problem solving and decision making tools and techniques. • Methods and tools to discover the underlying cause of a problem. • Creative thinking techniques to generate possible solutions. • Decision making techniques. • Action plan to implement appropriate solutions.
17. Developing effective communication and interpersonal skills This highly interactive training will help you develop and cultivate your communication and interpersonal skills in order to achieve success in your business practice and projects. • You will develop your interpersonal and communication skills to ensure clarity and understanding when dealing with others and maximize your business interactions to achieve your goals. • Develop and cultivate your communication and interpersonal skills in order to achieve success in your business practice and projects. Communication process • Nonverbal and Verbal Skills • Interpersonal communication • Communication Strategies to Help You Achieve Your Goals • Managing Conflict
18. Effective strategic planning In this highly interactive training you will learn how to develop your corporate ambition, objectives, metrics and strategies and implement these effectively to become a high-performance organization. • How to develop your corporate ambition, objectives, metrics, and strategies effectively. • How to become a high-performance organization. Strategic planning process • Your organizational ambition • SWOT analysis • Defining your competitive advantage • Strategic planning execution
19. Performance management; Human Performance Scorecard In this highly interactive training you will learn how to work in a more result oriented way with the Balanced Scorecard • Improve customer satisfaction and employee satisfaction • Develop maximum personal growth in your employees   • Improved employee performance and bring about the maximum personal development of employees through effective talent development • Reduce costs and waste, and enhance labour productivity• Stimulate greater commitment at work • Achieve breakthrough performance and enjoy work more. Fundamentals and Concepts of the Corporate Balanced Scorecard and Personal Balanced Scorecard • Continuous personal improvement • Aligning Personal and Corporate Balanced Scorecard • Rollout of the Balanced Scorecard on all organizational levels • Effective Talent Management •Managing Change effectively
20. Personal leadership branding In this highly interactive training you will learn how to build a powerful personal leadership brand, develop credibility, build a solid reputation, enhance your personal performance, position yourself effectively, and put you above your competitors. • Implementing a powerful personal & corporate brand • Developing authentic personal leadership • Enhancing your sales performance • Positioning yourself effectively. Personal & corporate branding, authentic personal leadership, develop your vision, develop your personal BSC, implement your brand, develop personal integrity, aligning your personal brand with your corporate brand, become a personal brand coach, social media marketing.
21. Leadership coaching In this highly interactive training you will learn how to become an effective leadership coach, enhance your personal effectiveness and deliver peak performance, and: • Establish an effective mentoring and coaching programme in your organization. • Coach your employees to utilize their talents effectively. • Develop employee engagement • Create work-life balance. • Create conditions for trust and a real learning organization. • Bring about the best fit between employee’s and organization’s objectives and create lasting conditions for self-guidance, inner involvement, commitment and enjoyment at work. Authentic personal branding model, coaching framework, personal brand coach core competences, coaching skills, how to coach your employees, ambition meeting.
22. Become a certified personal coach Our coaching certification process confirms your authentic personal coaching education, continuing professional development and commitment to the highest ethical standards. Our coaching framework will help you to create a brand that builds a trusted image of yourself and will help you enrich your relationships with others, master yourself, unlock your potential, and develop self-esteem. Authentic personal coaching model, coaching framework, personal brand coach core competences, coaching skills, how to coach your employees, ambition meeting.
23. Change management; managing high performance organizational change effectively   In this highly interactive training you will learn how to create and sustain an effective high performance culture based on our effective leadership and a worldwide and Harvard Business School endorsed holistic change management methodology. Developing ethical leadership, redefining your corporate strategy/ambition, developing an ethical business culture and strengthen corporate governance.You also will learn how to enhance workforce productivity to meet world class standards. Our change management system energizes employees and stimulates engagement, commitment, integrity, and passion within the organization. They work smarter and focus on activities that create value for clients. A shared understanding of what is culture, what is the current reality of your company culture, what must be changed and how to be changed effectively. • How will executives support the business change or strategy successfully, with new ways of working and organizational culture training. • How to implement and manage organizational change effectively, and what new ways of working are needed. • Teach and practice change leadership and personal skills that make it easier to foster buy-in to change across the organization.
24. Enhancing employee engagement and workforce productivity In this highly interactive training you will learn how to create an optimal fit between personal and corporate objectives • How to increase employee retention • How to improve individual & corporate performance • How to create and sustain an effective high performance culture. This will result in increased employee engagement and retention and enhanced workforce productivity, based on satisfied workers. Total Performance Scorecard, personal balanced scorecard, corporate balanced scorecard, aligning personal and corporate scorecard, linking this with effective talent management.
25. Social media marketing                                     Social media marketing is now one of the most important of the digital marketing channels. This highly interactive training will help you how to plan and manage your communications and marketing through the rapidly emerging and influential social networks including Facebook, Twitter, LinkedIn and Google. You will get techniques and tools to harness the opportunities provided by best practice social media marketing and online PR. You will learn how to generate more connections, build relationships with customers and enhance your profits. • Gaining more attention through social media networks. • Plan and manage your communications and marketing through social networks. • How to use social media marketing to increase your online traffic, build your business and develop your personal corporate brand. Personal branding • Corporate branding • Social media techniques and tools • Social networks including Facebook, Twitter, LinkedIn and Google

  • Build your business with social media • Case studies of businesses that are using social media effectively to build customer communities and manage their online brand.
26. Corporate branding Branding is more important than marketing and sales. This highly interactive training will help you how to create a powerful, authentic, and memorable corporate brand identity that builds a trusted image of your company. You will also learn how to build credibility and a solid corporate reputation • put your company above your competitors • position your company effectively • build a strong reputation, develop an effective image of your company. Building and implementing a distinctive, and compelling corporate brand.• Corporate branding model •  Corporate ambition • Corporate brand • Corporate BSC • Building your business with social media.
27. Implementing and managing Total Quality Management successfully; continuous process improvement This highly interactive training will help you how to • use the tools and techniques in the context of Total Quality Management. • develop your interpersonal communication skills and apply them to all aspects of your work. • effectively work as a team and how to coach teams successfully. • improve the customer orientation of your organization. •   execute improvement processes in a multidisciplinary and structured manner in order to solve organizational problems in a systematic way.• successfully organize the implementation of TQM. • deal with resistance to change. Defining Total Quality Management • Principles of Total Quality Management • Customer focus • Techniques used in Total Quality Management; Interpersonal communication, Teamwork, Process improvement, Benchmarking, Cause and effect, Measurement, Cost of quality • Implementing Total Quality Management effectively; Principles into Leadership, Commitment and involvement, Organizational culture, Change management • Organization of Total Quality Management
28. Implementing and managing Lean Six Sigma successfully In this highly interactive training you will develop the skills you need to eliminate waste and for addressing the primary concerns of manufacturing and service in a more sustainable and humanized way. You will be able to design, implement, and deploy customer and human focused Lean Six Sigma initiatives in your organization. • You will be able to manage your Lean Six Sigma project successfully. • Learn techniques to create conditions for a real learning organization and a high performance culture. Lean Six Sigma concepts and philosophy • Lean Six Sigma metrics • Lean Six Sigma deployment

  • Lean Six Sigma tools and techniques • Lean Six Sigma certification programs.
29. Human Lean Six Sigma Green Belt, Black Belt and Master Black Belt Certification This training facilitates corporations in reducing variation and eliminating waste in a sustainable way based on our unique TPS-Lean Six Sigma Methodology. We show you how to implement TPS-Lean Six Sigma and reduce process variation in everything you do. By reducing variation, your organization can significantly reduce cost, improve cycle times, eliminate customer complaints, and drastically improve your corporate bottom line. This powerful program will provide participants with the proven TPS-Lean Six Sigma tools and techniques, plus practical experience to catapult their organization toward “World Class” status. Integration of Lean and Six Sigma Process Management Techniques and concepts using the DMAIC (Define-Measure-Analyze-Improve-Control) methodology – Integration of Lean Six Sigma and Human Lean Six Sigma using the Total Performance Scorecard Methodology -Strategic Process Improvement – Process Analysis and Management Tools – Understand Six Sigma Management – Develop the ability to solve a problem using the Lean Principals & DMAIC methodology – Understanding Value Stream, Charting, creating QFD, DOE, Kaizen, plus much more
30. Developing female entrepreneurial leadership To become successful as a women it’s important to be your own brand and to become the CEO of your life. By way of this interactive and practical workshop we will offer you an advanced breakthrough formula and a new blueprint to build, implement, maintain, and cultivate an authentic, distinctive, and memorable authentic female entrepreneurial leadership brand, which forms the key to enduring personal success. You will learn how to build a powerful personal entrepreneurial leadership brand, develop credibility, build a solid reputation, enhance your personal performance, position yourself effectively, and put you above your competitors. Personal branding, authentic personal leadership, develop your vision, develop your personal BSC, implement your brand, develop personal integrity, aligning your personal brand with your corporate brand, become a personal brand coach, social media marketing.

Please fill out the registration form below.

Innovation University of Silicon Valley

12 S. First St. Suite 203, San Jose, CA 95113, USA

TTel: +1-786-537-7580 | info@iusv.university | http://www.iusv.university

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Human Performance Scorecard

A New Humanized Balanced Scorecard Blueprint for Creating High Performance Companies in a Sustainable Way

Learn How to Strengthen the Traditional Balanced Scorecard with the Personal Balanced Scorecard and Total Performance Scorecard to Enhance Personal Performance, Organizational performance and Employee Engagement.

Learn Why Traditional Balanced Scorecard Implementations Fail and Lack Sustainability

BANNER 7We bring you a ground breaking workshop with Dr. Rampersad that is traveling the world to provide an implementable solution for bringing together personal and organizational objectives. Whatever an organization’s objectives are, it depends wholly on its people to implement and define the quality and sincerity of its vision, mission and values. If those are not aligned, implementation will fail, productivity and performance will not reach target, and many improvement plans will be short term and cosmetic.

In this workshop, he explains how anyone can apply principles of motivational alignment and individualistic scorecard techniques to engineer an organization for increased staff engagement, continuous learning and improved individual and overall performance.

tps-book-usDr. Rampersad has developed a sustainable Human Performance Scorecard method which he published in his bestselling book ”Total Performance Scorecard; Redefining Management to Achieve Performance with Integrity” , with a Foreword by Professor Dorothy Leonard from Harvard Business School (Butterworth-Heinemann Business Books, Elsevier Science, Massachusetts, May 2003).

ENDORSEMENTS FOR THIS BOOK:

“Hubert Rampersad takes the balanced scorecard and other management ideas and puts them in a framework of personal integrity. By unifying organizational change strategies with individual ethics he has written an outstanding synthesis, which is addressed to the corporate challenges of managing in the 21st century.”—Paul Bracken, Professor of Management, Yale School of Management

“Hubert Rampersad’s Total Performance Scorecard is management technology for the enlightened age. Rampersad beautifully explains how anyone can apply principles of motivational alignment and individualistic scorecard techniques to engineer an organization for continuous learning.”—Dr. James O’Toole, Massachusetts Institute of Technology

Total Performance Scorecard is a thorough, systematic, and integrated approach to individual and organization success. It synthesizes and extends personal, leadership, and organization theories of change and success. It offers managers tools to do a complete physical for their organization and it offers individuals an encyclopedia of knowledge about personal success.” —Dave Ulrich, Professor of Business, University of Michigan.

“For organizational leaders looking to achieve outstanding results through the Balanced Scorecard, this book by Dr. Hubert Rampersad is essential reading. Through his exceptional framework of the Total Performance Scorecard (TPS), Dr. Rampersad takes the ideas of the Balanced Scorecard to even greater heights. His system creates a completely new vision for bringing individual, team and organizational performance to higher levels, through a comprehensive set of tools that can easily be applied to a broad range of organizational systems. The TPS goes beyond individual behavior to the more challenging goal of measuring and then changing organizational processes that limit and even impede individual performance. In this sense, it goes to the heart of a learning organization in which measuring systems facilitate the personal development of employees.

Peter Senge broke the mindset barrier and showed how systems thinking and system change are essential to support individual development. The strength of TPS, however, is that it measures personal development in the context of organizational development. This highly interactive process creates the foundation for dynamic change where everyone can benefit from constant learning and improvement. Dr. Rampersad’s brilliance lies in bringing Peter Senge’s ideas of system symbiosis into alignment with ideas of personal ambition, vision and mission. When leaders can accurately measure true performance – low, average or outstanding – it is possible for the ideal to become a reality. ”.–George A. Kohlrieser, Professor of Leadership & Organizational Behavior IMD, Switzerland

“The United States Air Force is trying to become more accountable for performance using the Balanced Scorecard method, but I like the way Dr. Hubert Rampersad has tied the BSC to a Personal Balanced Scorecard. It’s almost like Kaplan & Norton meet Stephen Covey”- Bob Marx, United States Air Force

Successful companies are High Performance Systems, something that is true today even more than ever. A condition to make these levels of High Performance possible is the alignment of personal and organizational targets and interests, irrespective of company levels or sectors. The Total Performance Scorecard (TPS) is a new management instrument that introduces this alignment and creates value based, ethical acting on a sustainable foundation. Dr. Hubert Rampersad has achieved a large and very important jump forward with the presentation of this concept”. Professor Dr. Kuno Rechkemmer, Director DaimlerChrysler, Germany

——————————————————————

Total Performance Scorecard (TPS) is a humanized Balanced Scorecard method that has been implemented successfully in many companies all over the world. This is an “inside out” approach that uses the essence of individual identity as a starting point to achieve sustainable organizational change and allow personal and corporate ambitions to be perfectly aligned. With TPS you will create an atmosphere of open communication and free of fear, where compromise, loyalty and smart work are part of the organization and where your employees will work motivated towards personal and corporate success. This executive workshop is about how to use TPS as a tool to assure that your company meets world class standards and to support those who wish to combine profitability with social investment to guarantee their businesses’ sustainable success.

Remember this: You will not make your customers happy if your employees are not happy and you will not make the shareholders happy if your customers are not happy. A study by Harvard Business School found that companies that focus more on employees, show four times the growth rate and eight times the employment growth of those companies that only focused on increasing the wealth of their shareholders.

We trust you will join us in this World-Class event, and become empowered to manage the challenges facing 21st Century organizations.

pbsc bookThis training is based on Dr. Rampersad’s bestselling books ”Total Performance Scorecard; Redefining Management to Achieve Performance with Integrity and “Personal Balanced Scorecard: The Way to Individual Happiness, Personal Integrity, and Organizational Effectiveness“, which have been published in many languages.

Who will benefit from this event?

  • Corporate CEO’s, Presidents, VPs of both the private and public sectors
  • All levels of functional management responsible for organizational strategy, performance and effectiveness as well as strategic competitive advantage
  • Project Managers and change agents
  • Management consultants and coaches
  • Human Resource Executives
  • EmployeesBy the end of this workshop you will know how to:

Our guarantee to you :

  • Implement the Human Performance Scorecard effectively
  • Work in a more result oriented way with the Balanced Scorecard
  • Change your organization effectively and generate sustained team learning
  • Improve customer satisfaction and employee satisfaction
  • Develop teamwork and change the organizational culture in a holistic way
  • Increase personal effectiveness and higher employee engagement
  • Spur maximum personal growth in your employees
  • Improved employee performance and bring about the maximum personal development of employees through effective talent development
  • Increased personal responsibility and improved personal integrity
  • Reduce costs and waste, and enhance labour productivity
  • Stimulate greater enjoyment and commitment at work
  • work smarter, achieve breakthrough performance and enjoy work more

SCHEDULE: 

  • Fundamentals and Concepts of the Corporate Balanced Scorecard, Total Performance Scorecard and Personal Balanced Scorecard
  • Continuous personal improvement based on the Personal Balanced Scorecard
  • Coporate Balanced Scorecard
  • Aligning Personal and Corporate Balanced Scorecard
  • Rollout of the Balanced Scorecard on all organizational levels
  • Effective Talent Management
  • Managing Change effectively
  • Closing

 Program components:

  • How to win competition?
  • How to stay on the winning edge?
  • What is the secret of sustainable growth and success?
  • Personal leadership development based on the Personal Balanced Scorecard
  • How to create an atmosphere of trust, commitment, teamwork, creativity, and learning
  • Personal effectiveness and employee engagement
  • Working smarter and result oriented
  • Employee performance and effective talent management
  • Personal responsibility and personal integrity
  • Enjoyment and inner involvement (commitment) at work

You have an opportunity to learn about new management concepts from a leading international business expert. He will discuss best practices of global companies and how to be successful under economic uncertainty and growing competition.

You will learn how your company can enhance workforce productivity to meet world class standards, based on satisfied workers. Satisfied workers:

  • Are more productive.
  • Have fewer avoidable absences.
  • Are less likely to quit.
  • Are more committed.
  • Increase customer satisfaction, because they:
  1. provide better customer service.
  2. are more friendly, pro-active and responsive.
  3. are less likely to turnover, which helps build long-term customer relationships.

????????????????????????????????????????Dr. Rampersad’s performance management system energizes employees and stimulates engagement, commitment, and passion within the organization. In this way they work smarter and focus on activities that create value for clients.

Research published in Harvard Business Review calculated that every 5 point change in employee satisfaction scores caused a 1.3 point change in customer satisfaction scores !

Duration of the program: 1 day, 2 days or 3 days

Training Fee: Email us at info@iusv.university for information about fee, dates and location. Fee includes seminar documentation, signed copy of Dr. Rampersad’s book and certificate of attendance from the Innovation University of Silicon Valley in California.

In-house: This practical workshop can be conducted in-house. We tailor the training according to your needs and requirements.

Follow up: This master class entails 3 CREDITS POINTS for enrollment in our MBA/PhD degree program.

Outcomes When Implementing

Please fill out the registration form below.

Innovation UniversityInnovation University of Silicon Valley

12 S. First St., San Jose, CA 95113, USA

Tel: +1-786-537-7580 | info@iusv.university | http://www.iusv.university

Our Training, Coaching and Consulting Programs

Our Training, Coaching and Consulting Programs:

Check also:

Outcomes When Implementing

TRAINING CALENDAR 2015

Our unique, practical and highly interactive in-company training programmes can be delivered at your office or at a location chosen by you and on dates of your choice. The courses will be tailored for your organization and can be 1-day, 2-days, 3-days, 4-days or 5-days. All participants will receive a certificate of attendance from the Business School of the Americas in Florida, USA. The fees of our in-company courses depend on the total volume of training you book and on the number of delegates per course. High quality training needs high quality trainers. Our trainers are highly skilled passionate management experts and bestselling authors, with at least 20 years of experience in this field, with at least an MBA or PhD degree from leading accredited universities in USA and Europe.

COURSE DESCRIPTION PER TRAINING
TRAINING LEARNING OBJECTIVES TOPICS COVERED IN THIS TRAINING
  1. Developing executive leadership
This highly interactive training will help you develop and cultivate your leadership skills and overcome weaknesses. You’ll build trust, inspire commitment, conquer challenges, and persuade others to commit to your ideas, inspire top performance from your team, avoid missteps on your way up and become an authentic and visionary leader. Build an executive leadership style that creates trust, sets a clear vision and guides your entire team toward greater performance and profit. Gain insights into the key executive leadership skills and techniques you need to create a winning strategy. Exploring the fundamental concepts of executive leadership • The model of effective executive leadership • Identifying the executive leadership requirements for the 21st century • Defining your Executive Leadership Development Plan • How to align your personal vision with your organizational vision • Developing your leadership style to gain commitment from your employees •                Matching your leadership style to your employees’ developmental needs, etc.
  1. Leadership skills for managers and supervisors
In this highly interactive training supervisors will develop their leadership skills to keep up with evolving management roles and responsibilities. Develop personal effectiveness and empowering your employees. •       Become an effective coach •   Develop interpersonal skills that help you develop teamwork and enhance team performance. •              Become more effective at influencing others. • Accomplish goals. • Hold performance discussions that result in changed behavior and enhanced productivity. How to develop personal effectiveness • How to empower your employees • How to build credibility and trust • Develop effective coaching skills • Decision-making tools for effective leadership • How to apply problem solving techniques to solve actual problems • How to develop team building.
  1. How to enhance the performance and continuity of family businesses
How to manage family businesses effectively in a professional and result oriented way. • How to enhance the competitiveness of family businesses in a sustainable way by putting employees first, customers second and shareholders third. • How to create a climate of trust, harmony, peace, love, passion, integrity and performance within family companies. •               How to transfer leadership of a family business from one generation to the next effectively.

  • How to empower the next generation effectively to carry things forward successfully. • How to draft a successful family charter which sets out the family’s vision, mission, core values, and ethics and align this with the family business’s vision, mission, core values, and corporate governance code of ethics.
Create a climate of trust, harmony, peace, passion, integrity and performance within family companies. • Transfer of leadership of a family business from one generation to the next effectively. • Prevent a crisis of succession. • Empower the next generation effectively to carry things forward successfully.

  • Draft a successful family charter which sets out the family’s vision, mission, core values, and ethics and align this with the family business’s vision, mission, core values, and corporate governance code of ethics.• Develop entrepreneurial leadership skills.
  • Develop an ethical business culture and strengthen corporate governance. • Managing conflicts effectively. • Aligning the family corporate goals with the goals of the siblings.
  1. Authentic governance; Sustainable corporate governance  
How to create conditions for sustainable corporate governance. • How to create a high performance culture in which personal integrity and business ethics are a way of life.• How to develop ethical personal leadership and a highly engaged workforce based on high ethical standards. • Developing and implementing authentic personal governance and corporate governance effectively. • Strengthening your current Code of Corporate Governance.

  • Creating conditions for sustainable corporate governance.
  • Developing a culture in which personal integrity and business ethics is a way of life.
Authentic Governance Model, Authentic Personal Governance, Personal Ambition, Personal Balanced Scorecard, How to develop ethical personal leadership, How to develop personal integrity, Authentic Corporate Governance, Corporate Ambition, Corporate Balanced Scorecard, Corporate Governance, Develop and implement your Code of Corporate Governance effectively, How to develop employee engagement.
  1. Managing your costs effectively
In this highly interactive training you will learn how to identify the various costs associated with your work, determine how to calculate costs and how to manage costs related to your work effectively. • Learn how to identify the various costs associated with your work. • Determine how to calculate costs. • Learn how to manage costs related to your work effectively. Identifying the various costs associated with your work • How to calculate costs • How to manage costs
  1. Effective sales management
In this highly interactive training you will learn to enhance your sales performance and become a more effective sales manager. • How to develop your sales skills. • How to enhance your sales performance. • How to become a more effective sales manager. Sales environment • Effective sales management

  • Best practices in sales skills • Team-building
  • Creative decision-making and problem solving techniques
  1. Effective marketing management
In this highly interactive training you will learn the fundamentals behind successful marketing and learn how to develop the skills and techniques necessary to become a successful marketer. • How to develop an effective marketing plan. • How to apply marketing principles and practices successfully. • How to create customer value, satisfaction and loyalty. The role of marketing • Marketing skills, tools and techniques to identify, evaluate and solve marketing problems. • Marketing plan. • Creative ways to apply marketing principles and practices. • Components of the marketing mix. • Creating customer value, satisfaction and loyalty.
  1. Customer service excellence
In this highly interactive training, you will develop the skills you need to enhance customer relationships and secure competitive advantage through customer service excellence. • Increase customer satisfaction. • Know your customers.

  • Increase your credibility with customers
  • Customer service. • Customer satisfaction. • Managing customer expectations. • Responding effectively to specific customer behaviors. • Creating customer loyalty.
  1. Effective Project Management
Project management is critical to the success of every organization. Industry research indicates that 74% of all projects are over budget or are late. And 28% of these projects fail altogether. Project managers face constant pressure to cut costs, implement projects quickly, and deliver high quality. Without thoughtful planning, execution and monitoring of efforts, organizations will lose business to those that effectively manage their projects. This highly interactive training is designed to help project managers and project members who need project management skills and techniques to execute their projects successfully. Project managers and project leaders will be energized by this practical and interactive course to manage their projects and their project members effectively. • Provide project managers, project leaders and project members with the relevant skills to execute their projects successfully. • Provide them tools and techniques to manage their projects and their project members effectively. Defining project scope •     Understanding the difficulties inherent in project management • Defining project parameters • Project Players • Project Manager’s Role • Project Charter • Risk management • Project Phases and Life Cycle • Project Planning •                Work Breakdown Structure • Project Reporting (Communications) • Monitoring the project’s progress • Demonstrating leadership and communicating effectively to motivate those involved • Tracking the project’s progress and identifying departures from initial goals
10. People management This training will provide managers with the relevant skills to motivate staff and get the best out of their people. Managers will be energized by this practical and interactive course that will develop their people management skills. Each delegate will have the chance to develop their skills. Delegates will also have the opportunity to reflect on their team and how they can implement the material covered in their management role and create a climate of trust, harmony, passion, integrity and performance within the company. The Management Role •    Getting the Best Out of People • Goal and Objective Setting• Overcoming Delegation Problems • Staff Motivating and Performance • Communicating to the Team •                Giving Individual Feedback • Managing Effective Team Meetings • Monitoring and Controlling Staff Performance • Conducting Appraisals Successfully

  • Successful Coaching.
11. Human resource management & effective talent management In this highly interactive training you will learn what HR’s role is as a vital contributor to your organization’s success and develop strategies to attract and retain top talent. You will also analyze HR issues and learn about the characteristics of an effective compensation system for your organization. You will also learn about career development, succession planning, employee retention strategies, and employee development. Role of HR • HR Function • Employment Process • Compensation • Performance Management • Benefits • Organizational and Employee Development
12. Effective performance appraisal and evaluation In this highly interactive training you will develop the skills you need to work effectively in a team and enhance team performance and creativity. • Achievement of organization goals and strategies. • Improved staff morale. • Performance improvement. • High performance culture. • Build a climate of openness and trust. Performance management • How to formulate goals/objectives, key performance indicators, competencies, and performance standards. • Performance interviewing skills • Planning and preparing for the appraisal. • Conducting the appraisal • Identifying training and development needs.
13. Effective teamwork In this highly interactive training you will develop the skills you need to work effectively in a team and enhance team performance and creativity. • Conduct effective and productive team meetings • Communicate effectively and share thoughts and share ideas • Resolve conflicts and create buy in for new ideas • Be an effective team leader • Develop a high team performance Effective and productive team meetings • Communicating and sharing thoughts & ideas • Leading teams • How to be an effective Team Leader • Creativity Techniques • Decision Making
14. How to conduct effective meetings Meetings are expensive. This highly interactive will help you organize effective meetings that save time and increase productivity. We’ll provide you tools to measure and continuously improve your meeting process. We will also give you real-life examples, practical methods, exercises and techniques you can put to work immediately. • Conduct productive and effective meetings. •               Have effective discussions and make effective decisions. • Reduce much meetings cost. Tools to measure and continuously improve your meeting process. • Real-life examples, practical methods, exercises and techniques.• Defining and creating effective meetings • Preparing agendas

  • People skills • Effective discussions and decisions.
15. Time management In this highly interactive training you will learn to be goal oriented, set priorities, schedule your time more effectively, and stay on track, so that you can be more effective and productive. • How to set and accomplish goals. • How to set priorities, schedule your time more effectively, and stay on track. • How to improve concentration and efficiency. •                How you can be more effective and productive. • How to create and recharge positive energy. Personal BSC • Personal time-wasters • Dealing with self-distractions and interruptions • Increasing productivity • Balance life and work
16. Creative problem solving & decision making In this highly interactive workshop you will learn how to use various creative problem solving and decision making tools and techniques effectively. You will learn to analyze problems, generate creative solutions, and decide which solution most closely matches their needs. You will also develop problem solving skills.• How to systematically solve problems and decide on appropriate solutions. • Use methods and tools to discover the underlying cause of a problem. •             Use creative thinking techniques to generate possible solutions to problems. • Use decision making techniques. • Create an action plan to implement appropriate solutions. Creative problem solving and decision making tools and techniques. • Methods and tools to discover the underlying cause of a problem. • Creative thinking techniques to generate possible solutions. • Decision making techniques. • Action plan to implement appropriate solutions.
17. Developing effective communication and interpersonal skills This highly interactive training will help you develop and cultivate your communication and interpersonal skills in order to achieve success in your business practice and projects. • You will develop your interpersonal and communication skills to ensure clarity and understanding when dealing with others and maximize your business interactions to achieve your goals. • Develop and cultivate your communication and interpersonal skills in order to achieve success in your business practice and projects. Communication process • Nonverbal and Verbal Skills • Interpersonal communication • Communication Strategies to Help You Achieve Your Goals • Managing Conflict
18. Effective strategic planning In this highly interactive training you will learn how to develop your corporate ambition, objectives, metrics and strategies and implement these effectively to become a high-performance organization. • How to develop your corporate ambition, objectives, metrics, and strategies effectively. • How to become a high-performance organization. Strategic planning process • Your organizational ambition • SWOT analysis • Defining your competitive advantage • Strategic planning execution
19. Performance management; Human Performance Scorecard In this highly interactive training you will learn how to work in a more result oriented way with the Balanced Scorecard • Improve customer satisfaction and employee satisfaction • Develop maximum personal growth in your employees   • Improved employee performance and bring about the maximum personal development of employees through effective talent development • Reduce costs and waste, and enhance labour productivity• Stimulate greater commitment at work • Achieve breakthrough performance and enjoy work more. Fundamentals and Concepts of the Corporate Balanced Scorecard and Personal Balanced Scorecard • Continuous personal improvement • Aligning Personal and Corporate Balanced Scorecard • Rollout of the Balanced Scorecard on all organizational levels • Effective Talent Management •Managing Change effectively
20. Personal leadership branding In this highly interactive training you will learn how to build a powerful personal leadership brand, develop credibility, build a solid reputation, enhance your personal performance, position yourself effectively, and put you above your competitors. • Implementing a powerful personal & corporate brand • Developing authentic personal leadership • Enhancing your sales performance • Positioning yourself effectively. Personal & corporate branding, authentic personal leadership, develop your vision, develop your personal BSC, implement your brand, develop personal integrity, aligning your personal brand with your corporate brand, become a personal brand coach, social media marketing.
21. Leadership coaching In this highly interactive training you will learn how to become an effective leadership coach, enhance your personal effectiveness and deliver peak performance, and: • Establish an effective mentoring and coaching programme in your organization. • Coach your employees to utilize their talents effectively. • Develop employee engagement • Create work-life balance. • Create conditions for trust and a real learning organization. • Bring about the best fit between employee’s and organization’s objectives and create lasting conditions for self-guidance, inner involvement, commitment and enjoyment at work. Authentic personal branding model, coaching framework, personal brand coach core competences, coaching skills, how to coach your employees, ambition meeting.
22. Become a certified personal coach Our coaching certification process confirms your authentic personal coaching education, continuing professional development and commitment to the highest ethical standards. Our coaching framework will help you to create a brand that builds a trusted image of yourself and will help you enrich your relationships with others, master yourself, unlock your potential, and develop self-esteem. Authentic personal coaching model, coaching framework, personal brand coach core competences, coaching skills, how to coach your employees, ambition meeting.
23. Change management; managing high performance organizational change effectively   In this highly interactive training you will learn how to create and sustain an effective high performance culture based on our effective leadership and a worldwide and Harvard Business School endorsed holistic change management methodology. Developing ethical leadership, redefining your corporate strategy/ambition, developing an ethical business culture and strengthen corporate governance.You also will learn how to enhance workforce productivity to meet world class standards. Our change management system energizes employees and stimulates engagement, commitment, integrity, and passion within the organization. They work smarter and focus on activities that create value for clients. A shared understanding of what is culture, what is the current reality of your company culture, what must be changed and how to be changed effectively. • How will executives support the business change or strategy successfully, with new ways of working and organizational culture training. • How to implement and manage organizational change effectively, and what new ways of working are needed. • Teach and practice change leadership and personal skills that make it easier to foster buy-in to change across the organization.
24. Enhancing employee engagement and workforce productivity In this highly interactive training you will learn how to create an optimal fit between personal and corporate objectives • How to increase employee retention • How to improve individual & corporate performance • How to create and sustain an effective high performance culture. This will result in increased employee engagement and retention and enhanced workforce productivity, based on satisfied workers. Total Performance Scorecard, personal balanced scorecard, corporate balanced scorecard, aligning personal and corporate scorecard, linking this with effective talent management.
25. Social media marketing                                     Social media marketing is now one of the most important of the digital marketing channels. This highly interactive training will help you how to plan and manage your communications and marketing through the rapidly emerging and influential social networks including Facebook, Twitter, LinkedIn and Google. You will get techniques and tools to harness the opportunities provided by best practice social media marketing and online PR. You will learn how to generate more connections, build relationships with customers and enhance your profits. • Gaining more attention through social media networks. • Plan and manage your communications and marketing through social networks. • How to use social media marketing to increase your online traffic, build your business and develop your personal corporate brand. Personal branding • Corporate branding • Social media techniques and tools • Social networks including Facebook, Twitter, LinkedIn and Google

  • Build your business with social media • Case studies of businesses that are using social media effectively to build customer communities and manage their online brand.
26. Corporate branding Branding is more important than marketing and sales. This highly interactive training will help you how to create a powerful, authentic, and memorable corporate brand identity that builds a trusted image of your company. You will also learn how to build credibility and a solid corporate reputation • put your company above your competitors • position your company effectively • build a strong reputation, develop an effective image of your company. Building and implementing a distinctive, and compelling corporate brand.• Corporate branding model •  Corporate ambition • Corporate brand • Corporate BSC • Building your business with social media.
27. Implementing and managing Total Quality Management successfully; continuous process improvement This highly interactive training will help you how to • use the tools and techniques in the context of Total Quality Management. • develop your interpersonal communication skills and apply them to all aspects of your work. • effectively work as a team and how to coach teams successfully. • improve the customer orientation of your organization. •   execute improvement processes in a multidisciplinary and structured manner in order to solve organizational problems in a systematic way.• successfully organize the implementation of TQM. • deal with resistance to change. Defining Total Quality Management • Principles of Total Quality Management • Customer focus • Techniques used in Total Quality Management; Interpersonal communication, Teamwork, Process improvement, Benchmarking, Cause and effect, Measurement, Cost of quality • Implementing Total Quality Management effectively; Principles into Leadership, Commitment and involvement, Organizational culture, Change management • Organization of Total Quality Management
28. Implementing and managing Lean Six Sigma successfully In this highly interactive training you will develop the skills you need to eliminate waste and for addressing the primary concerns of manufacturing and service in a more sustainable and humanized way. You will be able to design, implement, and deploy customer and human focused Lean Six Sigma initiatives in your organization. • You will be able to manage your Lean Six Sigma project successfully. • Learn techniques to create conditions for a real learning organization and a high performance culture. Lean Six Sigma concepts and philosophy • Lean Six Sigma metrics • Lean Six Sigma deployment

  • Lean Six Sigma tools and techniques • Lean Six Sigma certification programs.
29. Human Lean Six Sigma Green Belt, Black Belt and Master Black Belt Certification This training facilitates corporations in reducing variation and eliminating waste in a sustainable way based on our unique TPS-Lean Six Sigma Methodology. We show you how to implement TPS-Lean Six Sigma and reduce process variation in everything you do. By reducing variation, your organization can significantly reduce cost, improve cycle times, eliminate customer complaints, and drastically improve your corporate bottom line. This powerful program will provide participants with the proven TPS-Lean Six Sigma tools and techniques, plus practical experience to catapult their organization toward “World Class” status. Integration of Lean and Six Sigma Process Management Techniques and concepts using the DMAIC (Define-Measure-Analyze-Improve-Control) methodology – Integration of Lean Six Sigma and Human Lean Six Sigma using the Total Performance Scorecard Methodology -Strategic Process Improvement – Process Analysis and Management Tools – Understand Six Sigma Management – Develop the ability to solve a problem using the Lean Principals & DMAIC methodology – Understanding Value Stream, Charting, creating QFD, DOE, Kaizen, plus much more
30. Developing female entrepreneurial leadership To become successful as a women it’s important to be your own brand and to become the CEO of your life. By way of this interactive and practical workshop we will offer you an advanced breakthrough formula and a new blueprint to build, implement, maintain, and cultivate an authentic, distinctive, and memorable authentic female entrepreneurial leadership brand, which forms the key to enduring personal success. You will learn how to build a powerful personal entrepreneurial leadership brand, develop credibility, build a solid reputation, enhance your personal performance, position yourself effectively, and put you above your competitors. Personal branding, authentic personal leadership, develop your vision, develop your personal BSC, implement your brand, develop personal integrity, aligning your personal brand with your corporate brand, become a personal brand coach, social media marketing.
  • Please fill out the registration form below.


    Innovation University of Silicon Valley

    12 S. First St. Suite 203, San Jose, CA 95113, USA

    Tel: +1-786-537-7580 | info@iusv.university | http://www.iusv.university

Implementing and Managing Total Quality Management Successfully

Learn the Latest Techniques and Tools in TQM

Globalization has changed the way our customers conduct business. Today’s competitive environment leaves no room for error. This is why Total Quality Management (TQM) has become a part of our culture. It is a disciplined way of life within the entire organization whereby continuous process and personal improvement is central. This concept emphasizes the mobilization of the entire organization in order to satisfy the needs of the customer continuously. It is an exciting journey of self-discovery, action, improvement, and change. This 3-day workshop will guide you on that never-ending journey. By systematically and routinely working according to the TQM philosophy in everything you do within your organization, you will be able to add increased value for internal and external customers and continually satisfy them. This practical and interactive course will help participants understand the Total Quality Management concept and techniques for managing, controlling, and improving total quality. It’s based on Dr. Hubert Rampersad’s bestselling TQM books “Managing Total Quality” and “Total Quality Management: An Executive Guide to Continuous Improvement”.

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Who should attend

  • Executives, engineers, and supervisors from QA, production, maintenance, and engineering.
  • Executives who wants to decrease defects and cycle time, improve customer satisfaction, enhance employee satisfaction, and generate business growth and improve profitability
  • Managers who are responsible for implementing and facilitating organizational change and continuous improvement, and who wish to gain the skills necessary for leading their team through a successful transition process.

What You Will Learn

  • how to use the tools and techniques in the context of Total Quality Management.
  • how to develop your interpersonal communication skills and apply them to all aspects of your work.
  • how to effectively work as a team and how to coach teams successfully.
  • how to create a working environment where there is individual as well as team learning, and where people can develop their talents continuously.
  • how to increase your personal effectiveness.
  • how to improve the customer orientation of your organization.
  • how to execute improvement processes in a multidisciplinary and structured manner in order to solve organizational problems in a systematic way.
  • how to successfully organize the implementation of TQM.
  • how to deal with resistance to change, taking into consideration the particular organizational culture.
  • how to realize durable organizational change.
  • Determine the impact of quality on profitability
  • Adopt TQM as a fundamental business strategy
  • Communicate the importance of customer focused TQM
  • Implement a business strategy driven by Total Quality Management
  • Accomplish the cultural transformation necessary for successful implementation of total quality practices
  • Achieve world-class status in manufacturing and service through TQM
  • Apply the Quality Award guidelines to TQM initiatives

Course Content

  • Defining Total Quality Management
  • Principles of Total Quality Management
  • Customer focus
  • Techniques used in Total Quality Management; Interpersonal communication, Teamwork, Process improvement, Benchmarking, Cause and effect, Measurement, Cost of quality
  • Implementing Total Quality Management effectively; Principles into Leadership, Commitment and involvement, Organizational culture, Change management
  • Organization of Total Quality ManagementDuring this practical and highly interactive 3-day training you will receive several exercises to practice.

Training Fee

Email us at tpsi@live.com for fee, dates and location.

In-House

This practical training can be delivered in-house. We tailor the training according to your needs and requirements.

Outcomes When Implementing

Please fill out the registration form below.

Innovation University of Silicon Valley

12 S. First St. Suite 203, San Jose, CA 95113, USA

Tel: +1-786-537-7580 | info@iusv.university | http://www.iusv.university

Police Force Heusden-Zolder in Belgium Received EFQM Award With Total Performance Scorecard

Total Performance Scorecard in Police Practice

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“ Geert Luypaert and Willy Smets of the local Police Force Heusden-Zolder in Belgium.
 
On 8 November 2004, the European Foundation for Quality Management (EFQM) awarded the local police force Heusden-Zolder in Belgium the distinction “Recognized for Excellence”. The ‘Local and Regional Government Prize’ encouraged local and regional governments to work on the highest quality standards internally, and to distinguish themselves from their colleagues. The advanced level ‘Recognized for Excellence’ probes how organizations approach their way towards excellence in a systematic way, and step by step achieve their objectives, using the EFQM model, in combination with Dr. Hubert Rampersad’s Total Performance Scorecard (TPS) and Personal Balanced Scorecard Methodologies.  This recognition is an important milestone in the total police environment in Belgium.
 
The local police force Heusden-Zolder counts 55 employees. The management consists a chief commissioner (head of the force), two commissioners, a level A advisor, a member of the management staff and an inspector from the basic force. Chief of Police, Area Commander at Local Police Heusden-Zolder is Geert Luypaert and chief inspector is Willy Smets.
 
EFQM and Total Performance Scorecard

In December 2001 Geert Luypaert was appointed the new zone chief in Heusden-Zolder.  He immediately recognized that a high performance culture was needed in order to improve the citizen’s perception of his police department and to build public trust and a safer community. He noticed that a change was desperately needed because of: Inefficiency, Low employee satisfaction, Poor leadership skills, Low employee performance, and Low employee retention in his police department.

Willy Smets and Geert Luypaert: ” EFQM and Total Performance Scorecard/Personal Balanced Scorecard have helped us to manage our police force more  effectively.  We used dashboards to map the performances and to define action plans related to, amongst others, home burglaries, car theft, traffic safety, treatment of victims, etc. “By making performance management measurable it’s now much easier to manage our police force effectively and  to steer improvement actions systematically, always aiming for higher levels of personal and business excellence.
We used Dr. Rampersad’s  Personal Balanced Scorecard system to coach the police officers to work smarter and to manage themselves effectively. With this approach we have found the right balance between the procedural and the people oriented approaches.” 
 
TPS Life Cycle Scan

We also used the related TPS Life Cycle Scan. This is a unique online performance excellence assessment instrument that focuses on the overall performance of an organization. We used this tool to identify which aspects of our organization were eligible for performance improvement and how this can be achieved. The scan is a performance excellence model aimed at continuous performance and process improvement in the direction of Total Performance. By making performance management measurable in this way, it will be easier to manage related performance processes and to increase the score year by year. This makes it possible to steer improvement actions systematically, always aiming for higher levels of personal and business excellence.

The Results

Geert Luypaert: We are extremely happy with the implementation results. We became the First Belgian Police Force to receive the European Baldridge award – EFQM- award.  Within 6 months after the implementation we experienced the following results:
  • Higher employee retention
  • Reduced human failures and working smarter.
  • Improved performance, leadership skills, and motivation.
  • High performance culture
  • Optimal fit between personal and organizational objectives
  • Higher customer satisfaction.
  • Higher labor productivity.
  • Higher efficiency

Leadership Coaching for Politicians

 

POLITICAL LEADERSHIP BRANDING

How to build a powerful political leadership brand, develop credibility, build a solid reputation, and position yourself and your political party effectively.

Authentic Personal Branding is the positioning strategy behind the world’s most successful people like Barack Obama, Oprah Winfrey,  Richard Branson, and Bill Gates. It’s important to be your own brand and to become the CEO of your life. Everyone has a personal brand but most people are not aware of this and do not manage this strategically, consistently, and effectively. You should take control of your brand and the message it sends and affect how others perceive you. obamaBy way of this unique coaching program, Dr. Hubert Rampersad will offer you an advanced breakthrough formula and a new blueprint to build, implement, and cultivate an authentic and distinctive political leadership brand, which forms the key to enduring personal success. This innovative branding system is based on his bestselling books, in which Barack Obama has been included as role model (with his official permission):

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This personal branding system will help you to unlock your potential and build a trusted image of yourself that you want to project in everything you do. It also opens your view to new ideas, possibilities and opportunities. It is combined with powerful tools to deliver peak performance and to create a stable basis for trustworthiness, credibility, and personal charisma.

Dr. Rampersad’s innovative political personal branding methodology is spiritual, measurable, holistic, organic, authentic and sustainable. It taps deeply into self-awareness and helps others to develop innovative ways of doing business with social media and to position themselves strongly in this individual age. It has been proven in practice to produce sustainable results, not only for politicians but also for their political party. It’s neither cosmetic nor cloudy, and therefore clients are experiencing concrete results within 2 months, based on this continuous learning process. View testimonials and coaching success stories.

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With this coaching program you will gain understanding about:

  • building and implementing a distinctive and compelling political leadership brand.
  • building a strong reputation that is aligned with your vision and your political party
  • building credibility and a solid reputation
  • developing personal integrity and charisma
  • putting you above your competitors
  • positioning yourself effectively with social media marketing

Who should attend

This highly practical and individual coaching process has been specially designed for politicians who wish to differentiate themselves, set themselves apart from other politicians, position themselves strongly in relation to competitors, and build credibility and a solid reputation. It is geared to politicians who wish to develop their personal leadership brand, enhance their effectiveness, become a visionary political leader, attain their full potential, and create awareness for their personal integrity.

Program

Duration of the individual coaching program for you only by Dr. Rampersad: 8 individual coaching sessions of 2 hours via skype and webcam, plus 5 hours additional personal coaching by him to help you position yourself and your political party effectively with social media marketing. Please visit this page Authentic Personal Leadership Coaching for detailed information about the program. Our related training documentation is in English, Spanish, Brazilian, Russian, Chinese, Korean, German, French, Japanese, Indonesian, Vietnamese, Turkish, Polish, Finnish and Dutch language (click on the country names).

Fee:  Fee entails 4950 Euro per politician, including, certificate, books and social media marketing support. Fee one day group training Personal Leadership Branding: 750  Euro per participant.  Spaces are running out fast though, so do please act now if you think this programme may be of value to you.

Interviews/articles Dr. Rampersad in Fortune Magazine, BusinessWeek and BrandChannel.

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                                                                                                                              Related Articles:  10 Tips for Developing an Effective Authentic Personal  Leadership Brand | Become a Certified Authentic Personal Brand Coach |  Female Entrepreneurial Leadership Branding | Dream BIG | Authentic Governance | Authentic Police Branding

Please fill out the registration form below if you are interested in the political leadership coaching program.

Innovation University of Silicon Valley

12 S. First St. Suite 203, San Jose, CA 95113, USA

Tel: +1-786-537-7580 | info@iusv.university | http://www.iusv.university

TPS-Lean Six Sigma Green Belt, Black Belt and Master Black Belt Certification

With this unique humanized program we are capitalizing on the failures of traditional Lean Six Sigma

Learn why Traditional Lean Six Sigma Implementations Fail and Lack Sustainability!

We offer a unique Green Belt/Black Belt/Master Black Belt Lean Six Sigma Certification training that facilitates corporations in reducing variation and eliminating waste in a sustainable way based on the holistic TPS – Lean Six Sigma Methodology. We show you how to implement this human Lean Six Sigma system effectively and reduce process variation in everything you do. By reducing variation, your organization can significantly reduce cost, improve cycle times, eliminate customer complaints, and drastically improve your corporate bottom line. This powerful program will provide participants with the proven Lean Six Sigma tools and techniques, plus practical experience to catapult their organization toward “World Class” status.

Based on the New Groundbreaking Lean Six Sigma Book: TPS-Lean Six Sigma; Aligning Human Capital to Lean Six Sigma. A New Blueprint for Creating High Performance Companies.

A new blueprint for addressing the primary concerns of manufacturing and service in a more sustainable and humanized way is urgently needed, whereby personal and organizational performance, and learning mutually reinforce each other and create a stable basis for a high performance company. Traditional business management concepts are insufficiently committed to learning, and rarely take the specific personal ambitions of employees into account. In consequence, there are many superficial improvements, marked by temporary and cosmetic changes, which are coupled with failing projects that lack engaged personnel. This new book emphasizes the introduction of this new blueprint, called TPS-Lean Six Sigma. This model entails the integration of Total Performance Scorecard and Lean Six Sigma. TPS-Lean Six Sigma and the related new tools provide an excellent and innovative framework for creating a high performance culture and a sustainable breakthrough in both the manufacturing and service industries.

 TPS-Lean Six Sigma is like a ‘turbo-charged’ Lean Six Sigma program. All of the proven, sound methodologies of traditional Lean Six Sigma are charged with highly motivated team members.  The result is a powerful people driven Lean Six Sigma program called TPS-Lean Six Sigma that leads to a High Performance Culture and allows employees to realize their full potential and contribute creatively while the organization benefits from increased profitability, market share, and customer satisfaction. TPS-Lean Six Sigma is the perfect marriage of Lean Six Sigma and the Total Performance Scorecard. With TPS-Lean Six Sigma, your business, your customer, and your employee’s personal goals are all realized in concert with each other. By integrating human capital into the Lean Six Sigma equation, organizations have the opportunity for exponential, quantum levels of improvement and success. Your customers will be happy, shareholders will be happy, management will be happy, employees will be happy, processes will be optimized, waste will be eliminated, and profits will soar. It is quite possible that now, with TPS-Lean Six Sigma, we actually have reached nirvana.

By way of this master class, Dr. Hubert Rampersad is launching a revolutionary, holistic concept called TPS-Lean Six Sigma which actively has human capital embedded in Lean Six Sigma in a manner that not only stimulates commitment, integrity, work-life balance, passion, enjoyment at work and employee engagement but also stimulates individual and team learning in order to develop a motivated workforce and sustainable performance improvement and quality enhancement for the organization.

                                                                                                                                              TPS-Lean Six Sigma is Human Lean Six Sigma approach that helps organizations in any environment – service or manufacturing, healthcare, pharmaceutical, government, etc. – boost financial performance by assessing, managing, and improving the employee-customer encounter. It’s based on our new book TPS-Lean Six Sigma; Linking Human Capital to Lean Six Sigma. It entails a new blueprint for creating high performance companies. tps-lss-book-usMany companies around the world are adopting the Lean Six Sigma Methodology in an effort to increase quality, reduce cost and increase customer service. TPS International Inc. offers a TPS-Lean Six Sigma Certification training for Green Belt and Black Belt to educate participants on TPS-Lean Six Sigma Management, methodologies and tools.

Praise for TPS-Lean Six Sigma book:

“Hubert Rampersad and Anwar El-Homsi combine the power of Lean Six Sigma with an approach that stresses the importance and need of developing an organizational structure and philosophy that combines the goals of and aspirations of the individual with those of the company……During my 38 years of business experience, I’ve seen many well developed management concepts being applied without success and that have failed to recognize the importance of aligning the needs and aspirations of employees with those of company objectives. The TPS-Lean Six Sigma concept offers a systematic process of continuous improvement and development of personal and organizational performance with potential for breakthrough results”. — Ricardo A. Gonzalez Director Worldwide Purchasing, EASTMAN KODAK COMPANY
                                                                                                                                                                                                                                                                                                                                                                         
“Successful implementation of Lean Six Sigma relies on people up and down the organization working together to achieve quality.  Despite best intentions, the importance of the human element in the overall implementation scheme can be overshadowed by a focus on the tools. Hubert Rampersad and Anwar El-Homsi have written the most important book yet on creating a culture of Lean Six Sigma. It clearly spells out how to address the issues and challenges associated with implementing a comprehensive and effective Lean Six Sigma program“. — Stephen Haight, Vice President Global Quality, Bausch & Lomb  
                                                                                                                                                                                                                             
“Hubert Rampersad and Anwar El-Homsi continue their superb integration of business, project, and personal life in their new book.  Their disciplined, logical, and scorecard approach to melding business and personal lives will be a major benefit to companies, leaders, and employees.   The new book is full of examples, tools, and exercises that will help individuals discover and align their personal vision and mission to the company where they work.  This book links the lean six sigma profession with human capital in a fully integrated and through way”.–Dave Ulrich, Professor of Business, University of Michigan, and Partner, The RBL Group. He was ranked as #1 management educator and guru by Business Week, #2 among management thinkers by Executive Excellence, and listed by Forbes as one of the “world’s top five” business coaches.
                                                                                                                                                          “This book packs a big punch.  Any company interested in improving their quality processes fast needs to incorporate its message.” – – Paul Bracken, Professor of Management, Yale School of Management       TPS-Lean Six Sigma puts heart in the (Lean) Six Sigma process. It’s designed for human beings and integrates both process and people to achieve maximum results.– Marshall Goldsmith is a world renowned executive coach and the author of the New York Times best seller What Got You Here Won’t Get You There. He is recognized by the American Management Association as one of 50 great thinkers and leaders who have impacted the field of management over the past 80 years.    The major difference between two companies in the same industry lies not with the machines they use, not with their locations, not with their advertising campaigns, and not with their buildings, but rather with the people who work there–their skills, their talents, the processes they carry out, and especially with the motivation they bring to the job.  TPS – Lean Six Sigma provides a guidepost for executives to craft an organization that both celebrates individual differences while molding disparate individuals into an efficient team executing the right processes smartly.  It was once said of a great sports coach (Bum Phillips) that “he could take ‘hissen’ and beat ‘youren’ or he could take ‘youren’ and beat ‘hissen’.”  TPS – Lean Six Sigma will teach you how to do that: how to build upon widely ranging individual strengths so as to combine them into a set of efficient and effective performers who deliver value with no waste and target precisely what customers desire.– Professor Francis D.Tuggle, Ph. D., Argyros School of Business and Economics, Chapman University, California                                                                                                                                                                          “Aligning personal goals with organizational goals in the deployment of Lean Six Sigma is brilliant! This book will help many organizations whose deployment of Lean Six Sigma was not as they had anticipated and will make the journey much more rewarding for those just starting.” — Reginald Stewart, Quality Officer and Six Sigma Master Black Belt,  University of Rochester, Strong Memorial Hospital, USA   
                                                                                                                                                                     
“TPS-Lean Six Sigma is a wonderful, thought provoking concept that we will incorporate into all of our quality training.  Lean Six Sigma has helped many of our customers improve their product or service.  It is my hope that with TPS-Lean Six Sigma, we can now begin to address how these quality tools affect the most important part of any organization, its people.”—Charles J. Caples, Program Director Workforce Development, Monroe Community College, USA                                       

 

MISSING LINKS IN LEAN SIX SIGMA

We have been deploying Lean Six Sigma for over the past five years. What we found is that while Lean Six Sigma does a great job addressing the primary concerns of manufacturing and service, there was something missing, something to keep the momentum going.  That something is Human Capital. That’s right, Lean Six Sigma primarily addresses quality issues, manufacturing issues, transactional issues, customer issues, speed and variability issues. However, unless your organization is run by robots, you still need people to make it all work. There was nothing in Lean Six Sigma that systematically addresses the very real needs of the people who are the heart and soul of any business. Total Performance Scorecard Lean Six Sigma (TPS-Lean Six Sigma) is the only program of its kind that incorporates the element of Human Capital as a structured part of a Lean Six Sigma program.

Let’s face it – you can design the best Lean Six Sigma program in the world, but if the people running it and working within it are not happy themselves, how effective do you think the program will be? Let’s consider the corollary – what if you had employees that are highly motivated running your Lean Six Sigma initiative?  Wouldn’t that be the best approach?  Would you have to force feed the program to your employees, or will they grab on and move the program along even further then originally envisioned? That is what the authors have included in detail in this book and in their related workshops; How to design, develop, and implement the most powerful Lean Six Sigma program in the world, TPS-Lean Six Sigma. They have combined all the powerful tools and methodologies of Lean and Six Sigma with personal power optimization of the Total Performance Scorecard. The result is a breakthrough program that increases speed, reduces waste, motivates the workforce, satisfies customers, and drives up profit. See below how based on this revolutionary concept quality has evolved from inspection to TPS-Lean Six Sigma. book_pyramid The Lean Six Sigma Green Belt Training includes a two weeks of classroom training and the Lean Six Sigma Black Belt Training includes a four weeks of classroom training. The first two weeks of the Black Belt course is the same as the Green Belt. This 2+2 format allows for Green Belts and Black Belts to attend this training together, thus improving internal synergy while providing greater organizational flexibility. Emphasis is on gaining knowledge in all aspects of product and process life cycles. The success of our program obviously rests, for the most part, on the quality of our instructors.

We have experience implementing TPS-Lean Six Sigma in a variety of organizations and assist the students with their particular needs as they work their way through their first project during the training. Black Belt participants become certified through TPS International Inc. after completing the 4 week training program successfully and upon completion of their project. Green Belt participants become certified after completing the 2 week training program successfully. We provide the training and mentoring required for successful implementation of TPS-Lean Six Sigma in your organization. This program will provide you with a top level, world-class education program that extends far beyond the classroom. You can expect a rigorous and demanding program as well as a powerful and challenging intellectual environment. It will be a life-changing experience!

Highlights of this Learning Experience:

  • Integration of Lean and Six Sigma Process Management Techniques and concepts using the DMAIC (Define-Measure-Analyze-Improve-Control) methodology
  • Integration of Lean Six Sigma and Human Lean Six Sigma using the Total Performance Scorecard Methodology.
  • Hands-on training with Minitab Software for Black Belts
  • Strategic Process Improvement
  • Process Analysis and Management Tools
  • Understand Six Sigma Management
  • Develop the ability to solve a problem using the DMAIC methodology
  • Learn organizational and structuring skills using lean concepts
  • Illustrate the conditions for a 3-sigma process and a 6-sigma process and illustrate the improvement in percent output between its lower and upper specification limits
  • Discuss the costs and benefits of Six Sigma management and the roles and responsibilities of the individuals and bodies involved
  • Statistics for Effective Business Decisions, plus much more
 Our focus is to create success for you personally, and for your organization. We guarantee you will be delighted with the results of this learning experience.

 

Critical Success Factors for Successful TPS-Lean Six Sigma Implementation:

  • Active commitment and involvement from Senior Executives
  • Improvement goals integrated into the OBSC and Project BSC
  • Project selection, prioritization, tracking and reviewing process
  • Extensive education and training
  • An atmosphere of trust, commitment, teamwork, creativity, and learning within project teams
  • Sustainable project results
  • Technical support and training (Master Black Belts, Black Belts, Green Belts)
  • Human resource management and Human Capital embedded in the project
  • Alignment of personal ambition of project members and project ambition (Project BSC)
  • Alignment of personal ambition of employees and shared organizational ambition (OBSC)
  • Project BSC is related to the OBSC and Personal BSC
  • Incentives, recognition, reward and celebration
  • Management accountability for quality improvement
 Who Should Attend
  • Anyone who wants an in-depth understanding of the Lean Six Sigma process
  • Anyone who has been given the challenge to implement (Lean) Six Sigma
  • Anyone working in an organization already deploying (Lean) Six Sigma
  • Any employee of an organization participating in (Lean) Six Sigma teams
  • Executives who wants  to decrease defects and cycle time, improve customer satisfaction, and generate business growth and improve profitability

Training Fee: Email us at info@iusv.university for information about fee, dates and location. Fee includes seminar documentation, signed copy of the book and certificate from the Innovation University of Silicon Valley in California.

What’s Included in the Price

The course price includes:

  • breakfast, lunch, and refreshments each course day
  • a student manual developed by experienced instructional designers
  • a copy of the standard forms, templates, and worksheets for use back at the workplace
  • certificates upon completion of course requirements

Course Description

In this Green Belt and Black Belt training course, you will learn the skills and tools required to implement the Lean Six Sigma and the Human Lean Six Sigma philosophies within an organization. Through lecture and classroom exercises, you’ll work through example problems and complete assignments individually or in a group. Along with other extras, this course includes the following topics:

1. Deployment

  • Lean Six Sigma and the Corporate Enterprise
  • Leadership in Lean Six Sigma
  • The Foundations of  Lean Six Sigma
  • The Foundations of  TPS & Lean Six Sigma / Human Lean Six Sigma
  • Overview of Business Process Management

2. The Define Phase

Participants will be taught tools to identify and validate their improvement project, illustrate their business processes, define customer requirements and prepare themselves to be an effective project member.
  • Corporate Balanced Scorecard
  • Define the Lean Six Sigma Opportunity
  • Project Balanced Scorecard
  • The Lean Six Sigma Project Charter and Plan
  • Personal Balanced Scorecard
  • Lean Six Sigma Team Leadership  and Choosing the Team
  • Lean Six Sigma Team Dynamics and Performance
  • The Lean Six Sigma Change Agent
  • Lean Six Sigma Management and Planning Tools
  • Lean Six Sigma and the Voice of the Customer
  • Lean Six Sigma and Critical Customer Requirements
  • Defining and Mapping the Lean Six Sigma Process
  • Scoping the Lean Six Sigma Project  and
  • SIPOC (Suppliers, Inputs, Process, Output, and Customers)
  • Kano Analysis

3. The Measurement Phase

Participants will learn and practice employing tools to determine critical measures necessary to satisfy customer requirements and develop a measurement plan to document process performance. They will also learn the basics of variation and measure process sigma.
  • Process Analysis and Documentation
  • Input, Process, and Output Measurement
  • Probability and Statistics
  • Calculating Six Sigma
  • Collecting and Summarizing Data
  • Properties and Applications of Probability Distributions
  • Measurement Systems
  • Analyzing Process Capability
  • Calculating Process Capability
  • Simple Data Presentation

4. The Analyze Phase

Participants will learn how to analyze the performance data to further refine the opportunity for improvement. They will also use stratification and root cause analysis, and determine true sources of variation and customer dissatisfaction.
  • Exploratory Data Analysis
  • Hypothesis Testing
  • Common Tests
  • Variance, Contingency Tables, and Nonparametric Tests
  • Pareto Analysis
  • Determining Potential Root Causes
  • Brainstorming Techniques
  • Validating Root Causes
  • Historical Data
  • Problem Solving Techniques

5. The Improve Phase

Participants will learn how to generate creative solutions that eliminate the root cause of customer defects. They will be introduced to various methods of solution identification, prioritization, and implementation and learn how to gain approval for the solution and plan for impacts the changes will have on the organization.
  • Design of Experiments (DOE)
  • Design and Analysis
  • Taguchi and Quality Improvement
  • Experimenting for Process Improvement
  • Change Management
  • Solution Selection Techniques
  • Criteria Selection and Solution Ranking
  • Pilot Planning and Implementation Schemes

6. The Control Phase

Participants will learn how to execute against the plan by determining the approach to ensure achievement of the targeted results. They will discuss how to disseminate lessons learned, standardization opportunities, and develop a process monitoring and management plan to assure new process performance is sustained.
  • Lean Six Sigma – Statistical Process Control
  • Control Charts and the Pre-Control Process
  • Lean Tools for Control
  • Measurement System Re-analysis
  • Implementing the Solutions
  • Change Management Issues
  • Rewards and recognition

7. The Lean Enterprise

  • Lean Concepts
  • Non-value added Steps and Tasks
  • Lean Tools
  • Total Productive Maintenance (TPM)

8. Design for Six Sigma Black Belt

  • Quality Function Deployment (QFD)
  • Robust Design and Process
  • Failure Mode and Effect Analysis
  • Design for X (DFX)
  • Special Design Tools

Hands-On Exercises

  • Corporate Balanced Scorecard Exercise
  • Project Definition and Project Balanced Scorecard Exercise
  • Personal Balanced Scorecard Exercise
  • Personal Coaching with the Personal Balanced Scorecard
  • Central Limit Theorem Exercise
  • Components of Variation Exercise
  • Basic Calculations Exercise
  • Variable MSA Destructive Testing Exercise
  • Distributional Plots Exercise
  • Minitab Distribution ID Function Exercises
  • Minitab Basic Graphs Sample Problems
  • Optimization Designs Exercise
  • Response Optimization Exercise

This course follows the Define, Measure, Analyze, Improve, Control (DMAIC) model and teaches the soft skills required to participate in projects effectively. The Green Belt training does not address the area of statistics in depth, as it is part of the Black Belt’s job to provide this training to their team.

In-house: This training can be conducted in-house. We tailor the training according to your needs and requirements.

Follow up: The green belt entails 3 CREDITS POINTS for enrollment in our MBA/PhD degree in Lean Six Sigma. Black belt entails 6 CREDITS POINTS for enrollment in our MBA/PhD degree Lean Six Sigma.

 Outcomes When Implementing

Please fill out the registration form below.

cropped-innovation-university1.jpgInnovation University of Silicon Valley

12 S. First St. Suite 203, San Jose, CA 95113, USA

Tel: +1-786-537-7580 | info@iusv.university | http://www.iusv.university

BANNER 6

TPS-Lean Six Sigma Green Belt, Black Belt and Master Black Belt Certification Training

totaal-washington tps-lean six sigma

 With this unique humanized program we are capitalizing on the failures of traditional Lean Six Sigma . Learn why Traditional Lean Six Sigma Implementations Fail and Lack Sustainability!

We offer a unique Green Belt/Black Belt/Master Black Belt Lean Six Sigma Certification training that facilitates corporations in reducing variation and eliminating waste in a sustainable way based on the holistic TPS – Lean Six Sigma Methodology. We show you how to implement this human Lean Six Sigma system effectively and reduce process variation in everything you do. By reducing variation, your organization can significantly reduce cost, improve cycle times, eliminate customer complaints, and drastically improve your corporate bottom line. This powerful program will provide participants with the proven Lean Six Sigma tools and techniques, plus practical experience to catapult their organization toward “World Class” status.

Based on the New Groundbreaking Lean Six Sigma Book: TPS-Lean Six Sigma; Aligning Human Capital to Lean Six Sigma. A New Blueprint for Creating High Performance Companies.

A new blueprint for addressing the primary concerns of manufacturing and service in a more sustainable and humanized way is urgently needed, whereby personal and organizational performance, and learning mutually reinforce each other and create a stable basis for a high performance company. Traditional business management concepts are insufficiently committed to learning, and rarely take the specific personal ambitions of employees into account. In consequence, there are many superficial improvements, marked by temporary and cosmetic changes, which are coupled with failing projects that lack engaged personnel. This new book emphasizes the introduction of this new blueprint, called TPS-Lean Six Sigma. This model entails the integration of Total Performance Scorecard and Lean Six Sigma. TPS-Lean Six Sigma and the related new tools provide an excellent and innovative framework for creating a high performance culture and a sustainable breakthrough in both the manufacturing and service industries.

 TPS-Lean Six Sigma is like a ‘turbo-charged’ Lean Six Sigma program. All of the proven, sound methodologies of traditional Lean Six Sigma are charged with highly motivated team members.  The result is a powerful people driven Lean Six Sigma program called TPS-Lean Six Sigma that leads to a High Performance Culture and allows employees to realize their full potential and contribute creatively while the organization benefits from increased profitability, market share, and customer satisfaction. TPS-Lean Six Sigma is the perfect marriage of Lean Six Sigma and the Total Performance Scorecard. With TPS-Lean Six Sigma, your business, your customer, and your employee’s personal goals are all realized in concert with each other. By integrating human capital into the Lean Six Sigma equation, organizations have the opportunity for exponential, quantum levels of improvement and success. Your customers will be happy, shareholders will be happy, management will be happy, employees will be happy, processes will be optimized, waste will be eliminated, and profits will soar. It is quite possible that now, with TPS-Lean Six Sigma, we actually have reached nirvana.  By way of this master class, Dr. Hubert Rampersad is launching a revolutionary, holistic concept called TPS-Lean Six Sigma which actively has human capital embedded in Lean Six Sigma in a manner that not only stimulates commitment, integrity, work-life balance, passion, enjoyment at work and employee engagement but also stimulates individual and team learning in order to develop a motivated workforce and sustainable performance improvement and quality enhancement for the organization.

                                                                                                                                              TPS-Lean Six Sigma is Human Lean Six Sigma approach that helps organizations in any environment – service or manufacturing, healthcare, pharmaceutical, government, etc. – boost financial performance by assessing, managing, and improving the employee-customer encounter. It’s based on our new book TPS-Lean Six Sigma; Linking Human Capital to Lean Six Sigma. It entails a new blueprint for creating high performance companies.

tps-lss-book-usMany companies around the world are adopting the Lean Six Sigma Methodology in an effort to increase quality, reduce cost and increase customer service. TPS International Inc. offers a TPS-Lean Six Sigma Certification training for Green Belt and Black Belt to educate participants on TPS-Lean Six Sigma Management, methodologies and tools.

Praise for TPS-Lean Six Sigma book:

“Hubert Rampersad and Anwar El-Homsi combine the power of Lean Six Sigma with an approach that stresses the importance and need of developing an organizational structure and philosophy that combines the goals of and aspirations of the individual with those of the company……During my 38 years of business experience, I’ve seen many well developed management concepts being applied without success and that have failed to recognize the importance of aligning the needs and aspirations of employees with those of company objectives. The TPS-Lean Six Sigma concept offers a systematic process of continuous improvement and development of personal and organizational performance with potential for breakthrough results”. — Ricardo A. Gonzalez Director Worldwide Purchasing, EASTMAN KODAK COMPANY
                                                                                                                                                                                                                                                                                                                                                                         
“Successful implementation of Lean Six Sigma relies on people up and down the organization working together to achieve quality.  Despite best intentions, the importance of the human element in the overall implementation scheme can be overshadowed by a focus on the tools. Hubert Rampersad and Anwar El-Homsi have written the most important book yet on creating a culture of Lean Six Sigma. It clearly spells out how to address the issues and challenges associated with implementing a comprehensive and effective Lean Six Sigma program“. — Stephen Haight, Vice President Global Quality, Bausch & Lomb  
                                                                                                                                                                                                                             
“Hubert Rampersad and Anwar El-Homsi continue their superb integration of business, project, and personal life in their new book.  Their disciplined, logical, and scorecard approach to melding business and personal lives will be a major benefit to companies, leaders, and employees.   The new book is full of examples, tools, and exercises that will help individuals discover and align their personal vision and mission to the company where they work.  This book links the lean six sigma profession with human capital in a fully integrated and through way”.–Dave Ulrich, Professor of Business, University of Michigan, and Partner, The RBL Group. He was ranked as #1 management educator and guru by Business Week, #2 among management thinkers by Executive Excellence, and listed by Forbes as one of the “world’s top five” business coaches.

                                                                                                                                                          “This book packs a big punch.  Any company interested in improving their quality processes fast needs to incorporate its message.” – – Paul Bracken, Professor of Management, Yale School of Management      

TPS-Lean Six Sigma puts heart in the (Lean) Six Sigma process. It’s designed for human beings and integrates both process and people to achieve maximum results.– Marshall Goldsmith is a world renowned executive coach and the author of the New York Times best seller What Got You Here Won’t Get You There. He is recognized by the American Management Association as one of 50 great thinkers and leaders who have impacted the field of management over the past 80 years.   

The major difference between two companies in the same industry lies not with the machines they use, not with their locations, not with their advertising campaigns, and not with their buildings, but rather with the people who work there–their skills, their talents, the processes they carry out, and especially with the motivation they bring to the job.  TPS – Lean Six Sigma provides a guidepost for executives to craft an organization that both celebrates individual differences while molding disparate individuals into an efficient team executing the right processes smartly.  It was once said of a great sports coach (Bum Phillips) that “he could take ‘hissen’ and beat ‘youren’ or he could take ‘youren’ and beat ‘hissen’.”  TPS – Lean Six Sigma will teach you how to do that: how to build upon widely ranging individual strengths so as to combine them into a set of efficient and effective performers who deliver value with no waste and target precisely what customers desire.– Professor Francis D.Tuggle, Ph. D., Argyros School of Business and Economics, Chapman University, California   

                                                                                                                                                                      “Aligning personal goals with organizational goals in the deployment of Lean Six Sigma is brilliant! This book will help many organizations whose deployment of Lean Six Sigma was not as they had anticipated and will make the journey much more rewarding for those just starting.” — Reginald Stewart, Quality Officer and Six Sigma Master Black Belt,  University of Rochester, Strong Memorial Hospital, USA   

                                                                                                                                                                     
“TPS-Lean Six Sigma is a wonderful, thought provoking concept that we will incorporate into all of our quality training.  Lean Six Sigma has helped many of our customers improve their product or service.  It is my hope that with TPS-Lean Six Sigma, we can now begin to address how these quality tools affect the most important part of any organization, its people.”—Charles J. Caples, Program Director Workforce Development, Monroe Community College, USA                                       

                                                                                                                MISSING LINKS IN LEAN SIX SIGMA

We have been deploying Lean Six Sigma for over the past five years. What we found is that while Lean Six Sigma does a great job addressing the primary concerns of manufacturing and service, there was something missing, something to keep the momentum going.  That something is Human Capital. That’s right, Lean Six Sigma primarily addresses quality issues, manufacturing issues, transactional issues, customer issues, speed and variability issues. However, unless your organization is run by robots, you still need people to make it all work. There was nothing in Lean Six Sigma that systematically addresses the very real needs of the people who are the heart and soul of any business. Total Performance Scorecard Lean Six Sigma (TPS-Lean Six Sigma) is the only program of its kind that incorporates the element of Human Capital as a structured part of a Lean Six Sigma program. Let’s face it – you can design the best Lean Six Sigma program in the world, but if the people running it and working within it are not happy themselves, how effective do you think the program will be? Let’s consider the corollary – what if you had employees that are highly motivated running your Lean Six Sigma initiative?  Wouldn’t that be the best approach?  Would you have to force feed the program to your employees, or will they grab on and move the program along even further then originally envisioned? That is what the authors have included in detail in this book and in their related workshops; How to design, develop, and implement the most powerful Lean Six Sigma program in the world, TPS-Lean Six Sigma. They have combined all the powerful tools and methodologies of Lean and Six Sigma with personal power optimization of the Total Performance Scorecard. The result is a breakthrough program that increases speed, reduces waste, motivates the workforce, satisfies customers, and drives up profit. See below how based on this revolutionary concept quality has evolved from inspection to TPS-Lean Six Sigma.

book_pyramid

The Lean Six Sigma Green Belt Training includes a two weeks of classroom training and the Lean Six Sigma Black Belt Training includes a four weeks of classroom training. The first two weeks of the Black Belt course is the same as the Green Belt. This 2+2 format allows for Green Belts and Black Belts to attend this training together, thus improving internal synergy while providing greater organizational flexibility. Emphasis is on gaining knowledge in all aspects of product and process life cycles. The success of our program obviously rests, for the most part, on the quality of our instructors. We have experience implementing TPS-Lean Six Sigma in a variety of organizations and assist the students with their particular needs as they work their way through their first project during the training. Black Belt participants become certified through TPS International Inc. after completing the 4 week training program successfully and upon completion of their project. Green Belt participants become certified after completing the 2 week training program successfully. We provide the training and mentoring required for successful implementation of TPS-Lean Six Sigma in your organization.

This program will provide you with a top level, world-class education program that extends far beyond the classroom. You can expect a rigorous and demanding program as well as a powerful and challenging intellectual environment. It will be a life-changing experience!

Highlights of this Learning Experience:

  • Integration of Lean and Six Sigma Process Management Techniques and concepts using the DMAIC (Define-Measure-Analyze-Improve-Control) methodology
  • Integration of Lean Six Sigma and Human Lean Six Sigma using the Total Performance Scorecard Methodology.
  • Hands-on training with Minitab Software for Black Belts
  • Strategic Process Improvement
  • Process Analysis and Management Tools
  • Understand Six Sigma Management
  • Develop the ability to solve a problem using the DMAIC methodology
  • Learn organizational and structuring skills using lean concepts
  • Illustrate the conditions for a 3-sigma process and a 6-sigma process and illustrate the improvement in percent output between its lower and upper specification limits
  • Discuss the costs and benefits of Six Sigma management and the roles and responsibilities of the individuals and bodies involved
  • Statistics for Effective Business Decisions, plus much more
 Our focus is to create success for you personally, and for your organization. We guarantee you will be delighted with the results of this learning experience.

 Critical Success Factors for Successful TPS-Lean Six Sigma Implementation:

  • Active commitment and involvement from Senior Executives
  • Improvement goals integrated into the OBSC and Project BSC
  • Project selection, prioritization, tracking and reviewing process
  • Extensive education and training
  • An atmosphere of trust, commitment, teamwork, creativity, and learning within project teams
  • Sustainable project results
  • Technical support and training (Master Black Belts, Black Belts, Green Belts)
  • Human resource management and Human Capital embedded in the project
  • Alignment of personal ambition of project members and project ambition (Project BSC)
  • Alignment of personal ambition of employees and shared organizational ambition (OBSC)
  • Project BSC is related to the OBSC and Personal BSC
  • Incentives, recognition, reward and celebration
  • Management accountability for quality improvement
 Who Should Attend
  • Anyone who wants an in-depth understanding of the Lean Six Sigma process
  • Anyone who has been given the challenge to implement (Lean) Six Sigma
  • Anyone working in an organization already deploying (Lean) Six Sigma
  • Any employee of an organization participating in (Lean) Six Sigma teams
  • Executives who wants  to decrease defects and cycle time, improve customer satisfaction, and generate business growth and improve profitability
—————————————————————————
Location: Marriott, Washington DC
———————————————-
Rates:
– Green Belt Candidates: $5,500 per person
– Black Belt Candidates: $ 7,500 per person

– Master Black Belt Candidates: $ 9,500 per person

What’s Included in the Price

The course price includes:

  • breakfast, lunch, and refreshments each course day
  • a student manual developed by experienced instructional designers
  • a copy of the standard forms, templates, and worksheets for use back at the workplace
  • certificates upon completion of course requirements

Course Description

In this Green Belt and Black Belt training course, you will learn the skills and tools required to implement the Lean Six Sigma and the Human Lean Six Sigma philosophies within an organization. Through lecture and classroom exercises, you’ll work through example problems and complete assignments individually or in a group. Along with other extras, this course includes the following topics:

1. Deployment

  • Lean Six Sigma and the Corporate Enterprise
  • Leadership in Lean Six Sigma
  • The Foundations of  Lean Six Sigma
  • The Foundations of  TPS & Lean Six Sigma / Human Lean Six Sigma
  • Overview of Business Process Management

2. The Define Phase

Participants will be taught tools to identify and validate their improvement project, illustrate their business processes, define customer requirements and prepare themselves to be an effective project member.
  • Corporate Balanced Scorecard
  • Define the Lean Six Sigma Opportunity
  • Project Balanced Scorecard
  • The Lean Six Sigma Project Charter and Plan
  • Personal Balanced Scorecard
  • Lean Six Sigma Team Leadership  and Choosing the Team
  • Lean Six Sigma Team Dynamics and Performance
  • The Lean Six Sigma Change Agent
  • Lean Six Sigma Management and Planning Tools
  • Lean Six Sigma and the Voice of the Customer
  • Lean Six Sigma and Critical Customer Requirements
  • Defining and Mapping the Lean Six Sigma Process
  • Scoping the Lean Six Sigma Project  and
  • SIPOC (Suppliers, Inputs, Process, Output, and Customers)
  • Kano Analysis

3. The Measurement Phase

Participants will learn and practice employing tools to determine critical measures necessary to satisfy customer requirements and develop a measurement plan to document process performance. They will also learn the basics of variation and measure process sigma.
  • Process Analysis and Documentation
  • Input, Process, and Output Measurement
  • Probability and Statistics
  • Calculating Six Sigma
  • Collecting and Summarizing Data
  • Properties and Applications of Probability Distributions
  • Measurement Systems
  • Analyzing Process Capability
  • Calculating Process Capability
  • Simple Data Presentation

4. The Analyze Phase

Participants will learn how to analyze the performance data to further refine the opportunity for improvement. They will also use stratification and root cause analysis, and determine true sources of variation and customer dissatisfaction.
  • Exploratory Data Analysis
  • Hypothesis Testing
  • Common Tests
  • Variance, Contingency Tables, and Nonparametric Tests
  • Pareto Analysis
  • Determining Potential Root Causes
  • Brainstorming Techniques
  • Validating Root Causes
  • Historical Data
  • Problem Solving Techniques

5. The Improve Phase

Participants will learn how to generate creative solutions that eliminate the root cause of customer defects. They will be introduced to various methods of solution identification, prioritization, and implementation and learn how to gain approval for the solution and plan for impacts the changes will have on the organization.
  • Design of Experiments (DOE)
  • Design and Analysis
  • Taguchi and Quality Improvement
  • Experimenting for Process Improvement
  • Change Management
  • Solution Selection Techniques
  • Criteria Selection and Solution Ranking
  • Pilot Planning and Implementation Schemes

6. The Control Phase

Participants will learn how to execute against the plan by determining the approach to ensure achievement of the targeted results. They will discuss how to disseminate lessons learned, standardization opportunities, and develop a process monitoring and management plan to assure new process performance is sustained.
  • Lean Six Sigma – Statistical Process Control
  • Control Charts and the Pre-Control Process
  • Lean Tools for Control
  • Measurement System Re-analysis
  • Implementing the Solutions
  • Change Management Issues
  • Rewards and recognition

7. The Lean Enterprise

  • Lean Concepts
  • Non-value added Steps and Tasks
  • Lean Tools
  • Total Productive Maintenance (TPM)

8. Design for Six Sigma Black Belt

  • Quality Function Deployment (QFD)
  • Robust Design and Process
  • Failure Mode and Effect Analysis
  • Design for X (DFX)
  • Special Design Tools

Hands-On Exercises

  • Corporate Balanced Scorecard Exercise
  • Project Definition and Project Balanced Scorecard Exercise
  • Personal Balanced Scorecard Exercise
  • Personal Coaching with the Personal Balanced Scorecard
  • Central Limit Theorem Exercise
  • Components of Variation Exercise
  • Basic Calculations Exercise
  • Variable MSA Destructive Testing Exercise
  • Distributional Plots Exercise
  • Minitab Distribution ID Function Exercises
  • Minitab Basic Graphs Sample Problems
  • Optimization Designs Exercise
  • Response Optimization Exercise

This course follows the Define, Measure, Analyze, Improve, Control (DMAIC) model and teaches the soft skills required to participate in projects effectively. The Green Belt training does not address the area of statistics in depth, as it is part of the Black Belt’s job to provide this training to their team.

Register Now!

Early Birds who sign up at least 3 participants will get a free TPS Life Cycle Scan, an integrated online assessment of their organization ($5000 USD value)!  The TPS Life Cycle Scan is a performance excellence model aimed at productivity improvement. It is a holistic instrument for systematic self-diagnosis that explores five development levels and eight dimensions.

TPS Life Cycle Scan Analysis

These levels and dimensions indicate the organization’s maturity compared with that needed for management excellence.

Please fill out the registration form below.

Innovation University of Silicon Valley

12 S. First St. Suite 203, San Jose, CA 95113, USA

Tel: +1-786-537-7580 | info@iusv.university | http://www.iusv.university

m

Tien tips voor een effectieve personal brand

Goed en deskundig zijn in uw werkveld is niet voldoende. Het is tijd om serieuze inspanning te gaan steken in het ontdekken van uw authentieke personal brand. Iedereen heeft een personal brand, maar de meeste personen zijn zich hier niet van bewust. U moet uw brand en de boodschap die het brengt effectief managen en beïnvloedden hoe anderen u ervaren. Dit zal u helpen actief te groeien en uzelf te onderscheidden als een uitmuntende professional. Het hebben van een effectieve brand lijkt een erg belangrijk bezit te zijn geworden in het online, virtuele en individuele tijdperk van vandaag. Het wordt steeds essentiëler en is de sleutel tot persoonlijk succes.

 

Tien tips:

1. Authenticiteit; wees uw eigen brand. U bent de CEO van uzelf. Uw brand moet gebouwd zijn op uw eigen persoonlijkheid.

2. Integriteit; u moet zich houden aan de morele en gedragscodes die bepaald zijn door uw persoonlijke ambitie;

3. Consistentie; u moet consistent gedrag tonen. Hiervoor heeft u moed nodig. Kunnen anderen altijd op u rekenen? Doet u constant relevante dingen?

4. Specialisatie; focus op één gebied of specialisatie. Wees nauwkeurig, geconcentreerd op een enkel kerntalent of unieke vaardigheid. Het zijn van een generalist, zonder specifieke vaardigheden, bekwaamheden of talenten, maakt u niet uniek, speciaal en anders;

5. Autoriteit; word gezien als een erkende expert op een specifiek gebied, zeer getalenteerd, zeer ervaren en een effectieve leider;

6. Onderscheidendheid; onderscheid uzelf aan de hand van uw brand. Het moet op een onderscheidende manier uitgedrukt worden die anders is dan de concurrentie en toegevoegde waarde bieden aan anderen.

7. Relevant; waar u voor staat moet verbonden zijn aan wat uw publiek als belangrijk beschouwt;

8. Zichtbaar; het moet net zo lang uitgedragen worden, continu, consistent en herhaaldelijk, totdat het ingebed is in de hoofden van de doelgroep. Het gaat hier om herhaling en lange termijn blootstelling;

9. Vasthoudendheid; uw brand heeft tijd nodig om te groeien. Het behoort organisch ontwikkeld te worden. U moet eraan vast blijven houden, niet opgeven, in uzelf geloven en geduldig zijn.

10. Goodwill; mensen doen zaken met mensen die hen bevallen. Uw personal brand zal tot betere resultaten leiden en langer meegaan wanneer u op een positieve manier wordt gezien. U moet geassocieerd worden met een waarde die herkend wordt als positief en waardevol.

Wanneer u uw personal brand conform deze criteria heeft ontwikkeld en u zichzelf heeft gecommitteerd hiernaar te handelen zal uw brand sterk zijn, zult u uzelf onderscheiden van de rest en zal uw doelgroep uw brand beter begrijpen. Voor meer informatie www.tps-international.com

Hoge Braziliaanse militaire onderscheiding Hubert Rampersad

         Foto: Opspelding medaille door Colonel Carlos Naccer

Prof.dr.ir. Hubert Rampersad heeft de hoge Braziliaanse militaire onderscheiding, Medal of Honour,  ontvangen voor zijn uitzonderlijke prestaties als coach en trainer van de Regimento Escola De Infantaria-REI in Rio de Janeiro. Colonel Carlos Naccer, commandant van de Cara de Tigre special forces spelde de medaille op. Hij vertelde bij deze gelegenheid dat Rampersad in de afgelopen acht maanden een waardevolle bijdrage heeft geleverd aan de verbetering van de performance van zijn elite eenheid. De innovatieve aanpak van Rampersad wordt alom gewaardeerd en dat geldt ook voor zijn nauwe betrokkenheid bij de duurzame vitalisering van het Braziliaanse leger. Zijn gezin was ook aanwezig bij de grote militaire parade die naar aanleiding van deze plechtigheid op de legerbasis in Rio werd gehouden.

Rampersad heeft onlangs op verzoek van de Braziliaanse legertop de eerste serie trainingen voor de elite leger battalion REI in Rio de Janeiro verzorgd. Het ministerie van defensie in Brazilie is momenteel bezig de landmacht, luchtmacht en marine op een efficiente wijze te integreren en op managementgebied te vitaliseren zodat het effectiever kan functioneren bij onder meer VNvredesoperaties.

Colonel Carlos Naccer die de commandant is van de 57th Motorized Infantry Battalion (Cara de Tigre special forces)  heeft bewust gekozen voor de authentieke, innovatieve en holistische managementmethoden van Rampersad omdat deze naadloos aansluiten op de wensen van defensie. Rampersads vijf nieuwe boeken zijn namelijk ook in Brazilie bestsellers en worden ook door de United States Airforce in Ohio gebruikt.

Wakker worden! Er is geen baangarantie meer; wees zelfstandig en CEO van uw leven

Het was Tom Peters die de persoonlijke branding beweging lanceerde met een essay gepubliceerd in Fast Company met de titel ‘The Brand Called you’. Hij schreef: ‘Onafhankelijk van leeftijd, onafhankelijk van positie, onafhankelijk van de markt waar we in zitten, allen dienen we het belang van branding te begrijpen. We zijn de CEO’s van onze eigen organisaties: Ik, inc… Om vandaag de dag in de markt te blijven dienen we het hoofd marketing te zijn voor het brand “Ik”… U bent een brand. U bent verantwoordelijk voor uw brand… U dient op een andere manier over uzelf te denken. U bent geen “werknemer”, u “behoort” niet tot een organisatie voor de rest van uw leven, u wordt niet gedefinieerd door de titel van uw functie en u wordt niet beperkt door uw functieomschrijving… Het zijn van de CEO van Ik Inc. eist dat u uzelf ontwikkelt, uzelf promoot met het doel de markt u te laten belonen’.            
Er is geen baangarantie. Wees zelfstandig en (her)definieer uzelf door het ontwikkelen, implementeren en cultiveren van uw authentieke personal brand. Word CEO van uw leven terwijl u nieuwe kansen creëert en aantrekt. Iedereen heeft een personal brand, maar de meeste personen zijn zich hier niet van bewust en managen dit niet strategisch, consistent en effectief.  Iedereen heeft een personal brand omdat iedereen een belofte aan de wereld doet. U bent uw grootste bezit.Positioneer uzelf zodat u dingen kunt doen waar u gepassioneerd over bent. Uw brand is wie u werkelijk bent. U dient uw brand en de boodschap die het brengt te beheren en te beïnvloeden hoe anderen u ervaren. Dit zal u helpen actief te groeien en uzelf te onderscheiden als een uitmuntende professional. Het hebben van een goede professionele reputatie of brand lijkt een erg belangrijk bezit te zijn geworden in het online, virtuele en individuele tijdperk van vandaag. Het wordt steeds essentiëler en is de sleutel tot persoonlijk succes.
Er zijn veel verschillende definities van personal brand(ing) terug te vinden in de literatuur, zoals:
  • Een perceptie of emotie van iemand anders over u;
  • Een reflectie over wie u bent en waar u in gelooft, uitgedrukt in wat u doet en hoe u dit doet;
  • Het stimuleren van betekenisvolle beelden over de waarden en kwaliteiten waar u voor staat;
  • Beïnvloeden hoe anderen u ervaren;
  • De waarde waarvan anderen voelen dat u deze bezit;
  • De som van de verwachtingen en de associaties die het creëert in de hoofden van de doelgroep;
  • Een perceptie van uzelf die u wenst te projecteren in alles wat u doet;
  • Het aan de kant zetten van de concurrentie en het uniek en beter dan de concurrentie in uw markt maken van uzelf.

Het hebben van een sterke personal brand heeft voordelen. Het:

  • Stimuleert betekenisvolle beelden over de waarden en kwaliteiten waar u voor staat;
  • Het vertelt anderen: wie u bent, wat u doet, wat u anders maakt, hoe u waarde creëert voor hen en wat men kan verwachten wanneer men zaken doet met u;
  • Beïnvloedt hoe anderen u ervaren;
  • Creëert verwachtingen in het hoofd van anderen over wat men kan verwachten wanneer men met u samenwerkt;
  • Creëert een beeld rondom u wat het makkelijker maakt voor anderen om te herinneren wie u bent;
  • Zorgt ervoor dat uw potentiële klanten u zien als de enige oplossing voor hun probleem;
  • Plaatst u boven de concurrentie en maakt u uniek en beter dan uw concurrenten in de markt;

De meeste van de genoemde definities van personal branding komen uit voort uit een personal marketing (verkopen) en imagovorming perspectief, wat kan leiden tot een egotrip. Personal branding is meer dan alleen marketing en het promoten van uzelf. Uw personal brand is een perceptie in het hoofd van iemand anders over u. Succesvol personal branding houdt het effectief managen van dit beeld in. Uw personal brand is de syntheses van alle verwachtingen, emoties en percepties die het creëert in het hoofd van anderen wanneer men uw naam hoort of ziet.

Het zou in het kader van dit artikel te ver voeren om in detail op dit onderwerp in te gaan. In “Personal Branding, leiderschap vanuit Authenticiteit” (uitgeverij Quist, Leidschendam, 2008), biedt Hubert Rampersad een compleet authentiek en holistisch raamwerk voor het formuleren en implementeren van uw merk en hoe u uw unieke talenten kunt ontdekken en effectief kunt benutten en etaleren. Click op deze links voor meer informatie: www.tps-international.com 

 Rodney Wayne

Tien tips voor een effectieve personal brand

Goed en deskundig zijn in uw werkveld is niet voldoende. Het is tijd om serieuze inspanning te gaan steken in het ontdekken van uw authentieke personal brand. Iedereen heeft een personal brand, maar de meeste personen zijn zich hier niet van bewust. U moet uw brand en de boodschap die het brengt effectief managen en beïnvloedden hoe anderen u ervaren. Dit zal u helpen actief te groeien en uzelf te onderscheidden als een uitmuntende professional. Het hebben van een effectieve brand lijkt een erg belangrijk bezit te zijn geworden in het online, virtuele en individuele tijdperk van vandaag. Het wordt steeds essentiëler en is de sleutel tot persoonlijk succes.

Tien tips:

1. Authenticiteit; wees uw eigen brand. U bent de CEO van uzelf. Uw brand moet gebouwd zijn op uw eigen persoonlijkheid.

2. Integriteit; u moet zich houden aan de morele en gedragscodes die bepaald zijn door uw persoonlijke ambitie;

3. Consistentie; u moet consistent gedrag tonen. Hiervoor heeft u moed nodig. Kunnen anderen altijd op u rekenen? Doet u constant relevante dingen?

4. Specialisatie; focus op één gebied of specialisatie. Wees nauwkeurig, geconcentreerd op een enkel kerntalent of unieke vaardigheid. Het zijn van een generalist, zonder specifieke vaardigheden, bekwaamheden of talenten, maakt u niet uniek, speciaal en anders;

5. Autoriteit; word gezien als een erkende expert op een specifiek gebied, zeer getalenteerd, zeer ervaren en een effectieve leider;

6. Onderscheidendheid; onderscheid uzelf aan de hand van uw brand. Het moet op een onderscheidende manier uitgedrukt worden die anders is dan de concurrentie en toegevoegde waarde bieden aan anderen.

7. Relevant; waar u voor staat moet verbonden zijn aan wat uw publiek als belangrijk beschouwt;

8. Zichtbaar; het moet net zo lang uitgedragen worden, continu, consistent en herhaaldelijk, totdat het ingebed is in de hoofden van de doelgroep. Het gaat hier om herhaling en lange termijn blootstelling;

9. Vasthoudendheid; uw brand heeft tijd nodig om te groeien. Het behoort organisch ontwikkeld te worden. U moet eraan vast blijven houden, niet opgeven, in uzelf geloven en geduldig zijn.

10. Goodwill; mensen doen zaken met mensen die hen bevallen. Uw personal brand zal tot betere resultaten leiden en langer meegaan wanneer u op een positieve manier wordt gezien. U moet geassocieerd worden met een waarde die herkend wordt als positief en waardevol.

Wanneer u uw personal brand conform deze criteria heeft ontwikkeld en u zichzelf heeft gecommitteerd hiernaar te handelen zal uw brand sterk zijn, zult u uzelf onderscheiden van de rest en zal uw doelgroep uw brand beter begrijpen. Voor meer informatie www.tps-international.com

Human Lean Six Sigma Green Belt and Black Belt Certification

ALIGNING HUMAN CAPITAL TO LEAN SIX SIGMA

Learn the Latest Techniques and Tools in TPS & Lean Six Sigma (Human Lean Six Sigma) To Earn Your Certification!  Learn also why traditional Lean Six Sigma fail or lack sustainability

TPS International Inc., Miami Beach, Florida, offers a unique Green Belt and Black Belt Lean Six Sigma Certification training that facilitates corporations in reducing variation and eliminating waste in a sustainable way based on the TPS & Lean Six Sigma Methodology. We show you how to implement Lean Six Sigma and reduce process variation in everything you do. By reducing variation, your organization can significantly reduce cost, improve cycle times, eliminate customer complaints, and drastically improve your corporate bottom line. This powerful program will provide participants with the proven Lean Six Sigma tools and techniques, plus practical experience to catapult their organization toward “World Class” status.

TPS & Lean Six Sigma is Human Lean Six Sigma approach that helps organizations in any environment – service or manufacturing, healthcare, pharmaceutical, government, etc. – boost financial performance by assessing, managing, and improving the employee-customer encounter. It’s based on our new book TPS-Lean Six Sigma; Linking Human Capital to Lean Six Sigma. It entails a new blueprint for creating high performance companies.

Many companies around the world are adopting the Lean Six Sigma Methodology in an effort to increase quality, reduce cost and increase customer service. TPS International Inc., Miami Beach, Florida offers a TPS & Lean Six Sigma Certification training for Green Belt and Black Belt to educate participants on TPS & Lean Six Sigma Management, methodologies and tools.

The Lean Six Sigma Green Belt Training includes a two weeks of classroom training and the Lean Six Sigma Black Belt Training includes a four weeks of classroom training. The first two weeks of the Black Belt course is the same as the Green Belt. This 2+2 format allows for Green Belts and Black Belts to attend this training together, thus improving internal synergy while providing greater organizational flexibility. Emphasis is on gaining knowledge in all aspects of product and process life cycles. The success of our program obviously rests, for the most part, on the quality of our instructors. We have experience implementing TPS and Lean Six Sigma in a variety of organizations and assist the students with their particular needs as they work their way through their first project during the training. Black Belt participants become certified through TPS International Inc. after completing the 4 week training program successfully and upon completion of their project. Green Belt participants become certified after completing the 2 week training program successfully. We provide the training and mentoring required for successful implementation of TPS & Lean Six Sigma in your organization.

This program will provide you with a top level, world-class education program that extends far beyond the classroom. You can expect a rigorous and demanding program as well as a powerful and challenging intellectual environment. It will be a life-changing experience!

Highlights of this Learning Experience:

–       Integration of Lean and Six Sigma Process Management Techniques and concepts using the DMAIC (Define-Measure-Analyze-Improve-Control) methodology
–       Integration of Lean Six Sigma and Human Lean Six Sigma using the Total Performance Scorecard Methodology.
–       Hands-on training with Minitab Software for Black Belts
–       Strategic Process Improvement
–       Process Analysis and Management Tools
–       Understand Six Sigma Management
–       Develop the ability to solve a problem using the DMAIC methodology
–       Learn organizational and structuring skills using lean concepts
–       Illustrate the conditions for a 3-sigma process and a 6-sigma process and illustrate the improvement in percent output between its lower and upper specification limits
–       Discuss the costs and benefits of Six Sigma management and the roles and responsibilities of the individuals and bodies involved
–       Statistics for Effective Business Decisions, plus much more
 
Our focus is to create success for you personally, and for your organization. We guarantee you will be delighted with the results of this learning experience.

 Who Should Attend

  • Anyone who wants an in-depth understanding of the Lean Six Sigma process
  • Anyone who has been given the challenge to implement (Lean) Six Sigma
  • Anyone working in an organization already deploying (Lean) Six Sigma
  • Any employee of an organization participating in (Lean) Six Sigma teams
  • Executives who wants  to decrease defects and cycle time, improve customer satisfaction, and generate business growth and improve profitability

Workshop Facilitators:
Dr. Hubert Rampersad, co-author of the book TPS-Lean Six Sigma; Linking Human Capital to Lean Six Sigma (Information Age Publishing Inc., Connecticut, 2007; SaraBooks, New Delhi, 2008) and our Master Black Belt.

Rates:
– Green Belt Candidates: $5,500 per person
– Black Belt Candidates: $ 7,500 per person

What’s Included in the Price

The course price includes:

  • breakfast, lunch, and refreshments each course day
  • a student manual developed by experienced instructional designers
  • a copy of the standard forms, templates, and worksheets for use back at the workplace
  • certificates upon completion of course requirements

Training Dates for TPS-Lean Six Sigma Green Belts and Black Belts:

Call TPS International Inc. at  +1-786-537-7580  for additional information on our Lean Six Sigma Black Belt and Green Belt Certification Training.

Course Description

In this Green Belt and Black Belt training course, you will learn the skills and tools required to implement the Lean Six Sigma and the Human Lean Six Sigma philosophies within an organization. Through lecture and classroom exercises, you’ll work through example problems and complete assignments individually or in a group. Along with other extras, this course includes the following topics:

1. Deployment

  • Lean Six Sigma and the Corporate Enterprise
  • Leadership in Lean Six Sigma
  • The Foundations of  Lean Six Sigma
  • The Foundations of  TPS & Lean Six Sigma / Human Lean Six Sigma
  • Overview of Business Process Management

2. The Define Phase

Participants will be taught tools to identify and validate their improvement project, illustrate their business processes, define customer requirements and prepare themselves to be an effective project member.
  • Corporate Balanced Scorecard
  • Define the Lean Six Sigma Opportunity
  • Project Balanced Scorecard
  • The Lean Six Sigma Project Charter and Plan
  • Personal Balanced Scorecard
  • Lean Six Sigma Team Leadership  and Choosing the Team
  • Lean Six Sigma Team Dynamics and Performance
  • The Lean Six Sigma Change Agent
  • Lean Six Sigma Management and Planning Tools
  • Lean Six Sigma and the Voice of the Customer
  • Lean Six Sigma and Critical Customer Requirements
  • Defining and Mapping the Lean Six Sigma Process
  • Scoping the Lean Six Sigma Project  and
  • SIPOC (Suppliers, Inputs, Process, Output, and Customers)
  • Kano Analysis

3. The Measurement Phase

Participants will learn and practice employing tools to determine critical measures necessary to satisfy customer requirements and develop a measurement plan to document process performance. They will also learn the basics of variation and measure process sigma.
  • Process Analysis and Documentation
  • Input, Process, and Output Measurement
  • Probability and Statistics
  • Calculating Six Sigma
  • Collecting and Summarizing Data
  • Properties and Applications of Probability Distributions
  • Measurement Systems
  • Analyzing Process Capability
  • Calculating Process Capability
  • Simple Data Presentation

4. The Analyze Phase

Participants will learn how to analyze the performance data to further refine the opportunity for improvement. They will also use stratification and root cause analysis, and determine true sources of variation and customer dissatisfaction.
  • Exploratory Data Analysis
  • Hypothesis Testing
  • Common Tests
  • Variance, Contingency Tables, and Nonparametric Tests
  • Pareto Analysis
  • Determining Potential Root Causes
  • Brainstorming Techniques
  • Validating Root Causes
  • Historical Data
  • Problem Solving Techniques

5. The Improve Phase

Participants will learn how to generate creative solutions that eliminate the root cause of customer defects. They will be introduced to various methods of solution identification, prioritization, and implementation and learn how to gain approval for the solution and plan for impacts the changes will have on the organization.
  • Design of Experiments (DOE)
  • Design and Analysis
  • Taguchi and Quality Improvement
  • Experimenting for Process Improvement
  • Change Management
  • Solution Selection Techniques
  • Criteria Selection and Solution Ranking
  • Pilot Planning and Implementation Schemes

6. The Control Phase

Participants will learn how to execute against the plan by determining the approach to ensure achievement of the targeted results. They will discuss how to disseminate lessons learned, standardization opportunities, and develop a process monitoring and management plan to assure new process performance is sustained.
  • Lean Six Sigma – Statistical Process Control
  • Control Charts and the Pre-Control Process
  • Lean Tools for Control
  • Measurement System Re-analysis
  • Implementing the Solutions
  • Change Management Issues
  • Rewards and recognition

7. The Lean Enterprise

  • Lean Concepts
  • Non-value added Steps and Tasks
  • Lean Tools
  • Total Productive Maintenance (TPM)

8. Design for Six Sigma Black Belt

  • Quality Function Deployment (QFD)
  • Robust Design and Process
  • Failure Mode and Effect Analysis
  • Design for X (DFX)
  • Special Design Tools

Hands-On Exercises

  • Corporate Balanced Scorecard Exercise
  • Project Definition and Project Balanced Scorecard Exercise
  • Personal Balanced Scorecard Exercise
  • Personal Coaching with the Personal Balanced Scorecard
  • Central Limit Theorem Exercise
  • Components of Variation Exercise
  • Basic Calculations Exercise
  • Variable MSA Destructive Testing Exercise
  • Distributional Plots Exercise
  • Minitab Distribution ID Function Exercises
  • Minitab Basic Graphs Sample Problems
  • Optimization Designs Exercise
  • Response Optimization Exercise

This course follows the Define, Measure, Analyze, Improve, Control (DMAIC) model and teaches the soft skills required to participate in projects effectively. The Green Belt training does not address the area of statistics in depth, as it is part of the Black Belt’s job to provide this training to their team.

Learn more about our  Yellow Belt TPS & Lean Six Sigma program by clicking on this link.

Please fill out the registration form below.

 TPS International Inc.

tpsi@live.com    www.tps-international.com

Strippenkaart Authentic Personal Brand Coaching

Authentic personal branding is een nieuw organisch en holistisch personal branding concept van Hubert Rampersad dat momenteel wereldwijd furore maakt en zich internationaal razendsnel uitbreidt. Uw personal brand is uw belangrijkste bezit in het huidige online, virtuele en individuele tijdperk en dé manier om u van anderen te onderscheiden. Het is een strategie die toegepast wordt door succesvolle mensen zoals Barack Obama, Oprah Winfrey, Michael Jordan, Donald Trump, Richard Branson en Bill Gates. Daar waar traditionele personal branding concepten zich voornamelijk focussen op persoonlijke marketing en imagovorming leggen wij de nadruk op het creëren, communiceren en cultiveren van een betrouwbaar en authentiek beeld van uzelf dat in harmonie is met uw droom en werkelijke waarden, competenties, talenten en prestaties. Onze authentieke methode stijgt hierdoor ver boven de traditonele cosmetische branding aanpak uit dankzij een compleet holistisch geheel. We verwijzen hierbij naar  het hieraan gerelateerde branding boeken van Hubert Rampersad getiteld “Authentic Personal Branding: A new blueprint for building and aligning a powerful leadership brand’  en “Be The CEO of Your Life: The Ultimate Authentic Personal Branding Formula for Standing Out from the Crowd”   die in vele talen zijn vertaald. Klick hier voor zijn interview onlangs in BusinessWeek en hier in Fortune Magazine, alsmede hier voor zijn workshop aan de prestigieuze MIT Sloan in Amerika. De Nederlandse versie het US-boek heet “Personal branding; leiderschap vanuit authenticiteit” (Uitgeverij Quist, 2009).Nederlands PB book

 

 

 

 

 

 

Authentic Personal Brand Coachingstrippenkaart

Onze hieraan gerelateerde personal brand coaching systeem is bedoeld om u te coachen bij het ontwikkelen, implementeren en cultiveren van uw authentieke en gedenkwaardige personal brand. Dit systeem zal u helpen actief te groeien en uzelf te onderscheiden als een uitmuntende professional. Het coachingproces omvat 10 sessies van een uur waarbij u tevens wordt bijgestaan om uzelf te profileren via social media marketing (netwerken via onder meer Hyves/Twitter/Linkedin/Facebook).  U wordt hierbij ook geholpen om uw potentieel te ontsluiten en een betrouwbaar beeld van uzelf te ontwikkelen dat u wenst te projecteren bij alles wat u doet. Om u in dit proces effectief te begeleiden hebben we de online en face to face Authentic Personal Brand Coachingstrippenkaart ingevoerd. Deze strippenkaart biedt u de mogelijkheid om ons op afroep in te schakelen, waarbij u telkens gedurende een uur wordt bijgestaan in het ontwikkelen, implementeren en cultiveren van uw authentic brand.

Uw investering

Het vereist 10 strippen om door ons gecoacht te worden in het ontdekken, implementeren en effectief borgen je eigen Authentic Personal Brand. Uw investering in een opleidingstraject tot Certified Authentic Personal Brand Coach  bedraagt 19 strippen en voor een MBA in Personal Branding bedraagt dit 50 strippen. Uw investering in 1 uur online authentic personal brand coaching door Hubert Rampersad bedraagt  2 stripen. Uw investering in 1 uur face to face authentic personal brand coaching door zijn collega bedraagt  1 strip. Een strippenkaart van 10 strippen kost EUR 4000, excl. BTW.

Voor nadere informatie en bestelling: tpsi@live.com

Lof voor onze aanpak van de top-2 Harvard Business School Press gurus

Met Personal Branding, leiderschap vanuit Authenticiteit biedt Hubert Rampersad een handboek aan dat hard nodig is voor kenniswerkers. Hij toont ons allen hoe we ons eigen personal brand kunnen ontwikkelen – en minstens zo belangrijk – hoe dit brand overtuigend te communiceren naar de wereld… Ik hou van zijn focus op authenticiteit… Mijn verzoek aan u, de lezer, is – maak dit boek een deel van uw leven. Lees dit boek niet slechts voor zijn ‘interessante’ inhoud. Wees niet tevreden met slechts enkele ‘aha’ momenten. Maak het onderdeel van uw levensplanning – en uiteindelijk deel van uw leven! Wanneer u dit doet kunt u een meer geïntegreerde en succesvolle persoon worden – en uw organisatie beter in staat stellen u te helpen een positief verschil te maken in de wereld!’ – Uit het voorwoord door Marshall Goldsmith. Auteur van ‘What you got here won’t get you there’, een New York Times bestseller, Wall Street Journal #1 managementboek en de winnaar van de Harold Longman Award voor het beste managementboek van het jaar 2007 in Amerika. Zijn nieuwste boek “Succession: Are You Ready?” ,onlangs gepubliceerd door Harvard Business Press (2009) is inmiddels ook een Wall Street Journal bestseller. Hij is door de American Management Association erkend als een van de 50 grootste denkers en leiders die een invloed hebben gehad op het gebied van management gedurende de laatste 80 jaren.

Hubert Rampersad heeft gevoel voor het ontwikkelen van begrijpelijke concepten voor het analyseren van belangrijke zaken… Het door hem voorgestelde vier-fasenmodel biedt een expliciete manier om een gewenste externe identiteit in iets concreets en handelbaar te vormen. Het is een geweldige stap-voor-stap aanpak om uw brand expliciet te maken… De mentale modellen en hun bijbehorende onderzoeksvragen helpen u te onderkennen waar u vandaag de dag staat, zodat u kunt komen waar u morgen wenst te zijn… Dit boek biedt een architectuur om deze ideeën om te zetten in actie’. Uit het nawoord door Dave Ulrich, Professor of Business, University of Michigan, en partner van de RBL Group. Co-auteur van het bestselling boek ‘Leadership Brand’ (Harvard Business Press, 2007). Hij is als #1 management educator en goeroe geclassificeerd door Business Week, #2 binnen management denkers door Executive Excellence en door Forbes benoemd als een van de wereld’s top vijf business coaches

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